9/11 Pager Messages

TECHNICAL ADVISORY/NOC S/W: At 1:48 AM, Amtosm lost connection to AgenterRouter after amd was stopped and restarted. The process remained down and had to be restarted by the operator. Bullock/DCM. -Jxn 2-Way Ops (1

Daily Database Report (as of 9:00 AM S

eptember 11, 2001) SUBMSG DB Primary: marscor04 Secondary: jxncor02 PMU DB Primary: marsrf01 Secondary: jxnrf02 PIXIE DB Primary: marspix01 Secondary: jxnpix01 -Plano 2-Way Ops (2

TECHNICAL ADVISORY/NOC S/W: At 11:51 AM, operations observed that option 3 was dropping calls back to the main menu on marsivr06. At 11:54 AM, marsivr06 was stopped an

d restarted per support. Option 3 on marsivr06 is working normally. Martin/DCM -Plano 2-Way Ops (3

TECHNICAL ADVISORY/NOC S/W: At 2:22 PM elinkGateway 1 on jxncmsg05 failed and was restarted by amd. Wells/DCM (4

TECHNICAL ADVISORY/GENERAL: At 2:23 PM emailosm 3 on marsemail03 was stopped and re-started due to low cpu idle time. Martin/DCM -Plano 2-Way Ops (5

TECHNICAL ADVISORY/GENERAL: At 1:43 PM Spectrum alarmed loss of connection with the alternate router at WSP, POP 16, Willow Springs, IL. This is not customer impacting as 2-Way reverse path traffic is running on the primary router. Telco Networks

is investigating. Wells/DCM JxnDCM (6

TECHNICAL ADVISOR

Y/TELCO: At 3:40 PM Telco Networks reported the circuit for the alternate router at WSP, POP 16, Willow Springs, IL was restored. The RFO was a DXCs problem at the DNG terminal. Wells/DCM Jxn DCM (7

TECHNICAL ADVISORY/NOC S/W: At 2:51 PM, Operations received a java alarm that " nwnMain on marsivr01 lost connection to FmServer". Option 3 was not responding. Support was informed and marsivr01 was stopped and restart

ed per support. Option 3 on marsivr01 is working normally. Martin/DCM -Plano 2-Way Ops (8

TECHNICAL ADVISORY/GENERAL: Email applications are experiencing latency in delivering caused by high Internet usage. Time is unknown when email delivery and replies will return to normal. Wilson/DCM -Jxn 2-Way Ops (9