9/11 Pager Messages
2001-09-11
08:54:33
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From wi at 08:55 AM EDT: DTV ATC Busy Error Counts = 23; Hour 8 [CC:mdriscoll rmoline dlamb dtvsup]
2001-09-11
10:24:03
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From KC, DirecTV Supv: VC:388 (Fox NY), we have no signal incoming related to the NY Trade Ctr/Pentagon Air attacks. ETA for restoration unknown.
2001-09-11
10:44:34
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7:33 All FOX Sports down for short period. FOX uses Rainbow which is located in the World Trade Center. Triumph is out of a POP further north at Times Square, but can't get phone lines in or out.
2001-09-11
10:44:36
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and VYVX provided service... FOX Sports Network appears to be rerouting as we speak. Jessica LABC x8015 (sorry no viewer channels, they are in and out) 9/11/01
2001-09-11
11:02:43
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From KC, DirecTV Supv: VC:339 (Fox Sports Net CHI), VC:638-Fox Sports Net Ohio, VC:620=Fox New Eng, VC:621-Madison Sq Garden, VC:634-Fox Sports FLA, VC:624-Fos Sports NY outages from 10:1
2001-09-11
11:02:45
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9-10:32 ET.
2001-09-11
11:02:47
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outage unknown.
2001-09-11
11:58:36
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FYI: All high rise buildings surrounding LAX have been ordered evacuated. This does include the DirecTV sites in El Segundo. Updates to follow as they become available. NCC/b
2001-09-11
11:58:45
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FYI: All high rise buildings surrounding LAX have been ordered evacuated. This does include the DirecTV sites in El Segundo. Updates to follow as they become available. NCC/b
2001-09-11
12:16:47
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Update: The DIRECTV buildings in El Segundo have NOT been ordered evacuated. Updates will follow as more information becomes available. NCC/b
2001-09-11
12:22:30
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Update: The DIRECTV buildings in El Segundo have NOT been ordered evacuated. Updates will follow as more information becomes available. NCC/b
2001-09-11
12:23:50
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ENTERPRISE STAFFING: CVG ATT:96%, ADH:88%; BOISE A
2001-09-11
12:23:52
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TT:96%, ADH:94%. Pending statistics from West. NCC/b
2001-09-11
12:32:32
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ENTERPRISE STAFFING: CVG ATT:96%, ADH:88%; BOISE ATT:96%, ADH:94%. Pending statistics from West. NCC/b
2001-09-11
12:45:32
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"Jensen, Annette|Check your email|for Pre-shift information that needs to go to the agents immediately. Thanks, Annette Jensen DirecTV Procedure Specialist 402-963-1477 W11-COS 211-6551
2001-09-11
14:45:25
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From KC, DirecTV Supv: VC:220, Sports Schedule Billboard now reports ALL MLB Games for today have been cancelled.
2001-09-11
15:16:31
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ENTERPRISE STAFFING: CVG ATT:93%, ADH:91%; BOISE ATT:95%, ADH:93%; WEST ATT:79%, ADH:91%. NCC/b
2001-09-11
15:16:36
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ENTERPRISE STAFFING: CVG ATT:93%, ADH:91%; BOISE ATT:95%, ADH:93%; WEST ATT:79%, ADH:91%. NCC/b
2001-09-11
15:43:25
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From KC, DirecTV Supv: DirecTV has created a slide that will air on our barker channels (VC 100, 200, 500 & 700 - BOCs 1305, 2901 & 2503) through the remainder of today's broadcast day. Slide is a "
"2001-09-11
2001-09-11
17:47:09
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From KC, DirecTV Supv: Incoming signals lost from NY-WPIX/vc908, NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904. Stand by slide airing. ETA for restoration unknown.
2001-09-11
18:13:47
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ENTERPRISE STAFFING: CVG ATT:92%, ADH:90%; BOISE ATT:89%, ADH:93%; WEST ATT:83%, ADH:79%. NCC/b
2001-09-11
18:13:54
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ENTERPRISE STAFFING: CVG ATT:92%, ADH:90%; BOISE ATT:89%, ADH:93%; WEST ATT:83%, ADH:79%. NCC/b
2001-09-11
18:14:52
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From KC, DirecTV Supv: Signals restored for NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904 & Fox-NY/vc388. ***Still out = NY-WPIX/vc908, no eta for restoration ***
2001-09-11
20:13:44
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LABC is on air with WPIX Channel New York WB Viewer Channel 908. Service is restored. 9/11/01
2001-09-11
20:52:01
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FYI: Convergys is assisting West with Technical call volume. NCC/b
2001-09-11
20:52:02
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From CRBC, BOSS Ila Ottinger. WPIX NY CBS VC 908 back on air at 19:58 ET All NY Channel back on air
2001-09-11
20:52:19
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FYI: Convergys is assisting West with Technical call volume. NCC/b
2001-09-11
21:05:16
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From CRBC, BOSS Ila Ottinger .Expecting approx 5 signal loss on WWOR NY UPN VC 907 at 22:00 ET. Provider switching satellites at that time.
2001-09-11
22:46:56
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From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 907. Provider switching satellites at this time and continues to have technical problems. ETA for signal return unknown
2001-09-11
23:25:58
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From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 907. Signal back at 23:04:00 ET total outage 01:03:20 issu
2001-09-11
23:26:00
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e closed.
2001-09-12
00:01:39
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FYI: Convergys is no longer assisting with Technical call volume. NCC/b
2001-09-12
00:01:52
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FYI: Convergys is no longer assisting with Technical call volume. NCC/b