9/11 Pager Messages

From wi at 08:55 AM EDT: DTV ATC Busy Error Counts = 23; Hour 8 [CC:mdriscoll rmoline dlamb dtvsup]

From KC, DirecTV Supv: VC:388 (Fox NY), we have no signal incoming related to the NY Trade Ctr/Pentagon Air attacks. ETA for restoration unknown.

7:33 All FOX Sports down for short period. FOX uses Rainbow which is located in the World Trade Center. Triumph is out of a POP further north at Times Square, but can't get phone lines in or out.

and VYVX provided service... FOX Sports Network appears to be rerouting as we speak. Jessica LABC x8015 (sorry no viewer channels, they are in and out) 9/11/01

From KC, DirecTV Supv: VC:339 (Fox Sports Net CHI), VC:638-Fox Sports Net Ohio, VC:620=Fox New Eng, VC:621-Madison Sq Garden, VC:634-Fox Sports FLA, VC:624-Fos Sports NY outages from 10:1

9-10:32 ET.

outage unknown.

FYI: All high rise buildings surrounding LAX have been ordered evacuated. This does include the DirecTV sites in El Segundo. Updates to follow as they become available. NCC/b

FYI: All high rise buildings surrounding LAX have been ordered evacuated. This does include the DirecTV sites in El Segundo. Updates to follow as they become available. NCC/b

Update: The DIRECTV buildings in El Segundo have NOT been ordered evacuated. Updates will follow as more information becomes available. NCC/b

Update: The DIRECTV buildings in El Segundo have NOT been ordered evacuated. Updates will follow as more information becomes available. NCC/b

ENTERPRISE STAFFING: CVG ATT:96%, ADH:88%; BOISE A

TT:96%, ADH:94%. Pending statistics from West. NCC/b

ENTERPRISE STAFFING: CVG ATT:96%, ADH:88%; BOISE ATT:96%, ADH:94%. Pending statistics from West. NCC/b

"Jensen, Annette|Check your email|for Pre-shift information that needs to go to the agents immediately. Thanks, Annette Jensen DirecTV Procedure Specialist 402-963-1477 W11-COS 211-6551

From KC, DirecTV Supv: VC:220, Sports Schedule Billboard now reports ALL MLB Games for today have been cancelled.

ENTERPRISE STAFFING: CVG ATT:93%, ADH:91%; BOISE ATT:95%, ADH:93%; WEST ATT:79%, ADH:91%. NCC/b

ENTERPRISE STAFFING: CVG ATT:93%, ADH:91%; BOISE ATT:95%, ADH:93%; WEST ATT:79%, ADH:91%. NCC/b

From KC, DirecTV Supv: DirecTV has created a slide that will air on our barker channels (VC 100, 200, 500 & 700 - BOCs 1305, 2901 & 2503) through the remainder of today's broadcast day. Slide is a " "2001-09-11

From KC, DirecTV Supv: Incoming signals lost from NY-WPIX/vc908, NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904. Stand by slide airing. ETA for restoration unknown.

ENTERPRISE STAFFING: CVG ATT:92%, ADH:90%; BOISE ATT:89%, ADH:93%; WEST ATT:83%, ADH:79%. NCC/b

ENTERPRISE STAFFING: CVG ATT:92%, ADH:90%; BOISE ATT:89%, ADH:93%; WEST ATT:83%, ADH:79%. NCC/b

From KC, DirecTV Supv: Signals restored for NY-CBS/vc380, 903 & NY-WWOR/vc907 & NY-WABC/vc386, 906 & NY-NBC/vc382, 904 & Fox-NY/vc388. ***Still out = NY-WPIX/vc908, no eta for restoration ***

LABC is on air with WPIX Channel New York WB Viewer Channel 908. Service is restored. 9/11/01

FYI: Convergys is assisting West with Technical call volume. NCC/b

From CRBC, BOSS Ila Ottinger. WPIX NY CBS VC 908 back on air at 19:58 ET All NY Channel back on air

FYI: Convergys is assisting West with Technical call volume. NCC/b

From CRBC, BOSS Ila Ottinger .Expecting approx 5 signal loss on WWOR NY UPN VC 907 at 22:00 ET. Provider switching satellites at that time.

From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 907. Provider switching satellites at this time and continues to have technical problems. ETA for signal return unknown

From CRBC, BOSS Ila Ottinger . At 22:00:40 ET signal loss on WWOR NY UPN VC 907. Signal back at 23:04:00 ET total outage 01:03:20 issu

e closed.

FYI: Convergys is no longer assisting with Technical call volume. NCC/b

FYI: Convergys is no longer assisting with Technical call volume. NCC/b