9/11 Pager Messages
2001-09-11
07:28:09
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camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;all registers are stuck on W008;working w/site on loopboxes;customer imp:5;d/t10min |Sent at 06:27
2001-09-11
07:39:33
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tbward 73981 DNPOS CALLBACK| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Need assistance. |Sent at 06:38
2001-09-11
07:41:00
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camccor 72444 DNPOS FYI| 3039;JOLIETTE, PQ;all registers are stuck on W008;pos and ibm conf w/site working on loopboxes;customer imp:12;d/t 15min |Sent at 06:40
2001-09-11
07:44:15
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camccor 72444 DNPOS FYI| CORRECTION:3039;JOLIETTE, PQ;SITE NOT OPEN-NO CUSTOMER IMPACT::all registers are stuck on W008;pos and ibm conf w/site working on loopboxes;D/T 15MIN |Sent at 06:43
2001-09-11
07:55:50
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tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Downtime 15 minutes. PSRD assisting. |Sent at 06:55
2001-09-11
08:00:43
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camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;registers are down -reloading -currently on U006;service di
2001-09-11
08:00:44
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spatched on loopboxes-no eta;customer imp:0;d/t30min |Sent at 07:00
2001-09-11
08:08:48
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tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Downtime 30 minutes. PSRD/IBM assisting. Customer Impact minimal. |Sent at 07:08
2001-09-11
08:15:07
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camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;6 out of 16 frontend registers are up;remainder of registers are currently on W008;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR |Sent ...
2001-09-11
08:15:09
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at 07:14
2001-09-11
08:21:07
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tbward 73981 DNPOS DE-ESCAL| 6414 SAM'S GASTONIA, NC All registers are operational. DownTime=40Minutes |Sent at 07:20
2001-09-11
08:32:50
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camccor 72444 DNPOS DE-ESCAL| s#3039;JOLIETTE, PQ;10 out of 16 frontend registers are up-remainder of regs loading-wmsales 2kb;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR17MIN ...
2001-09-11
08:32:52
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|Sent at 07:32
2001-09-11
13:03:35
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tbward 73981 DNPOS CALLBACK| Need callback on Member lookup issue |Sent at 12:02
2001-09-11
19:14:16
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mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM and NE engaged with site. DN=10 mines from time of call, 40 customers waiting. |Sent at 18:13
2001-09-11
19:19:54
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mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM, NE and POS engaged with site. DN=15 mines from time of call, 45 customers waiting. |Sent at 18:19
2001-09-11
19:28:27
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mwhelto 2047271 DNPOS DE-ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are online. UPC-1 Switch failed, bypassed switch. DN=20
2001-09-11
19:28:29
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minutes from time of call. |Sent at 18:28