9/11 Pager Messages

wtclar@us.ibm.com||EQFX ALERT 2 Clsd Equifax 540361 SEV: 3 Dur: 5.821 HR(s) SMRY: Larry Davis Bank of America (N103) is back on dedicated. Teclo reported a C-12 outage. ADS advised.

esldb@us.ibm.com|ExecFYI|<HBTN> BI=Y <Still not pushing content, MS tech team lead on call

henrysch@us.ibm.com||EQFX ALERT 2 Clsd Equifax 16600278 SEV: 3 Dur: 1.050 HR(s) SMRY: CSC Indianapolis gateway, P42903C, has been reipled. It is active. CSC group is aware. Henry Schmidt

cbranch@us.ibm.com||NSALERT Clsd Pathmark 2374527 SEV: 2 Dur: 6.095 HR(s) SMRY: Store 568 is up on main power. Reason for outage unknown. Transferring PR to PSICUST for closure. Corey D Branch

jhood@us.ibm.com||NSALERT Init FSG T3149926 SEV: 2 Dur: 0.234 HR(s) SMRY:FSG controller PI53A not in session. NSCOMSOFT engaged. Updates to follow. Jenine R Hood

gstrom@us.ibm.com||UNUM BI=Y FYI <User Job causing performance problem with MVS2>

liacm@us.ibm.com||NSALERT Init General Tire T3149925 SEV: 2 Dur: 0 HR(s) SMRY: Users i

n Charlotte are unable to connect to IBM IIN. VTAM support has been engaged for further PD to investigate sense codes. Updates to follow. Lia Matthewson

gstrom@us.ibm.com||UNUM BI=Y FYI <U

ser Job cancelled, problem resolved>

ewalden@us.ibm.com||NSALERT Init Ryder 2374736 SEV: 2 Dur: 0 HR(s) SMRY: L0779/D3066 vsat location down. Opening ticket with Hughes for dispatch. Update to follow. Eddie Walden

davking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-4 SEV: 2 Dur: 0 HR(s) SMRY: Chase Manhattan, circuit is down. ADS is unable to contact site to verify power. DBU is not working. David King

jhood@us.ibm.com||NSALERT Clsd FSG T3149926 SEV: 2 Dur: 0.255 HR(s) SMRY: FSG controller PI53A not in session. FSG field services engaged. Transferring to CSG Jenine R Hood

liacm@us.ibm.com||NSALERT Clsd General Tire T3149925 SEV: 2 Dur: 0.692 HR(s) SMRY: Users in Charlotte are now able to connect to IBM IIN. The cause of the problem is unknown. Closing PR. Lia C Matthewson

jhood@us.ibm.com||NSALERT Init IBM 6497867 SEV: 2

Dur: 0 HR(s) SMRY:IBM user IGN dialer issue. User unable to access national number. Left vm for cust. Jenine R Hood

jhood@us.ibm.com||NSALERT Clsd IBM 6497867 SEV: 2 Dur: 1.045 HR(s) SMRY: : IBM user IGN dialer issue. Lowering ticket to sev3 per Melissa/TA. Left vm for user to call backJenine R Hood

FROM: CARVM8(MRAYMO1) Sheryl I was able to scam the AT&T internal network call. 800-440-86 09 pc 6042368. I'm also monitoring several calls. so far MSDW is o nly south cust with high impact know. Matt.

esldb@us.ibm.com|ExecFYI|GV33 BI=Y fbi.gov is down. Investigation is underway. TSWAT engaged.

chrismu@us.ibm.com||EQFXIP ALERT Init Equifax 16605122 SEV: 2 Dur: 0 HR(s) SMRY: Christopher Murray Advantage/E

QFDE230 is down. Not on DBU. ADS notified. AT&T called ckt. out to telco.

esldb@us.ibm.com|MGRCritSit|GV33 BI=Y 800-709-6809 or T/L 650-0195 PC 193619 fbi.gov is down. Critsit engaged.

esldb@us.ibm.com|MGRCritSit|GV33 BI=Y 800-709-6809 or T/L 650-0195 PC 193619 fbi.gov critsit update.

gstrom@us.ibm.com||UNUM BI=Y FYI <SY2A - MQ Series resolved>

wtcls9@us.ibm.com||EQFX ALERT Init Equifax T5532698 SEV: 3 Dur: 0.603 HR(s) SMRY: Louis Semko ADS is having a problem with their Decision Power line. NCC has enlisted the support of the Voice group. Updates will follo

w.

wtcgro@us.ibm.com||EQFXIP ALERT Init Equifax T5532689 SEV: 3 Dur: 0 HR(s) SMRY: Glen Roundtree Regions Bank(R110): Customer is active on DBU via IDBS. Ckt is called out to Telco for testing. ADS has been advised.

jhood@us.ibm.com||NSALERT Init USF Co-Locations 16596361 SEV: 1 Dur: 0 HR(s) SMRY:OLO San Jose firewall issue. Users unable to get to server. PD team engaged. Jenine R Hood

esldb

@us.ibm.com|ExecFYI|gv33 BI=Y fbi.gov is now up. Comb of High Internet traffic and a DoS attack caused this issue. FW Team implemented new rules to resolve.

davking@us.ibm.com||EQFXIP ALERT Init Equifax 16605520 SEV: 3 Dur: 0 HR(s) SMRY: Integra Bank, Certegy customer is down. Customer reports they are having a Local Network problem. Certegy has been advised. David King

jhood@us.ibm.com||NSALERT Updt USF Co-Locations 16596361 SEV: 1 Dur: 0.021 HR(s) SMRY:COLO San Jose firewall issue. Transition account. Per PD team firewalls are working. Lowering to sev2 Jenine R Hood

davking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-5 SEV: 2 Dur: 0 HR(s) SMRY: Direct Marketing Orem, UT. Site is down. Not equipped with DBU. Unable to call circuit out with MCI due to long distance

gstrom@us.ibm.com||UNUM BI=Y FYI <SY2A - MQ Series problems>

gwwils@us.ibm.com||EQPMO/IBM/xxxx/770-663-9660/Please call the NCC at 770-663-9660. this is just a test page but I need a call back. thank you...

FROM: CARVM8(MRAYMO1) SHeryl. 4pm status call from AT&T is no change. CO's are up on backup power. Hudston street is still modeled to have redundancy if a CO go es out. Next call at 6:30pm with ATT. No other issues. Mat

t.

esldb@us.ibm.com|MGRCritSit|gv33 BI=Y 800-709-6809 or T/L 650-0195 PC 193619 fbi.gov issue update.

paulfrec@us.ibm.com||This is a test page to verify if the paging system is functioning. Please call into 888-890-6818 pin 1592357 when you receive this page.

esldb@us.ibm.com|ExecFYI|HBTN BI=Y Webserver content push issue resolved.

havron@us.ibm.com||GEALERT Init FGI 1375588 SEV: Dur: 0 HR(s) SMRY:FGINY1A & FGINYC02, New York, NY., are down @ 1634. Both asynchs are busy. NCC suspects power. Brock Havron III

davking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-6 SEV: 2 Dur: 0 HR(s) SMRY: Speed Pay, Certegy site in New York, NY is down. Certegy has been notified. No ETR. David King

gcthomas@us.ibm.com||NSALERT Clsd USF Co-Locations 16596361 SEV: 2 Dur: 4.966 HR(s) Per NSPD ticket is to be transferred. This is a transition account. ADVNETO transferred ticket to Firewall team RL2FIRE queue. SMRY: Gloria A Cline-Thoma

havron@us.ibm.com||GEALERT Init CFx 1375652 SEV: 2 Dur: 0 HR(s) SMRY:CFXNYC02, New York, NY., is down @ 1950. Asynch is busy and site # is out of service. NCC suspects power. Brock Havron III

gcthomas@us.ibm.com||NSALERT Opn/Clsd Pathmark T3150119 SEV: 2 Dur: 0 HR(s) SMRY: Contacted ATT/Stan. Verified that stores 633 and 153 were reporting up. ADVNETO verified that the sites were in an active state in NETVIEW & PSI site status

xbooze@us.ibm.com||NOSSWAT1/IBM PC Company/N/A/1-888-212-5447/Multiple access points down to bldgs 500, 501, 503, 301, 627 at 20:15. Please call 1-877-780-5632 pc 643010.

henrysch@us.ibm.com||EQFX ALERT Init Equifax 16607621 SEV: 3 Dur: 0 HR(s) SMRY: Compass Bank, P428008, dedicated circuit is down. Customer is active on DBU. Circuit called out to telco. Henry Schmidt

wtclar@us.ibm.com||EQFXIP ALERT Updt Equifax 16607755 SEV: 3 Dur: 0 HR(s) SMRY: Larry Davis Goldman Sachs(EQFEDE2115) is down. Site failed DBU. Circuit called out to Telco. ADS advised.

henrysch@us.ibm.com||EQFX ALERT Init Equifax 16607654 SEV: 3 Dur: 0 HR(s) SMRY: SouthTrust Bank, S428SBKA, dedicated circuit is down. Customer is active on DBU. AGNS has called the circuit out to telco. Henry Schmidt

wtclar@us.ibm.com||EQFXIP ALERT Init Equifax 16607705 SEV: Dur: 0 HR(s) SMRY: Larry Davis CDC New YOrk(EDFDI002) site is down. Site failed DBU. Circuit called out to telco. ADS advised.

geande1@us.ibm.com||GEALERT Init GEFA 1375662 SEV: 2 Dur: 0 HR(s) SMRY: Routers CSINYC01 & 02 located in New York, NY is down without backup. Site is located in the Manhattan Island district. Randy Anderson

wtclar@us.ibm.com||EQFXIP ALERT Init Equifax 09/11-07 SEV: 2 Dur: 0 HR(s) SMRY: Larry Davis AmericanHome2 is down. No DBU site. Circuit called out to Sprint for testing.

gcthomas@us.ibm.com||NSALERT Init Pathmark 02375212 SEV: 2 Dur: 0 HR(s) SMRY: PSI Store 645 was down on NMC. Contacted Store support who verified that store was down, located in NY, No response from store as of yet. ADVNETO will continue

xbooze@us.ibm.com||NSALERT Init General Tire 2375216 SEV: 2 Dur: 0 HR(s) SMRY: Gentire P02681 down. ATT investigating. Updts to follow. Xavizalunsha Z Booze

ddecore@us.ibm.com||UNUM BI=Y FYI <MVS2 IPL problem - automation problem>

ddecore@us.ibm.com||UNUM BI=Y 1800-533-9695 p/c 1321144<problem near resolution>

ddecore@us.ibm.com||UNUM BI=Y 1800-533-9694 p/c 1321144<problem near resolution>

ddecore@us.ibm.com||UNUM BI=Y FYI <MVS2 IPL problem - resolved>

esldb@us.ibm.com|ExecFYI|<GV33> BI=Y <FBI site slow resp resolved 22:45, cust owned issue>