9/11 Pager Messages

OST ALERT - All Local, SB and consumer data scheduled to be called i

n New York today has been pulled out due to the tragedy in New York this morning.

OST 1004 INITIAL: NLS SR crashed #USERS:N/A LOC: NLS SEG:TM START:8:56 DUR:10m. OWNER:OST/AST STATUS: Support in process of bring backup SR.

OST ALERT: ARL site being

shut down for the day, due to the issues in ARL.

OST 1004 UPDATE/FINAL: NLS SR crashed #USERS:N/A LOC: NLS SEG:TM START:8:56 DUR:10m. OWNER:OST/AST STATUS: SR backup, Users are logg

ed back in and working without issue.

ALL TM SB and Consumer Please put all reps into training. Please stop all OUTBOUND Calling. Any questions please join the main bridge. 675-1001 pc 1001 Rebecca Sexton, OST Manager.

ALL TM SB and Consumer Please put all reps into training. Please stop all OUTBOUND Calling. Any questions please join the main bridge. 675-1001 pc 1001 Rebecca Sexton, OST Manager.

OST ALER

T: ALL TM Centers, SB, RES, CONS will be closing for the remainder of the day, Any Questions, please join v675.1009 pc1009.

OST ALERT: ALL TM Centers, SB, RES, CONS, LOC and PHX IB are closed, CS is still working, Update to be sent on which ones will also close. Any Q

uestions, please join v675.1009 pc1009.

OST ALERT: ALL CENTERS do not shut down your software, just disable the logins.

OST ALERT: ALL TM CENTERS do not shut down your software, just disable the logins.

NSS/OST ALERT - The LANDSCAPE II project is still on schedule for tonight in CDR. All Support folks should report to the pro

ject bridge at 11:45CDT. A note will be coming out from NSS/OST regarding bridge info, etc. Thx, Brenen

**2nd LVL ALERT** | All media inquires should be referred to the Public Relations team by calling 1800 644 News and the PR department will immediately return the call. Thanks Rebecca/OST

2LV ALERT - ALL OPS MGRS - "All Centers are planning to be open for calling tomorrow. Please see mail from Frenchy for additional details. " If there are any questions, please join the main bridge. Thanks, Brenen