9/11 Pager Messages

1) ALL TM SB and Consumer Please put all reps into tr

aining. Please stop all OUTBOUND Calling. Any questions please join the main bridge. 675-1001 pc 1001 Rebecca Sexton, OST Manager.

2)

Please Join the NETS bridge ASAP - We need to talk. NETS Bridge 877-914-6344 or V 211-5440 PC 515461 Leader: 774268 THks Molly

3) NETS Stay at the Hotel for now until we give you different direction. Jim stay home, Allen has been directed not to go back to ARL and to stay in HTV. Thks Molly

4) dude why are they closing mci in the bluff today? Kris Eastman

5) Due to the nature of issues across the nation, all centers will be closing. All Customer Servic

e and Telemarketing will all be closed. Please join 675-1009 800-952-8406 PC 1009 with any questions.

6) At this time all TM sites will remain closed for the remainder of the day. CS sites will remain open. Updates will be given on the half hour via the main bridge 675-1001 800-952-3675 PC 1001. JD/NSS

7) 3

8) 3

9) NETS Please join the Nets bridge to discuss LANscape plans for the day. Thks Molly

10) NETS Bridge 877-914-6344 or V 211-5440 PC 515461

11) NSS/OST ALERT - The LANDSCAPE II project is still on schedule for tonight in CDR. All Support folks should report to the project bridge at 11:45CDT. A note will be coming out from NSS/OST regarding bridge info, etc. Thx, Brenen

12) When you guys are done with the IDF you are working on please come to the conference room and we will then go eat. Thks Molly

13

) **2nd LVL ALERT** | All media inquires should be referred to the Public Relations team by calling 1800 644 News and the PR department will immediately return the call. Thanks Rebecca/OST

MMSS01@wcom.com|NEW CRITICAL 166.36.0.0|09/11/2001 23:06:20 ALL THE COLLECTS MODELS ARE LOST SYMPTOMS: The model is red and is not responding. PROBABLE CAUSES: This model is lost because all the models it "collects" are lost. RECOMMENDED AC

MMSS01@wcom.com|NEW CRITICAL CDRRT2|09/11/2001 23:06:20 166.36.7.253 DEVICE HAS STOPPED RESPONDING TO POLLS SYMPTOMS: Device has stopped responding to polls. PROBABLE CAUSES: 1) Device Hardware Failure. 2) Cable between this and upstream de

MMSS01@wcom.com|NEW CRITICAL CDRRT1|09/11/2001 23:06:20 166.36.7.252 DEVICE HAS STOPPED RESPONDING TO POLLS SYMPTOMS: Device has stopped responding to polls. PROBABLE CAUSES: 1) Device Hardware Failure. 2) Cable between this and upstream de

4) Hey, it'd be nice if you'd turn off paging. :) J.Bauer

MMSS01@wcom.com|_CLEARED CRITICAL 166.36.0.0|09/11/2001 23:52:49 ALL THE COLLECTS MODELS ARE LOST SYMPTOMS: The model is red and is not responding. PROBABLE CAUSES: This model is lost because all the models it "collects" are lost. RECOMMEND

MMSS01@wcom.com|_CLEARED CRITICAL CDRRT1|09/11/2001 23:52:33 166.36.7.252 DEVICE HAS STOPPED RESPONDING TO POLLS SYMPTOMS: Device has stopped responding to polls. PROBABLE CAUSES: 1) Device Hardware Failure. 2) Cable between this and upstre