9/11 Pager Messages

OST ALERT - All Local, SB and consumer data scheduled to be called in New York today has been pulled out due to the tragedy in New York this morning.

OST 1004 INITIAL: NLS SR cras

hed #USERS:N/A LOC: NLS SEG:TM START:8:56 DUR:10m. OWNER:OST/AST STATUS: Support in process of bring backup SR.

OST ALERT: ARL site being shut down for the day, due to the issues in ARL.

OST 1004 UPDATE/FINAL: NLS SR crashed #USERS:N/A LOC: NLS SEG:TM START:8:56 DUR:10m. OWNER:OST/AST STATUS: SR backup, Users are logged back in and working without issue.

ALL TM SB and Consumer Please put all reps into training. Please stop all OUTBOUND Calling. Any questions please joi

n the main bridge. 675-1001 pc 1001 Rebecca Sexton, OST Manager.

ALL TM SB and Consumer Please put all reps into training. Please stop all OUTBOUND Calling. Any questions please join the main bridge. 675-1001 pc 10

01 Rebecca Sexton, OST Manager.

Due to the nature of issues across the nation, all centers will be closing. All Customer Service and Telemarketing will all be closed. Please join 675-1009 800-952-8406 PC 1009 with any ques

tions.

NSS/OST ALERT - The LANDSCAPE II project is still on schedule for tonight in CDR. All Support folks should report to the project bridge at 11:45CDT. A note will be coming out from NSS/OST regarding bridge info, etc. Thx, Brenen

Travis.Creasy@wcom.com|All, If you haven't already heard

, Joe said go home. We are closing TM & CS sites. /Travis|

**2nd LVL ALERT** | All media inquires should be referred to the Public Relations team by calling 1800 644 News and the PR department will immediately return the call. Thanks Rebecca/O

ST

338-3724