9/11 Pager Messages
2001-09-11
11:37:26
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TAC:#00496685 Pri:1 STEPHANIE SPONSLER (916) 353-6449. Aerojet/Dept: Medical Claims/client calling because Q-care is clocking.Claims Adjudication screen.clocking between screens users a
2001-09-11
11:37:28
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ffected: 18+
2001-09-11
11:49:56
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FYI: MHN New York Office remains open however phone calls have been re routed. waiting confirmation of HealthNet of NorthEast status. IS Help Desk
2001-09-11
11:54:06
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TAC:#00496672 Pri:2 JANET CARACCIOLO (520) 290-7526. Nancy Haverlack and Janet Carracciolo cannot access the network (SPIRIT or NOVELL). Jane Baker is also getting sysem errors. Mary Carpenter calle
2001-09-11
11:54:07
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(2of2) reboot but they are not getting Novell logins and if they do, they can login but it does not appear to connect them (no IP address in NWADMIN). Mary said every one around her is having this pr
2001-09-11
11:55:45
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OUTAGE: Hn Inc FHP1 is experiencing intermittent availability, TAC and S/390 aware and working. NO ETR Heat #496685 IS Help Desk
2001-09-11
12:05:54
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UPDATE: MHN New York Office is CLOSED phone calls remain re routed, still waiting confirmation of HealthNet of NorthEast location. IS Help Desk
2001-09-11
12:19:45
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UPDATE: Hn Inc FHP1 intermittent availability remains, NetEng, NetSoft and S/390 continue working. NO ETR Heat #496685 IS Help Desk
2001-09-11
12:34:02
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FYI: We ask all associates to avoid using the internet today whenever possible. Please use internet for business production purposes only. Thank you, IS Help Desk IS Help Desk
2001-09-11
12:55:05
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TAC:#00496754 Pri:1 VIBHA KHALASI (916) 351-5152. client calling because 40+ users clocking in ABS for over 5 minutes.
2001-09-11
13:07:26
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UPDATE: HNFS - Alaska and Travis sites have been closed to non military person, HealthNet of NorthEast New York and Neptune New Jersey sites have been closed. IS Help Desk
2001-09-11
13:21:33
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FYI: Health Net of California ABS Claims processing was unavaialble due to a file lock from 9:34 am through 9:55 am. Heat #496754 IS Help Desk
2001-09-11
16:53:43
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CLOSED: Hn Inc FHP1 no longer experiencing intermittent availability. Confrimed with clients. Heat #496685 IS Help Desk