9/11 Pager Messages

2001-09-11

11:04:50

Skytel

[005327248]

A

ALPHA

WHOLESALE BILLING INIT PMR2080299 Sev1 Tulsa 10:00ET Customers are unable to access/view/update orders in OA due to data not being transmitted from replication by PROD17 database on Dilbert. No ETR. Updates to follow.

2001-09-11

12:13:33

Skytel

[005327248]

A

ALPHA

WHOLESALE BILLING FIN PMR2080299 Sev1 Tulsa 10:00-11:39ET Custs a

2001-09-11

12:13:35

Skytel

[005327248]

A

ALPHA

re now able to access/view/update orders in OA. MRMPS recycled Dilbert to clear shared libraries and DBSS backed out CMR 2023682 to restore access.

2001-09-11

17:19:50

Skytel

[005327248]

A

ALPHA

OrderPro FIN PMR-2079559 Sev1 OME 9/6 17:15-9/11 16:58ET Per cust,resolving this tkt att. OrderPro applic up & running. However,cust still exper intermittent access with OrderPro app.Sev 3 tkt PMR 2080336 opened for tracking.