9/11 Pager Messages

THE STRATEGY BRIDGE HAS BEEN ACTIVATED FOR THE DISCUSSION OF THE WORLD TRADE CENTER PER MIKE BICKEL. THE STRATEGY NUMBER IS VNET 211-5066 PIN 168699.

Initial/CATA/NNMC/MASSIVE CALLING EVENT/NEW YORK, NY- 09/11/2001 13:44 GMT NNMC HAS IDENTIFIED A CATASTROPHIC OUTAGE IN NEW YOUR CITY. PLANE CRASH INTO WORLD TRADE CENTER IN NEW YORK. HLB2 SWITCH TAKING HIGH CALL VOLUME.

NNMC IMPLEMENTED

THE STRATEGY BRIDGE HAS BEEN ESTABLISHED FOR THE CATASTROPHIC OUTAGE OCCURRING IN THE WCOM LD FIBER NETWORK IN NEW YORK, NY. THE STRATEGY BRIDGE IS VNET 211-5066 PIN 168699.

Initial/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/11/2001 13:50 GMT LTCC HAS INDENTIFIES A CATASTROPHIC OUTAGE OCCURRING IN THE WCOM LD NETWORK IN NEW YORK, NY. ISOLATION EFFORTS ARE UNDERWAY. LTCC REPORTS THE FOLLOWING RINGS SWITCHED: AUM,

THIS IS A REVISED STRATEGY PAGE. THE STRATEGY BRIDGE HAS BEEN ESTABLISHED FOR THE CATASTROPHIC OUTAGE OCCURRING IN THE WCOM LOCAL FIBER NETWORK IN NEW YORK, NY. THE STRATEGY BRIDGE IS VNET 211-5066 PIN 168699.

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/11/2001 14:07 GMT THIS IS A REVISED FLASH TO REFLECT THE CORRECT NETWORK WHICH IS LOCAL INSTEAD OF THE LONG DISTANCE NETWORK. ***ACM

Initial/CATA/GENMC/ADVISORY/VARIOUS, - 09/11/01 13:55 GMT GENMC REPORTS A CATASTROPHIC EVENT CURRENTLY HAPPENING IN NEW YORK AND WASHINGTON, DC. GENMC IS CURRENTLY MONITORING THE SITUATION AND WILL PRO

VIDE UPDATES. THE INFORMATION BRIDGE

Update/CATA/GENMC/ADVISORY/VARIOUS, 09/10/2001 14:45 GMT GENMC IS CURRENTLY MONITORING THE CURRENT EVENTS IN NYC AND D.C THE INFORMATION BRIDGE NUMBER IS V 211-56

75 PIN 236044.

09/10/2001 14:58 GMT DUE TO INSUFFICIENT PORTS ON THE EXISTING STRATEGY BRIDGE. ANOTHER BRIDGE HAS BEEN ESTABLISHED THAT WILL BE CONNECTED WITH THE EXISTING BRIDGE. VNET 475-042

0. PIN 179346.

09/10/2001 14:58 GMT DUE TO INSUFFICIENT POR

TS ON THE EXISTING STRATEGY BRIDGE. ANOTHER BRIDGE HAS BEEN ESTABLISHED THAT WILL BE CONNECTED WITH THE EXISTING BRIDGE. VNET 475-0420. PIN 179346.

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/10/2001 15:21 GMT LTCC REPORTS TOTAL RINGS SWITCHED TO PROTECT 139. A TOTAL OF 9 RINGS ARE STILL DOWN RESTORAL EFFORTS CONTINUE. UPDATES TO FOLLOW **AGB**

Final/L1-CUST/GDNO/OPT-1 FRAME/LUCENT/9000/COPENHAGEN, DENMARK, DK- 09/10/2001 15:38 GMT GDNO REPORTS THAT TIER 2 SUPPORT PERFORMED A CRASH DUMP ON THE CARD AND RESET THE CARD IN SLOT 3 OF SWITCH

CPHNCS1 (COPENHAGEN, DENMARK). SERVICE HAS

Initial/L1-CUST/GDNO/OPT-2/2ND SOURCE/LUCENT 500/GREENSBORO JUNCTION, NC- 09/10/2001 15:45 GMT GDNO REPORTS 2ND

SOURCE OC-12 TRUNK XZDT1DSZ0001 BETWEEN GNJC01 (GREENSBORO JUNCTION,NC) AND WORG01 (WEST ORANGE ,NJ) IS DOWN LEAVING THE

Initial/CATA/LDTCC/FIBER CUT/NEW YORK, NY- 09/11/2001 15:47 GMT LDTCC R

EPORTS LONG DISTANCE NETWORK IS EXPERIENCING A CATASTROPHIC FIBER OUTAGE IN THE NEW YORK AREA. LDTCC REPORTS THEY HAVE NINE (9) OC48 SYSTEMS DOWN, ONE (1) LINEAR OC1

Initial/CATA/SMCMCS/DAP/VARIOUS, - 09/11/2001 16:07 GMT SMCMCS REPORTS SEVERE NETWORK CONGESTION ON THE DAP CAUSING 800 AND V-NET CALL FAILURES. TECH SUPPORT, 4TH LEVEL, MRSS ON BRIDGE INVESTIGATI

NG. UPDATES TO FOLLOW. CT/SMCMCS ***/S

Final/L1-CUST/GDNO/OPT-2/2ND SOURCE/LUCENT 500/GREENSBORO JUNCTION, NC- 09/11/2001 16:37 GMT GDNO REPORTS THIS FLASH 20010911028 IS BEING CLOSED AND FLASH 2001091103

0 CREATED AS A RESULT OF THIS OUTAGE NOT BEING CUSTOMER IMPACTING. VMH/G

Update/CATA/LDTCC/FIBER CUT/NEW

YORK, NY- 09/11/2001 16:43 GMT LDTCC ALSO REPORTS A LOSS OF REDUNDANCY TO THE FOLLOWING 3 OC48 1+1, 3 OC48 RINGS, 6 OC192 1+1, 1 OC192 RING. UPDATES TO FOLLOW. ***ACM

Final/CATA/SMCMCS/DAP/VARIOUS, - 08/11/2001 16:58 GMT SMCMCS REPORTS CALLS ON V-NET AND TOLL FREE ARE NOW PROCESSING NORMALLY. THERE IS CURRE

NTLY NO CALL FAILURES. WILL OPEN UP L1 NON CUST FOR MONITORING. ***/SAC

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/10/2001 18:00 GMT LTCC REPORTS 130 RINGS ARE SWITCHED TO PROTECT AND 9 RINGS DOWN. RESTORATION IS ON EFFORTS ARE SUSPENDED SINCE ALL BUILDINGS IN THIS AREA HAVE BEEN EVACUATED UPD

ATES TO FO

Update/CATA/LDTCC/FI

BER CUT/NEW YORK, NY- 09/11/2001 18:51 GMT LDTCC REPORTS FIELD INVESTIGATING WAYS TO ALTROUTE DOWN SYSTEMS. NO ESTIMATED TIME OF ARRIVAL AT THIS TIME. UPDATES TO FOLLOW. DON/LDTCC. ***/SAC

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/11/2001 19:32 GMT LTCC REPORTS A NEW INFORMATION BRIDGE HAS BEEN ESTABLISHED. THE NEW INFORMATION BRIDGE NUMBER IS V211-5675 P

IN# 236044. THE PREVIOUS INFORMATION BRIDGE IS CLOSED. PLEASE

Final/L1-CUST/GDNO/OPT-2 FRAME/NORTEL BNX/DOWNERS GROVE, IL- 09/11/2001 20:15 GMT GDNO REPORTS SWITCH IS BACK UP AT THIS TIME. GDNO TIER 2 WORKED WITH THE SITE TECHNICIAN TO REPLACE POWER SUPPLY #4 . AFTER POWER SUPPLY #4 WAS REPLACED; T