9/11 Pager Messages
2001-09-11
08:30:03
Metrocall
[002588274]
A
ALPHA
Opened TR#2563727 Sev 1 Esc @ 08:13 - Accounts are being hotcarded for no apparent reason and being added to Association Warning Bulletins to have cards pi
2001-09-11
08:30:05
Metrocall
[002588274]
A
ALPHA
cked up at the Point of Sale. R/Scharning 888-567-8304.
2001-09-11
09:00:07
Metrocall
[002588274]
A
ALPHA
open tr 2564084 sev 1 @08:50 . Business Card Representatives are unable to access web forms. BCJUWIN oncall h
2001-09-11
09:00:09
Metrocall
[002588274]
A
ALPHA
as been contacted and is investigating sdyce 888-567-8304
2001-09-11
10:30:26
Metrocall
[002588274]
A
ALPHA
open tr 2564182 sev 1 @ 10:10 Eservices telephone number is ringing busy . BCJXTCOM has been notified and is investigating. sdyce 888-567-8304
2001-09-11
11:53:33
Metrocall
[002588274]
A
ALPHA
Assigned/TR 2563634/Sev1/Escalated at 11:35et/The system is denying account consolidation
2001-09-11
11:53:35
Metrocall
[002588274]
A
ALPHA
s between valid account numbers. 170 accts have been identified for impact. S/Harkness, 888-567-8304.
2001-09-11
13:54:03
Metrocall
[002588274]
A
ALPHA
Update/TR 2563634/Sev1/@13:30et/ Programmers found incorrect code that is causing account consolidations to be denied incorrectly. BCBCS2 will imp
2001-09-11
13:54:05
Metrocall
[002588274]
A
ALPHA
lement a coding change at 13:00ct to fix the issue. s/harkness,888-567-8304