9/11 Pager Messages

cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not communicating. |Sent at 02:05

From Carl Bettaney Sub:UKHD X Brackmills hanging garment sorter printers were unavailable from 00:27 to 02:40.

Cause TBC. CB. Msg:

cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

From Carl Bettaney Sub:UKHD All CICS regions locked out between 07:50 and 08:20. Support Investigating. Msg:

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS -Production completed and records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:32

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:07

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:02

From Carl Bettaney Sub:UKHD X SPS2 and SAPPS unavailable due to batch overrun ETAs 13:55 and 14:45 respectively. CB. Msg:

alboyle 73790-RETURN- 9193 - site experiencing intermittant network issues - impacting 10 associates - site unable to ship - support engaged Sent at 08:14

alboyle 73790-DIV1- 6024 - TMS sorter down - site shipping in bypass - Rapistan and application support engaged Sent at

08:17

alboyle 73790-DIV1- 6024 - TMS sorter down since 07:50 - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

From Bekki Boyd Sub:For those of you in the office today - PLEASE ATTEND THIS MORNING'S KERRY PAULING STAFF MTG with Steve Pettinger...bb Msg:

From Bekki Boyd Sub:PLEASE make your way to Kerry Pauling's Office now...bb Msg:

From Carl Bettaney Sub:UKHD C SPS2 Available at 13:51. CB Msg:

alboyle 75925-324-RETURN- DESC - RC9193 Indianapolis IN - workstations are now online site working - support working to determine root cause - R#678371 Sent at 09:10

alboyle 75925-324-DIV1- DESC - DC6024 - Both sorters are running - applicaton verified - R#678445 - hardware Sent at 09:19

From Sharon Bell Sub:Per Ken Gish, please report to DGTC North Conference Room now! Msg:

From Bekki Boyd Sub:Please come to Kerry Pauling's

Office ASAP ...Thank you!...Bekki Msg:

From Carl Bettaney Sub:UKHD C SAPPS Available at 14:48.FA Msg:

From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

jslay 72674-B/L- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redun

dant lines to 2 other centers. Sent at 11:20

tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

alboyle 73790-GROC- ESC Groc DC6074- Auburn IN-site experiencing intermittant slowness issues with touchscreens impacting shipping - support engaged Sent at 12:42

From Sharon Bell Sub:The ISD VP/Director group will convene at 1:30 in DGTC North Conference Room. Msg:

Ka

thy Vardamin in Alaska, Suresh Siddada in India, Siva is in India, Jeff Humphrey is in Colorado Springs. (dt)

mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:17

alboyle 73790-GROC- UPDT-Grocery DC6074-touchscreens still experiencing intermittant slowness-impacting 20 users in shipping-support still actively engaged Sent at 14:17

Your mom called, wondering about your brother in law, I told her, I thought everyone was ok. (dt)

From Mahesh Pradhan Sub:I called Mike Disney to let him know anything we can do to help out transportation. Kim Bowen is out she is travelling to St.James MO. Msg:

alboyle 73790-GROC- UPDT-Grocery DC6074-

intermittant slowness continues-appears to be issue with a bad touchscreen unit-suppot working to isolate unit Sent at 15:41

WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

alboyle 73790-RETURN- ESC - RC9194 Macon, GA - site has scanners stuck in working mode-impacting 40 associates in various areas-support engaged Sent at 16:03

alboyle 73790-RETURN- DESC - RC9194 Macon, GA - scanners are now working and verified as of 16:20 Sent at 16:25

I just sent the return email with DC numbers. Anything else? Tim

alboyle 73790-RETURN- UPDT- DC6074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:27

OK, the list of DCs for the Washington DC area are sent.

alboyle 73790-GROC- UPDT- DC6074 - touchscreens still experiencing slowness in shipping - support still actively engaged Sent at 17:28

alboyle 73790-GROC- UPDT- DC6074 - response on touchscreens has improved - support actively engaged Sent at 17:38

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 - system Sent at 18:05

alboyle 73790-GROC- DESC - DC6074 - touchscreen response normal and verified as of 17:00 - R#678573 Sent at 18:05

mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a meeting prior the Divisional Meeting. Msg:

mrnordi 73806-B/L- MB upd - Currently working on 3 reports for merchan

dising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:43

mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Basket

s. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:31

hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10pm. Working through warehouse vs assembly. Sent at 21:30

hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHA

NGE. Sent at 21:31

hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:33

hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:33

hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecas

t by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:34

hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROG

RESS. Sent at 22:35

hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 23:24

hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:29

jlwindh 7592..3..,..S.D.....1..-..........................................................................

hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:37

hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent a

t 01:35

hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Ite

m" Baskets - running final data. Sent at 01:38

jlwindh 75925-321-DIV1- 6024 - informix failed over to ds1 from ds2 box. DBA engaged. No impact. Sent a

t 01:56