9/11 Pager Messages

THE STRATEGY BRIDGE HAS BEEN ACTIVATED FOR THE DISCUSSION OF THE WORLD TRADE CENTER PER MIKE BICKEL. THE STRATEGY NUMBER IS VNET 211-5066 PIN 168699.

Initial/CATA/NNMC/MASSIVE CALLING EVENT/NEW YORK, NY- 09/11/2001 13:44 GMT NNMC HAS IDENTIFIED A CATASTROPHIC OUTAGE IN NEW YOUR CITY. PLANE CRASH INTO WORLD TRADE CENTER IN NEW YORK. HLB2 SWITCH TAKING HIGH CALL VOLUME. NNMC IM

PLEMENTED

Initial/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/11/2001 13:50 GMT LTCC HAS INDENTIFIES A CATASTROPHIC OUTAGE OCCURRING IN THE WCOM LD NETWORK IN NEW YORK,

NY. ISOLATION EFFORTS ARE UNDERWAY. LTCC REPORTS THE FOLLOWING RINGS SWITCHED: AUM,

THE STRATEGY BRIDGE HAS BEEN ESTABLISHED FOR THE CATASTROPHIC OUTAGE

OCCURRING IN THE WCOM LD FIBER NETWORK IN NEW YORK, NY. THE STRATEGY BRIDGE IS VNET 211-5066 PIN 168699.

THIS IS

A REVISED STRATEGY PAGE. THE STRATEGY BRIDGE HAS BEEN ESTABLISHED FOR THE CATASTROPHIC OUTAGE OCCURRING IN THE WCOM LOCAL FIBER NETWORK IN NEW YORK, NY. THE STRATEGY BRIDGE IS VNET 211-5066 PIN 168699.

Update/CATA/LTCC/

FIBER SYSTEM/NEW YORK, NY- 09/11/2001 14:07 GMT THIS IS A REVISED FLASH TO REFLECT THE CORRECT NETWORK WHICH IS LOCAL INSTEAD OF THE LONG DISTANCE NETWORK. ***ACM

Initial/CATA/GENMC/ADVISORY/VARIOUS, - 09/11/01 13:55 GMT GENMC REPORTS A CATASTROPHIC EVENT CURRENTLY HAPPENING IN NEW YORK AND WASHINGTON, DC. GENMC IS CURRENTLY MONITORING THE SITUATION AND WILL PROVIDE UPDATES. THE INFORMATION BRI

DGE

NUM 918-671-4359

Update/CATA/GENMC/ADVISORY/VARIOUS, 09/10/2001 14:45 GMT GENMC IS CURRENTLY MONITORING THE CURRENT EVENTS IN NYC AND D.C THE INFORMATION BRIDGE NUMBER IS V 211-5675 PIN 236044.

09

/10/2001 14:58 GMT DUE TO INSUFFICIENT PORTS ON THE EXISTING STRATEGY BRIDGE. ANOTHER BRIDGE HAS BEEN ESTABLISHED THAT WILL BE CONNECTED WITH THE EXISTING BRIDGE. VNET 475-0420. PIN 179346.

09/10/2001 14:58 GMT DUE TO INSUFFICIENT PORTS ON THE EXIST

ING STRATEGY BRIDGE. ANOTHER BRIDGE HAS BEEN ESTABLISHED THAT WILL BE CONNECTED WITH THE EXISTING BRIDGE. VNET 475-0420. PIN 179346.

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/10/2001 15:21 GMT LTCC REPORTS TOTAL RINGS SWITCHED TO PROTECT 139. A TOTAL OF 9 RINGS ARE STILL DOWN RESTORAL EFFORTS CONTINUE. UPDATES TO FOLLOW **AGB**

Final/L1-CUST/GDNO/OPT-1 FRAME/LUCENT/9000/COPENHAGEN, DENMARK, DK- 09/10/2001 15:38 GMT GDNO REPORTS THAT TIER 2 SUPPORT PERFORMED A CRASH DUMP ON THE CARD AND RESET THE CARD IN SLOT 3 OF SWITCH CPHNCS1 (COPENHAGEN, DENMAR

K). SERVICE HAS

Initial/L1-CUST/GDNO/OPT-2/2ND SOURCE/LUCENT 500/GREENSBORO JUNCTION, NC- 09/10/2001 15:45 GMT GDNO REPORTS 2ND SOURCE OC-12 TRUNK XZDT1DSZ0001 BETWEEN GNJC01 (GREENSBORO JUNCTI

ON,NC) AND WORG01 (WEST ORANGE ,NJ) IS DOWN LEAVING THE

Initial/CATA/LDTCC/FIBER CUT/NEW YORK, NY- 09/11/2001 15:47 GMT LDTCC REPORTS LONG DISTANCE NETWORK IS EXPERIENCING A CATASTROPHIC FIBER OUTAGE IN THE NEW YORK AREA. LDTCC REPORTS THEY HAVE NINE (9) OC48 SYSTEMS

DOWN, ONE (1) LINEAR OC1

Initial/CATA/SMCMCS/DAP/VARIOUS, - 09/11/2001 16:07 GMT SM

CMCS REPORTS SEVERE NETWORK CONGESTION ON THE DAP CAUSING 800 AND V-NET CALL FAILURES. TECH SUPPORT, 4TH LEVEL, MRSS ON BRIDGE INVESTIGATING. UPDATES TO FOLLOW. CT/SMCMCS ***/S

Final/L1-CUST/GDNO/OPT-2/2ND SOURCE/LUCENT 500/GREENSBORO JUNC

TION, NC- 09/11/2001 16:37 GMT GDNO REPORTS THIS FLASH 20010911028 IS BEING CLOSED AND FLASH 20010911030 CREATED AS A RESULT OF THIS OUTAGE NOT BEING CUSTOMER IMPACTING. VMH/G

Update/CATA/LDTCC/FIBER CUT/NEW YORK, NY- 09/11/2001 16:43 GMT LDTCC ALSO REPORTS A LOSS OF REDUNDANCY TO THE FOLLOWING 3 OC48

1+1, 3 OC48 RINGS, 6 OC192 1+1, 1 OC192 RING. UPDATES TO FOLLOW. ***ACM

Final/CATA/SMCMCS/DAP/VARIOUS, - 08/11/2001 16:58 GMT SMCMCS REPORTS CALLS ON V-NET AND TOLL FREE ARE NOW PROCESSING NORMALLY. THERE IS CURRENTLY NO CALL FAILURES. WILL OPEN UP L1 NON CUST FOR MONITORING. ***/SAC

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/10/2001 18:00 GMT LTCC REPORTS 130 RINGS ARE SWITCHED TO PROTECT AND 9 RINGS DOWN. RESTORATION IS ON EFFORTS ARE SUSPENDED SINCE ALL BUILDINGS IN THIS A

REA HAVE BEEN EVACUATED UPDATES TO FO

Update/CATA/LDTCC/FIBER CUT/NEW YORK, NY- 09

/11/2001 18:51 GMT LDTCC REPORTS FIELD INVESTIGATING WAYS TO ALTROUTE DOWN SYSTEMS. NO ESTIMATED TIME OF ARRIVAL AT THIS TIME. UPDATES TO FOLLOW. DON/LDTCC. ***/SAC

Update/CATA/LTCC/FIBER SYSTEM/NEW YORK, NY- 09/11/2001 19:32 GMT LTCC REPORT

S A NEW INFORMATION BRIDGE HAS BEEN ESTABLISHED. THE NEW INFORMATION BRIDGE NUMBER IS V211-5675 PIN# 236044. THE PREVIOUS INFORMATION BRIDGE IS CLOSED. PLEASE

Final/L1-CUST/GDNO/OPT-2 FRAME/NORTEL BNX/DOWNERS GROVE, IL- 09/11/2001 20:15 GMT GDNO REPORTS SWITCH IS BACK UP AT THIS TIME. GDNO TIER 2 WORKED WITH THE SITE TECHNICIAN TO REPLACE POWER SUPPLY #4 . AFTER POWER SUPPLY #4 WAS REPLACED; T