9/11 Pager Messages

Jason.Trussell@gecapital.com|9/11 Service Levels--10AM EST|Cons Auth 97% Cons CS 97% Prox Auth 94% Prox CS 94% CRC Auth 99% CRC CS 94% Crd Coor 60% Com. HD 87% Spanish Auth 99% Spanish CS 99% HIL Auth

99% HIL CS 92% NC4767-JASON

Service Levels for 9/11 as of 1PM Cons Auth 97% Cons CS 97% Prox Auth 96% Prox CS 96% CRC Auth 98% CRC CS 96% Crd Coor 72% Com. HD 76% Spanish Auth 99% Spanish CS 96% HIL Auth 97% HIL CS 76% NC 4767 JASON

Service Levels for 9/11 as of 3PM Cons Auth 97% Cons CS 97% Prox Auth 93% Prox CS 96% CRC Auth 98% CRC CS 96% Crd Coor 69% Com. HD 76% Spanish Auth 99% Spanish CS 97% HIL Auth 98% HIL CS 62% NC 4767 JASON