9/11 Pager Messages

cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not communicating. |Sent at 02:05

From Carl Bettaney Sub:UKHD X Brackmills hanging garment sorter printers were unavailable from 00:27 to 02:40. Cause TBC. CB. Msg:

cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

From Carl Bettaney Sub:UKHD All CICS regions locked out between 07:50 and 08:20. Support Investigating. Msg:

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS -Production completed and

records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:32

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:07

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:02

From Carl Bettaney Sub:UKHD X SPS2 and SAPPS unavailable due to batch overrun ETAs 13:55 and 14:45 respectively. CB. Msg:

alboyle 73790-RETURN- 9193 - site experiencing intermittant network issues - impacting 10 associates - site unable to ship - support engaged Sent at 08:14

alboyle 73790-DIV1- 6024 - TMS sorter down - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

alboyle 73790-DIV1- 6024 - TMS sorter down since 07:50 - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

From Rolita Cook Sub:Manual Bill Update 9/11 Msg:Daily App: $0 Daily Ops: $0 Daily Hdw: $0 Daily Env: $0 Daily Mtn: $0 MTD App: $0 MTD Ops: $128,946.25 MTD Hdw: $114,353.94 MTD Env: ...

$0 MTD Mtn: $0

From Carl Bettaney Sub:UKHD C SPS2 Available at 13:51. CB Msg:

alboyle 75925-324-RETURN- DESC - RC9193 Indianapolis IN - workstations are now online site working - support working to determine root cause - R#678371 Sent at 09:10

alboyle 75925-324-DIV1- DESC - DC6024 - Both sorters are running - applicaton verified - R#678445 - hardware Sent at 09:19

From Mike Cordell Sub:call 7-3102 about 6035 hardware upgrade Msg:

From Sharon Bell Sub:Per Ken Gish, please report to DGTC North Conference Room now! Msg:

From Carl Bettaney Sub:UKHD C SAPPS Available at 14:48.FA Msg:

dgmuste 75450 - PLease call ASAP about a 3 hour mainframe outage at dc35. Sent at 10:33

From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

jslay 72674-B/L- FYI- American Express center in New York is

shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

From Mike Cordell Sub:6035 hardware upgrade was successful Msg:

alboyle 73790-GROC- ESC Groc DC6074- Auburn IN-site experiencing intermittant slowness issues with touchscreens impacting shipping - support engaged Sent at 12:42

From Sharon Bell Sub:The ISD VP/Director

group will convene at 1:30 in DGTC North Conference Room. Msg:

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently at 17,000 and dropping. Disabled resend until 15:00. Updates to come. -Chris

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently at 15,000. Next update at 1:45 PM. - Chris

From Bekki Boyd Sub:Please call Steve Gardner @ 72199 / re: (not happy) Lack of communication on GENCO ...bb Msg:

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently at 9,000 records. - Chris

mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:16

alboyle 73790-GROC- UPDT-Grocery DC6074-touchscreens still experiencing intermittant slowness-impacting 20 users in shipping-support still actively engaged Sent at 14:17

From Bekki Boyd Sub:Debbie's meeting for tonight has been CANCELLED - she is currently in line waiting to pick up Hunter...bb Msg:

From Steve Pettinger: Kerry, I spoke with John Wild. He is O.K. but has not contacted his wife/family. He is checking on them now via phone/e-mail and will let us know. Thanks, Steve P

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently at 6,600 records. -Chris

From Mike Cordell Sub:6006 hardware upgrade was successful Msg:

alboyle 73790-GROC- UPDT-Grocery DC6074-intermittant slowness continues-appears to be issue with a bad touchscreen unit-suppot working to isolate unit Sent at 15:41

WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

alboyle 73790-RETURN- ESC - RC9194 Macon, GA - site has scanners stuck in working mode-impacting 40 associates in various areas-support engaged Sent at 16:03

alboyle 73790-RETURN- DESC - RC9194 Macon, GA - scanners are now working and verified as of 16:20 Sent at 16:25

From Chris Yarbrough Sub:MQ at 6035 Msg:Count has risen to 12,000. Currently monitoring and verifying no duplicates. Will send

From Chris Yarbrough Sub:IBM Rep Msg:Bau Bui with IBM will review DCC74 code. Will meet with Bau before Divisional meeting tomorrow. -Chris

From Ron Moser Sub:Kerry - We still need to do DC6036's Mainframe Upgrade tomorrow - They are still having slow updates from Unix - Thanks, ron 74639 Msg:

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently < 8,000. -Chris

alboyle 73790-RETURN- UPDT- DC6

074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:27

alboyle 73790-GROC- UPDT- DC6074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:28

alboyle 73790-GROC- UPDT- DC6074 - response on touchscreens has improved - support actively engaged Sent at 17:38

From Chris Yarbrough Sub:MQ at 6035 Msg:Currently < 3,000 records to process. -Chris

From Chris Yarbrough Sub:MQ at 6035 Msg:6035 is completely caught up on MQ transactions. -Chris

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 - system Sent at 18:05

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 Sent at 18:05

mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a meeting prior the Divisional Meeting. Msg:

mrnordi 73806-B/L- MB upd - Currently working on 3 reports for merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Basket

s. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time ch

anged to 11am with cust approval Sent at 20:29

hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sen

t at 20:30

hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10p

m. Working through warehouse vs assembly. Sent at 21:29

hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:32

hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROG

RESS. Sent at 22:34

hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED.

Sent at 23:24

hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:28

jlwindh 75925-321-DCSCHD- 6011 - Brookhaven MS. Scheduled outage has started. Jimmie Sent at 23:54

hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at 01:35

hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36

hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37

jlwindh 75925-321-DIV1- 6024 - informix failed over to ds1 from ds2 box. DBA engaged. No impact. Sent at 01:55