9/11 Pager Messages

|ERP-P1 NOTICE #4243807 |SJPROD down. ERP production db unable to accept new connections and impacting access to Status Agent. Support escalation in progress. OUTAGE START: 11 Sep 6:33 PT NO ETU

. Ops 408.527.0007 |213 (2

|ERP-P1 UPD

ATE/CLOSE PENDING #4243807 |SJPROD db instance on host high was hung and is now up. ERP production db is now able to accept new connections. Status Agent is also available. ERP_dba's restarted instance to restore service. -1/2

OUTAGE START: 11 Sep 6:33 PT END: 11 Sep 7:00 PT Ops 408.527.0007 |299 -2/2 (4

rodbrown|Mike - pls call me at 79406. Rod (5

33-PLEASE CALL CARRIE AT 510-267-8847. (6

|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169 (7

LVILLALO Fullname : Villalobos, Lucio . Work Phone : 523-8189512, 523-8189195 Email Address : lvillalo Supervisor Name : Rodas-Pinochet, Carmen A.A. Notes ===== Hi! We are havin|640 -3/3

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CIESTAFORM|$@MFG-OE |Reply To : Claudia.Lopez@m

x.flextronics.com, Javier.Urenda@mx.flextronics.com, Lucio.Dominguez@mx.flextronics.com, Agustin.Villarreal@mx.flextronics.com, mihsieh@cisco.com, jtwang@cisco.com, mihsieh@epage.cisco. -1/3 (8

com, jtwang@epage.cisco.co Problem With (KEYWORD): PICK RELEASE Application : CMF - Cisco Manufacturing Responsibility : DF Production Control Organization : FMX - Flextronics Mexico - BV Location : FLEX DE MEXICO (FLX) Username : -2/3

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|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205 (11

|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220 (12

smadgula|Hi Mike,Pls. give me a call 33081 re:1 runin cart from Flx-SJ.which building,whom to talk to @flex etc??I am going to arrange for the pickup by one of cisco movers.I need the info before i do that.Thx ,Sailendra (13

|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208 (14

|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220 (15

34-SAILENDRA IS WAITNG FOR YOU IN FRONT OF YOUR CUBE. (16

|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting application - in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527

-0007 |230 (17

|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215 (19

|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218 (20