9/11 Pager Messages

wtclar@us.ibm.com||Paging oncall ADS person. Please call NCC @ 770-663-9660 , regarding Bank of America is back up.

wtclar@us.ibm.com||EQFX ALERT 2 Clsd Equifax 540361 SEV: 3 Dur: 5.821 HR(s) SMRY: Larry Davis Bank of America (N103) is back on dedicated. Teclo reported a C-12 outage. ADS advised.

henrysch@us.ibm.com||EQFX ALERT 2 Clsd Equifax 16600278 SEV: 3 Dur: 1.050 HR(s) SMRY: CSC Indianapolis gateway, P42903C, has been reipled. It is active. CSC group is aware. Henry Schmidt

davking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-4 SEV: 2 Dur: 0 HR(s) SMRY: Chase Manhattan, circuit is down. ADS is unable to contact site to verify power. DBU is not working. David King

Huns, both twin towers have collapsed due to the crashes and a car bomb... This is horrible!

roehmc@us.ibm.com|T5532689| A. TICKET NUMBER: T5532689 B. CUSTOMER: ADS/Regions Bank, Birmingham, AL C. PROBLEM DESCRIPTION: DC1 not received after EOT Christian Roehm IBM Gobal Services Service Delivery Center South Research Triangle Par

PROBLEM: 16604804 WAS OPENED ACC

T#: A775S AT PRIO: 4 ON 09/11/01 AT 10:36 DESC/1: EQFDE558 REQ A DEBUG DESC/2:

PROBLEM: 16605122 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 11:22 DESC/1: -NODE DOWN EQFDE230 WITH IP ADDRESS: 10.124.3.30 ISDN DESC/2: FAILED

chrismu@us.ibm.com||EQFXIP ALERT Init Equifax 16605122 SEV: 2 Dur: 0 HR(s) SMRY: Christopher Murray Advantage/EQFDE230 is down. Not on DBU. ADS notified. AT&T called ckt. out to telco.

hillt01@us.ibm.com|| A: T5532698 B: ADS/Decesion Power C: Phone number check

PROBLEM: 16605520 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 12:33 DESC/1: -NODE DOWN EQFDE462 WITH IP ADDRESS: 10.124.2.62 DESC/2:

PROBLEM: 16605520 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 12:33 DESC/1: -NODE DOWN EQFDE462 WITH IP ADDRESS: 10.124.2.62 DESC/2:

wtcls9@us.ibm.com||EQFX ALERT Init Equifax T5532698 SEV: 3 Dur: 0.603 HR(s) SMRY: Louis Semko ADS is having a problem with their Decision Power line. NCC has enlisted the support of the Voice group. Updates will follow.

wtcgro@us.ibm.com||EQFXIP ALE

RT Init Equifax T5532689 SEV: 3 Dur: 0 HR(s) SMRY: Glen Roundtree Regions Bank(R110): Customer is active on DBU via IDBS. Ckt is called out to Telco for testing. ADS has been advised.

678-362-3698

davking@us.ibm.com||EQFXIP ALERT Init Equifax 16605520 SEV: 3 Dur: 0 HR(s) SMRY: Integra Bank, Certegy customer is down. Customer reports they are having a Local Network problem. Certegy has been advised. David King

da

vking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-5 SEV: 2 Dur: 0 HR(s) SMRY: Direct Marketing Orem, UT. Site is down. Not equipped with DBU. Unable to call circuit out with MCI due to long distance failure. NCC attempting to call circuit

PROBLEM: 16606255 WAS OPENED ACCT#: EQHE AT PRIO: 1 ON 09/11/01 AT 14:57 DESC/1: -NODE DOWN EQHEA WITH IP ADDRESS: 129.36.34.26 CALLBACK#:

PROBLEM: 16606151 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/

11/01 AT 14:36 DESC/1: - EQFDE624 (10.124.253.134) ISDN DIAL BACKUP IS ACTIV DESC/2: E

gwwils@us.ibm.com||EQPMO/IBM/xxxx/770-663-9660/Please call the NCC at 770-663-9660. this is just a test page but I need a call back. thank you...

PROBLEM: 16606260 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 14:58 DESC/1: -CANNOT PING EQFDE624 WITH ADDR: 10.124.6.24 DESC/2:

wtcls9@us.ibm.com||Damian Farrier/Equifax///April Hobbs with Allied called into the NCC asking that she be signed into the building around 16:45.

512-828-5380

FROM: CARVM8(MRAYMO1) Damian, Sheryl has requested her mgrs dial in to a conf call at 4:45p m. 877-725-9040 pc 678491 Please let me know if you can't. my ce

ll is 404-915-6023 matt.

paulfrec@us.ibm.com||This is a test page to verify if the paging system is functioning. Please call into 888-890-6818 pin 1592357 when you receive this page.

Damian, Sheryl wants us to call into her conf call at 4:45. 877-725-9 040 pc678491 matt

PROBLEM: 16606765 WAS OPENED ACCT#: A775S AT PRIO: 4 ON 09/11/01 AT 16:30 DESC/1: EQFDE230 ,TESTING ISDN CKT DESC/2:

davking@us.ibm.com||EQFXIP ALERT Init Equifax 0911-6 SEV: 2 Dur: 0 HR(s) SMRY: Speed Pay, Certegy site in New York, NY is down. Certegy has been notified. No ETR. David King

henrysch@us.ibm.com|ADS assist|ADS on call. Please call the NCC at 770-663-9660 regarding Sterling Bank. Gets error pulling credit file.

henrysch@us.ibm.com||EQFX ALERT Init Equifax 16607621 SEV: 3 Dur: 0 HR(s) SMRY: Compass Bank, P428008, dedicated circuit is down. Customer is active on DBU. Circuit called out to telco. Henr

y Schmidt

PROBLEM: 16607705 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 19:56 DESC/1: -NODE DOWN EQFDI002 WITH IP ADDRESS: 10.126.6.18 DESC/2: 60 HUDSON 16597279

PROBLEM: 16607755 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 19:59 DESC/1: -CANNOT PING EQFDE215 WITH ADDR: 10.124.3.15 DESC/2: 60 HUDSON 16597279

wtclar@us.ibm.com||Paging oncall ADS person. Goldman Sachs (EQFDE215) is down. Site failed DBU due to the problem in New York City. Please call NCC @ 770-663-9660.

wtclar@us.ibm.com||EQFXIP ALERT Updt Equifax 16607755 SEV: 3 Dur: 0 HR(s) SMRY: Larry Davis Goldman Sachs(EQFEDE2115) is down. Site failed DBU. Circuit called out to Telco. ADS advised.

henrysch@us.ibm.com||EQFX ALERT Init Equifax 16607654 SEV: 3 Dur: 0 HR(s) SMRY: SouthTrust Bank, S428SBKA, dedicated circuit is down. Customer is active on DBU. AGNS has called the circuit out to telco. Henry Schmidt

wtclar@us.ibm.com||Paging oncall ADS person. CDC New York (EQFDI002) is down. Site failed DBU due to the problem in New York City. Please call NCC @ 770-663-9660.

wtclar@us.ibm.com||EQFXIP ALERT Init Equifax 16607705 SEV: Dur: 0 HR(s) SMRY: Larry Davis CDC New YOrk(EDFDI002) site is down. Site failed DBU. Circuit called out to telco. ADS advised.

PROBLEM: 16607991 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 21:03 DESC/1: - EQFDE215 (10.124.253.16) ISDN DIAL BACKUP IS ACTIVE DESC/2: REF 16608000

wtclar@us.ibm.com||EQFXIP ALERT Init Equifax 09/11-07 SEV: 2 Dur: 0 HR(s) SMRY: Larry Davis AmericanHome2 is down. No DBU site. Circuit called out to Sprint for testing.

PROBLEM: 16608000 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 21:05 DESC/1: -$CHRONIC$--NODE DOWN EQFDE215 WITH IP ADDRESS: 10.12 DESC/2: 4.3.15 ISDN FAILED_REFER TO TKT 16607755

henrysch@us.ibm.com|ADS assist|ADS on call. Please call the NCC at 770-663-9660, regarding Decision Power 800 number.

wtclar@us.ibm.com||Paging oncall ADS person. Please call NCC @ 770-663-9660 , regarding US Clearing connection is down. Due to the problem in New York City. NCC tr# 16597279

PROBLEM: 16608519 WAS OPENED ACCT#: A775S AT PRIO: 1 ON 09/11/01 AT 22:51 DESC/1: -$CHRONIC$--NODE DOWN EQFDE215 WITH IP ADDRESS: 10.12 DESC/2: SEE MASTER TKT 16607755...

wtclar@us.ibm.com||Damian Farrier/IBM/0000/770-663-9660/Please call NCC regarding CDC Neew York, US Clearing and Goldman Sachs is down . Due to the problems in New York City. Per Tom Savage