9/11 Pager Messages

11:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURREN

TLY NO IMPACT TO

11: THE FACILITY.

12:ABS: Peers, Please have reps start taking SMC North calls, their phone system is out..Need more Reps on Government phones. Thx Renee cc: Managers

13:ABS: All, SMC-South is now taking SMC-North's calls until further notice. Please ensure we have the phones manned until notification advising North is taking calls again. We are exp problems calling out in the South due to capacity. Please

13:have reps continue t o try calls until connection is made. Bonita x4453

14:ABS: Peers, we need to have a team of reps that will works the norths tickets. All workable tickets should be placed in territory F^ and those are the tickets we should focus on managing here in the south until further notice. If you have

14:any questions please call me. Bonita x4453

15:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

15: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

16:ABS: Tkt:4562236, Sev:2, TIQ:59min, Queue:PLTQ, Cust Name: BANKERS TRUST - NEW Y

ORK,

17:ABS: Tkt:4825661, Sev:2, TIQ:57min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC

18:ABS: Tkt:4849840, Sev:2, TIQ:59min, Queue:PLTQ, Cust Name: CREDIT LYONNAIS-WALL ST

19:ABS: Tkt:4905964, Sev:2, TIQ:58min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC

20:ABS: Tkt:5003759, Sev:2, TIQ:3min, Queue:EVN6, Cust Name: GAP

21:ABS: Tkt:5003764, Sev:2, TIQ:58min, Queue:PLTQ, Cust Name: COMPUTER RESEARCH

22:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY

BEFORE ROUTING TO (EVN6).

23:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND T

HE PENT

23:AGON

24:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

25:ABS: Tkt:5003460, Sev:2, TIQ:50min, Queue:PLTQ, Cust Name: GERBER CHILDRENSWEAR, INC

26:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

27:ABS: EMMC/National Preparedness Responce Team Update: Due t

o terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

28:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

29:ABS: Peers, North has there calls back. Please have the reps logg out. Thanks, Bonita x4453

30:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

31:ABS:

32:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TK

T# 2041241. NEWS HOLDING 306 TKTS

32:.

33:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED

THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302