9/11 Pager Messages

kmarshall@fedex.com||FSM@fedex.com svc lvl at 9:30 is 38%. 52 calls over, 216 offered. 73 aband.

km

arshall@fedex.com||Pro svc lvl at 9:30 is 51%. 15 call over, 52 offered, 17 aband.

NUM 263-955-0263-9356

NUM 263-955-0263-9356

Brent_Dillion@convergys.com|FedExShip/FSM@fedex.com service level|FedExShip at 20:00 92.66% S.L. 470 calls offered, 463 calls answered. FSM@fedex.com at 20:00 81.29% S.L. 1198 calls offered, 946 calls answered. -- NOTICE: The info

rmat