9/11 Pager Messages
2001-09-11
10:01:57
Arch
[0478733]
D
ALPHA
(22)83-VICKI CALLED. PLEASE CALL JULIE ASAP AND MAKE SURE THAT SHE MADE IT INTO WORK AT 212-886-7011.
2001-09-11
10:42:15
Arch
[0478733]
D
ALPHA
(23)84-CALL JUDD AT OFC OR ON CELL
2001-09-11
11:25:07
Arch
[0478733]
D
ALPHA
(24)85-CALL JUDD.
2001-09-11
12:02:07
Arch
[0478733]
D
ALPHA
(25)86-TODD, PLS CALL ME AS SOON AS YOU CAN. I HAVE A QUESTION ON INDIA. -KAREN. 816-854-7362.
2001-09-11
12:16:19
Arch
[0478733]
D
ALPHA
(26)Offered 560, Handled 560, Accessibility 100%, SLA 99.64%, ASA 4, Outbound 213. A
2001-09-11
12:16:21
Arch
[0478733]
D
ALPHA
(27)CCENT. JR
2001-09-11
12:24:05
Arch
[0478733]
D
ALPHA
(28)14-CALLS OFFERED: 1500, CALLS HANDLED: 1491, OUTBOUND CALLS MADE: 419, ACCESSIBILITY: 99.39. ASA:4, SERVICE LEVEL: 86, SPANSISH ASA: 0, RMH THUNDERBAY.
2001-09-11
12:41:00
Arch
[0478733]
D
ALPHA
(29)87-PLEASE CALL VICKI AT 642-8525.
2001-09-11
14:32:44
Arch
[0478733]
D
ALPHA
(30)88-PLEASE CALL LISA KALLMEYER. 913-897-1367.
2001-09-11
16:24:38
Arch
[0478733]
D
ALPHA
(31)89-Operator Message Check: 29 Seconds
2001-09-11
17:54:07
Arch
[0478733]
D
ALPHA
(32)OFFERED 1486 HANDLED 1486 ACC 100% ASA 4 SLA 99.33% OUT 264 ACCENT JLA
2001-09-11
18:29:39
Arch
[0478733]
D
ALPHA
(1)15-CALLS OFFERRED 3994, CALLS HANDLED 3957, OB CALLS MADE 821, ACCESSIBILITY 99.06%, ASA 3 SECONDS, SPANISH ASA 0, SERVICE LEVEL 88%, RMH THUNDER BAY.
2001-09-11
22:49:22
Arch
[0478733]
D
ALPHA
(2)OFFERED 2097 HANDLED 2097 ACC 100% ASA 4 SLA 99.42 OUT 265 ACCENT JLA
2001-09-11
23:24:54
Arch
[0478733]
D
ALPHA
(3)16-CALLS OFFERED 6152. CALLS HANDLED 6070. OB CALLS MADE 0. ACCESSABILITY 98.63. ASA 5 SECONDS. SERVICE LEVEL 83. SPANISH ASA 0. RM
2001-09-11
23:24:56
Arch
[0478733]
D
ALPHA
H THUNDERBAY.