9/11 Pager Messages

Frm: Operations, Newton (Cahners) Sub: Initial Escalation Txt: Newton Building has lost power. Computer room has lost AC and is shutting down the unix and nt boxes.

Frm: Operations, Newton (Cahners) Sub: Newton Power Failure Txt: No ETR,

Frm: Operations, Newton (Cahners) Sub: Newton power back up - Txt: UNIX (CCIS & Peoplesoft) servers were brought down, waiting for callback

from power co. before reboot

Frm: Bentley, Mark A (Cahners) Sub: Escalation Begins Txt: Newton. MagicTSD down. ETR 30 Minutes

Frm: Operations, Newton (Cahners) Sub: Newton Update Txt: UNIX servers and Magic TSD being brought back up - ETR 30 minutes

Frm: Support Center, Newton (Cahners) Sub: Escalation Ends Txt: Newton. MagicTSD Back Online

Frm: Operations, Newton (Cahn

Frm: Operations, Newton (Cahners) Sub: Initial Escalation Txt: Please have all users log off of peoplesoft and CCISS. Newton has lost building power

Frm: Operations, Newton (Cahners) Sub: Escalation Update Txt: NSTAR is working on fixing a phased wire that is down. Peoplesoft, CCIS and Mediabank are down. No ETR

Frm: Operations, Newton (Cahners) Sub: Escalation Update Txt: CCIS and Peoplesoft are on they way back up. ETR 30 min. Mediabank is up

Frm: Lyons, Robert (Cahners-NYC) Sub: Txt: New York Rector St office server BINNYCFAP011 being shutdown until further notice.

Frm: Operations, Newton (Cahners) Sub: Escalation Closed

Txt: CCIS and Peoplesoft are up and running