9/11 Pager Messages

@09:27 ESC/CRT MARCCC NCV (IR#4001321) 813-272-9105 CLIENTS UNABLE TO RELEASE ORDERS IN NOCV-OH. (EOM) (20

@10:55 ESC/CRT MARCCC NCV (IR#4001321) CLIENTS CAN RELEASE ORDERS IN NOCV-OH. DBA UPDATED IDES TABLE. Resolved. No outage (EOM) (21

Oss/change contact center change call has been camcelled for 09/11. A change moratorium has been

issued for the next 24 hrs. (22

838-4200 (23

@19:37 ESC/CRT HONBSC SRO (IR#4001679) Server failed over from dlscsp03 to dlscsp04. Support manually failed back to server dlscsp03 and is toubleshooting issue offline. Resolved. No outage. RPO (EOM) (24