9/11 Pager Messages

2001-09-11

07:07:44

Skytel

[003953520]

A

ALPHA

pager@household.com||(From EMPB25) 908-203-2599 TO HRS MGMT. RE TICKET T512777. PERIPHERAL GATEWAY IN NE WCASTLE, DE IS DOWN. ALL 1-800 NUMBERS UNABLE TO RECEIVE CALLS. IMPACTS CUSTOMERS/MERCHANTS. HIGH IMPACT. HSS/FRA NK

2001-09-11

16:00:44

Skytel

[003953520]

A

ALPHA

pager@household.com||(From HHB425) 8475646600 Attn HTS/HRS Mgmt:T513193 Update: West/WD credit desks had SNAP slow down from 1:55-2:00CST. Various HT

2001-09-11

16:00:46

Skytel

[003953520]

A

ALPHA

S support teams currently researching root cause. Thx Chris/HSS