9/11 Pager Messages

415-613-1747 URGENT!! Monitor national news regarding planes that have crashed into the World Trade Center in NYC and near Pentagon in Wash DC. Updates to follow regarding any contingency plans. <DLOWE-07:58PT MMCALLHELP>

415-613-1747 URGENT!! Monitor national news regarding planes that have crashed into the World Trade Center in NYC and near Pentagon in Wash DC. Updates to follow regarding any contingency plans. <DLOWE-08:12PT MMCALLHEL

P>

Frm: Product.Status@bankofamerica.com Sub: . Txt: Sweeps Operations in Charlotte is Closed..

Frm: Product.Status@bankofamerica.com Sub: . Txt: ZBA TFR Operations is closed.

314-466-8933 URGENT: Due to the World Trade Center and Pentagon explosions, all Bank of America facilities

over five stories are being evacuated throughout the franchise. Lovell <LFENNOY-10:23CT MMCALLHELP>

Frm: Product.Status@bankofamerica.com Sub: . Txt: Encore+ in Charlotte is closed..

415-613-1747 UPDATE: ATM Network Support is not reporting any large amt of ATMs down. Cash Mngmt is in Level 1 react mode and monitoring cash levels very closely. Updates to follow. D Lowe <DLOWE-11:15PT MMCALLHELP>

415-613-1747 UPDATE: At this time there aren't any significant cash outs to report. Updates to follow. D Lowe <DLOWE-11:17PT MMCALLHELP>

Frm: Product.Status@bankofamerica.com Sub: . Txt: Bam

tac Operations is closed today due to evacuation of the Collier building in .

Frm: Product.Status@bankofamerica.com Sub: ! Txt: Bank of America Direct support personnel in Charlotte, NC

. have been evacuated

Frm: Product.Status@bankofamerica.com Sub: ! Txt: Global ENCORE+ in Charlotte is closed.