9/11 Pager Messages

SlaRtl-East:DWN: West Allis WI Firstar Express Call Ctr - Customers are unable to retrieve account info from Cleveland Voice Response Unit. Support Investigating NO ETR Tckt# T489243.NEC:262-790-3131

SlaRtl-East:UP: West Allis WI Firstar Express Call Ctr - Custs ability to retrieve acct info from Cleveland VRU has been restored. Support Resolved Issue Outage: 2.5hrs Tckt# T489243.NEC:262-790-3131

BusUnv-East:DWN: All MCI voice long distance an

d toll free service, including support is unavailable due to current National Security issues. NO ETR Tckt# T489537.NEC:262-790-3131

SlaRtl-East:FYI: Leasing Cinci OH Due to a processing issue, statements will be delayed until 12pm CST. Tckt# T489486.NEC:262-790-3131

Tracy Huber FisTec:262-796-7209 DWN: St. Louis, MO. Group lists are not updating via Firstar Address Book. Notes Admin paged. No ETR. TICKET_NUM:000489541 09-11-01 10:35am cst

Martin Logan: ROGERV01, IR# 489566, Pri 3, Travis Norman, 612-973-5172, 1010

S 7th St., Minneapolis, MN., Unable to log into CACS 09-11-01 11:11AM CDT

Martin Logan: ROGERV01, IR# 489566, Pri 2 Travis Norman, 612-973-5172, 1010 S 7th St., Minneapolis, MN., Multiple users, Multiple locations, Unable to log into CACS 09-11-01 11:44AM CDT

SlaWhl-UP: Pricing sheets on the ASAP (Auto Sales & Proposal) website have been corrected. Support Resolved Issue Outag

e: 24hrs Tckt# S1291749.NEC:262-790-3131

Patrick Noonan FisTec:262-796-7071 DWN: Milwaukee, WI: Users are unable to print from Cape. Notes Dev paged. No ETR. TICKET_NUM:000489772 09-11-01 01:57pm cst

John McFadden:

FIS ROGERV01 IR#489790/300 -Elizabeth Hartmann 920-426-7462 -Oshkosh Ops, WI - User was calling in regards to particular account that can't be access in Lease Master. - Acct: 110597-310