9/11 Pager Messages

TECHNICAL ADVISORY/NOC S/W: At 1:48 AM, Amtosm lost connection to AgenterRouter after amd was stopped and restarted. The process remained down and had to be restarted by the operator. Bullock/DCM. -Jxn 2-Way Ops

Daily Database Report (as of 9:00 AM September 11, 2001) SUBMSG DB Primary: marscor04 Secondary: jxncor02 PMU DB Primary:

marsrf01 Secondary: jxnrf02 PIXIE DB Primary: marspix01 Secondary: jxnpix01 -Plano 2-Way Ops

**SI Notification** ChannelServer 3.01.17 has been installed on the test system. -Leigh

TECHNICAL ADVISORY/NOC S/W: At 11:51 AM, operations observed that option 3 was dropping calls back to the main menu on marsivr06. At 11:54 AM, marsivr06 was stop

ped and restarted per support. Option 3 on marsivr06 is working normally. Martin/DCM -Plano 2-Way Ops

**SI Notification** ScriptCommon 1.01.03.04 has been installed on the test system. -Leigh

**SI Notification** formspl 1.01.01.01 has been installed on the test system. -Leigh

TECHNICAL ADVISORY/GENERAL: At 1:43 PM Spectrum alarmed loss of connection with the alternate router at WSP, POP 16, Willow Springs, IL. This is not customer impacting as 2-Way reverse path traffic is running on the primary router. Telco Networks

is investigating. Wells/DCM JxnDCM

TECHNICAL ADVISORY/NOC S/W: At 2:22 PM elinkGateway 1 on jxncmsg05 failed and was restarted by amd. Wells/DCM

TECHNICAL ADVISORY/GENERAL: At 2:23 PM emailosm 3 on marsemail03 wa

s stopped and re-started due to low cpu idle time. Martin/DCM -Plano 2-Way Ops

TECHNICAL ADVISORY/NOC S/W: At 2:51 PM, Operations received a java alarm that " nwnMain on mars

ivr01 lost connection to FmServer". Option 3 was not responding. Support was informed and marsivr01 was stopped and restarted per support. Option 3 on marsivr01 is working normally. Martin/DCM -Plano 2-Way Ops

TECHNICAL ADVISORY/TELCO: At 3:40 PM Telco Networks reported the circuit for the alternate router at WSP, POP

16, Willow Springs, IL was restored. The RFO was a DXCs problem at the DNG terminal. Wells/DCM Jxn DCM

TECHNICAL ADVISORY/GENERAL: Email applications are experiencing latency in delivering caused by high Internet usage. Time is unknown when email delivery and replies will return to normal. Wilson/DCM -Jxn 2-Way Ops