9/11 Pager Messages

(30)02:ABS: Dave, Just an FYI Breaking News Page. Two planes have flown into each of the twin world trade center towers. Both buildings are burning from explosions. Art

(31)Art, FYI on breaking news...fire at the pentagon...this may increase our tkt load...Karen/904-2319

(32)03:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CU

RRENTLY NO IMPACT TO

(1)03: THE FACILITY.

(2)04:ABS: Dave, mor

e info, one of the plains was an American 767 from Boston, hijacked. The NY Switch site has been evacuated since they are only 6 blocks away. Art

(3)05:ABS: Dave, More info - Another plain has crashed into the Pentegon DC. Art

(4)06:ABS: One of the plains that crashed into the world trade center was a hijacked American 767 from Boston. Art

(5)07:ABS: FAA has just stopped all airtravel take-off and landing nation wide at this time. Art

(6)08:ABS: Peers, Please have reps start taking SMC North calls, their phone system is out..Need more Reps on Government phones. Thx Renee cc: Managers

(7)09:ABS: SMC Mgmt - SMCN can not make any calls, local or LD. Calls have been routed to SMCS. Appears both centers are being impacted by excessive call volumes overloading the local exchanges. Art

(8)10:ABS: SMC Mgmt - SMCN can not make any calls, local or LD. Calls have been routed to SMCS. Appears both centers are being impacted by excessive call volumes overloading the local exchanges. Art

(10)11:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(11)11: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(13)Art, please call me at desk or cell phne 864-9386..someone said our building may be evacuated??...karen

(14)12:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(15)13:ABS: Art, Bonita advised that the Orig bridge line is still open ans she is holding on it..Chris/CPC/x4404

(18)14:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(19)14:AGON

(20)15:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(23)16:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(24)17:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(25)18:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(27)19:ABS: Miriam, are you available to call me about two circuits to the Pentegon that we need help from your team on. Call me if you can, 703/437-2501 Art

(28)20:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(29)21:ABS: Regina, still don't have the email yet???? Art

(32)22:ABS:

(1)23:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NE

WS HOLDING 306 TKTS

(2)23:.

(3)24:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(4)25:ABS: Art Ray Baker here FBI has 5 t-1's down cont Steve Davis under pressure to speak with management//ray 800-859-8429

(5)Art, finally got ticket for fbi 7.5 entered. overflow for plsc. larry white online with regina. give me a call to much for page.

(6)Art, unable to get any further assistance from IDSC contact. located name of sup and page no response att. status to cust nothing else can be done until a.m. ed