9/11 Pager Messages

00670969 S-1 Customers from the Hillsboro OR location report slow response within the Billing Recon Application. Please phone the CSD @

714-226-8007. #Users 50

00670969 S-1 Stable Customers from the Hillsboro OR location reported slow response within the Billing Recon Application from 9:06am to 10:33am PT. CSD verified customers are no longer impacted. The Appl Support Team

will continue to inve

00671142 S-1 Customers from the Cypress CA Big Warland Bldg./1 report the inability to access the PHS-West Domain. WRIS is currently investigating this issue. CSD @ 68007. #Users 20

00670160 S-1 STABLE:Customers from Englewood, CO reported missing icons on desktop when logging onto the network and the inability to access the PHS-

WEST domain from 9-10 at 6:55am until 8:20am PT on 9-11. CRIS and the CSD verified customer

00671142 S-1 CLOSED: Customers from the Cypress CA Big Warland Bldg./1 reported the inability to access the PHS-West Domain from 1:01pm until 1:40pm PT. WRIS determined this was due to a local network hardware problem. They re

cycled the ha

MyPacifiCare page from: Reiko idcards will run at 10:30PM tonight. Call if that's not ok 704-9458

00670367 S-1 Stable: Approx. 140 users from various locations were unable to change their Network passwords when prompted from 9-10 at 8:52am until 9-11 at 1:50pm. The CSD reset user's passwords as each user called to allow them access to t