9/11 Pager Messages

(9)33:ABS: OTTO 4874380 to level 2 need update or escalation on this tkt. thanks...sonya trimble/smc 800 877 5045 x4667

(10)34:ABS: OTTO 4874380 to level 3 need update or escalation on this tkt. thanks...sonya trimble/smc 800 877 5045 x4667

(11)35:ABS: OTTO 4999728 to level 2 PLEASE CLEAR FOR CLOSURE/CUST HAS ADVISED SERVICE RESTORED/THANKS GLORIA/SMC/8008775045X4535

(12)36:ABS: OTTO 4722761 to level 2 sosc...need telco f/u on tkt 4722761...no update since 14:59cdt yesterday....thanks

(13)37:ABS: OTTO 4965242 to level 2 REQ 2ND LEVEL ESC FOR TECH TO PICK UP TKT AND TO GET STATUS...JPITTS/SMC/4474

(14)38:ABS: OTTO 5003907 to level 2

(15)39:ABS: OTTO 5004010 to level 2

(16)40:ABS: OTTO 4874380 to level 4 req 4th lvl escl att//need

updt//rkennedy smc 4464

(17)41:ABS: OTTO 4835276 to level 2 ESC LEVEL 2 NO TECH PICK UP OR UPDATED STATUS///TRENA EADY SMC 4692

(18)42:ABS: OTTO 4950589 to level 2 prio tkt **** white house ***** freda/smcn 800-726-0201 x2513

(19)43:ABS: OTTO 5004092 to level 2 TKT'S 4+ HOURS OLD AND SEV 2...REQUESTING SOONEST POSSIBLE PICK UP AND EXAMINATION OF THIS TROUBLE BY THE NEXT AVAILABLE TECHNICIAN.....SARA BESHARA/SMC/X4689

(20)44:ABS: OTTO 4827053 to level 2 REQUEST FOR 2ND LEVEL ESCALLATION TO TKT 4827053 DUE TO NO ACTIVE FROM TECH. THANK YOU. ANGIE/SMCX1800 726 0201

(21)45:ABS: OTTO 4809370 to level 3 3RD LVL REQUEST. IKA/BMG/8007865050 OPT.1,2

(22)46:ABS: OTTO 4804882 to level 3 need updates from telco/no updates since 18:51/bballeva/smc