9/11 Pager Messages
2001-09-11
10:53:39
Skytel
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ALPHA
FYI: The College Point facility that take service tech calls has currently close for today.-NCC
2001-09-11
11:42:39
Skytel
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ALPHA
jstep05@sears.com|Conference Call - Immediately|Dial in 888-824-0875 Passcode #157750 Join immediately Jamie
2001-09-11
14:34:39
Skytel
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ALPHA
AS 12 MC 13 TSV 1 RR 7 PC 12 PD 13 CS N/A T N/A M N/A ( MIS
2001-09-11
14:34:41
Skytel
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ALPHA
SING DATA) ASP 1 TSP 2 3P 5 EC 37 -NCC
2001-09-11
14:57:09
Skytel
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ALPHA
dchri28@sears.com|Des Moines Ticket # H084615|F.Y.I. Des Moines reporting that calls for the Tools Department were disconnecting calls and emptying the queue. Issue does not seem to be happening curre
2001-09-11
14:57:11
Skytel
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ALPHA
ntly, but are monitoring this for the
2001-09-11
14:58:54
Skytel
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ALPHA
FYI: ALL OF OUTBOUND ASSET WORK WILL BE DISCONTINUED FOR THE REMAINER OF THE DAY.-NCC
2001-09-11
15:04:41
Skytel
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ALPHA
DALBORN@sears.com|callcenter closures|FYI - All Asset Callcenters (outbound collections centers) closed for remainder of day - due to National Emergencies - HIGHPOINT open!! - Per Kevin Price & NCC (Brenda) DavidA/Helpdesk(800)573-1219
2001-09-11
15:04:42
Skytel
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ALPHA
2001-09-11
15:15:41
Skytel
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ALPHA
DALBORN@sears.com|fyi - asset clarification|FYI - ASSET CLARIFICATION All asset work discontinued for remainder of day - as a courtesy to our customers.
2001-09-11
15:15:42
Skytel
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ALPHA
DavidA/Helpdesk(800)573-1219
2001-09-11
15:33:39
Skytel
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DALBORN@sears.com|Site Closures|FYI - Greensboro Credit Site & Highpointe, NC - closed fo
2001-09-11
15:33:41
Skytel
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ALPHA
r remainder of day - due to National Emergencies - per Morry Ward (Greensboro IT Manager) DavidA/Helpdesk(800)573-1219
2001-09-11
16:30:41
Skytel
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ALPHA
FYI...UNIT 7131, JEFFERSON CITY, MO, CLOSED @ 12:00PM CT, PLS DO NOT TRANSFER CALLS TO THIS UNIT-NCC
2001-09-11
17:12:39
Skytel
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ALPHA
FYI...UNIT 8368, Citrus Heights, Ca. will close @ 3:00PM PT, PLS DO NOT TRANSFER CALLS TO THIS UNIT -NCC
2001-09-11
17:29:39
Skytel
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ALPHA
Unit 8110 St. Ann Mo closed @ 4pm CT. Please do not transfer calls to 8110.-NCC
2001-09-11
17:38:39
Skytel
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ALPHA
Unit #7618 Federal Way, Wa will close @ 4pm PT. Please do not
2001-09-11
17:38:41
Skytel
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ALPHA
transfer calls to #7618.-NCC
2001-09-11
17:43:54
Skytel
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ALPHA
AS 12, MC 13, TSV 9, RR 5, PC 22, PD 11, ASP 4, TSP 5, 3P 3, EC 28-NCC
2001-09-11
18:42:39
Skytel
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ALPHA
Unit #8058 Sacramento Ca will close @ 4pm PT due to insuffieient staffing & mall closed.-NCC
2001-09-11
19:56:39
Skytel
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ALPHA
Mobile Parts Direct & PC Client Care is closing @ 7pm CT.-NCC
2001-09-11
19:58:39
Skytel
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ALPHA
Unit 6908 Dallas Tx is closing @ 7pm CT. Please do not transfer calls to #6908.-NCC
2001-09-11
21:22:39
Skytel
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ALPHA
AS 12, MC 12, TSV 7, RR 5, PC 45, PD 10, ASP 4, TSP 4, 3P 3, EC 23-NCC
2001-09-11
22:02:39
Skytel
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ALPHA
Lisa Valdez requested page indicating for each business group the percentage by which calls were under forecast for 9/11 @ 8pm CT: AS -42%, MC -41%, ASP -44%, TSV -38%, RR -37%, PC -42%, PD -38%, TSP -39%, EC -46%.-NCC