9/11 Pager Messages

(24)Closing Page 1 of 2. ION Network Outage. KSCYKSNAHX1 DSLAM LIM 12. Kansas City MSA. Atlanta NOC called stating that they had a SEV 1 tkt on 12x5, discovered all cust on LIM 12 down,TRS tkt 50002247.

(25)Page 2 of 2. Ports 12 and 13 retored at 01:17. Dur: 3 hrs 16 mins. Fix: Bounced LIM card. Port 5 restored at 05:34 am cdt. Dur: 7 hrs 33 mins. Fix: Tighten Loss Connector on telacord. TEAMS 2041178. cjs

(26)04:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

(27)04: THE FACILITY.

(28)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237

(29)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237

(30)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237

(31)05:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 6

0 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(32)05: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(1)NCC Opening: 9/11 8:00 AM CDT New York, NY 60 Hudson Switch Complex has evacuated because of possible terrorists act on the New York trade center. TEAMS tkt# 2041237

(2)06:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, P

LEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(3)NCC Up 9/11 The following sites have been evacuated

due to Terrorist attacks on New York, NY and Washington, DC . New York, NY 60 Hudson ; Seattle, WA, switch sites and Pittsburgh, PA POP site pw

(4)07:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(5)07:AGON

(6)NCC up 9/11 The following POP sites have been evacuated Columbus, OH Cleveland, OH, Las Vegas, NV and the Washington, DC switch site is evacuated except for 2 people NCC tkt# 2041237 pw

(7)08:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(8)09:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(9)10:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(10)11:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(11)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=228 BC=3,960,087 NCC tkt# 2041237 pw

(12)12:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(13)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=268 BC=4,085,125

NCC tkt# 2041237 dlh

(14)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=273 BC=4,110,394 NCC tkt# 2041237 dlh

(15)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=273 BC=4,110,394 Code Blocked count12,588,332. NCC tkt# 2041237 dlh

(16)NCC Update 9/11 New York, NY 60 Hudson switch site supervisor is doing a walk through att. DS3 outage count in NY is 25 DS3s down. SMC=297 BC=4,129,986 Code Blocked count=29,414,571. NCC tkt# 2041237 dlh

(17)13:ABS:

(18)14:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(19)14:.

(20)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC. is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=308 BC=4,150,161 Code Blocked count=38,598,592. NCC tkt# 2041237 dlh

(21)NCC Opening: 9/11 New York, NY Offnet Outage: Verizon Central Office is o

n fire affecting 16 DS3s att. More info to follow. TCC tkt#2041302 NCC tkt#2041241 dlh

(22)NCC Update: 9/11 New York, NY Verizon Outage now affecting 18 DS3s. Under investigation by Verizon att. More info to follow. TCC tkt#2041302 NCC tkt#2041241 dlh

(23)15:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(24)ION Kansas City 911 service impairment. KC area code 913 being routed to overflow. bridge established 816-650-0799 PIN 5347200. TRANS paged an

d KCNOC working. TEAMS 2041314. Marty PMC

(25)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=402 BC=4,204,605 Code Blocked count=39,913,760. NCC tkt# 2041237 dlh

(26)NCC Update: 9/11 New York, NY Verizon Outage affecting 48 DS3s. West St. Central Office is on fire. Verizon working on solutions att. . TCC tkt#2041302 NCC tkt#2041237 dlh

(27)ION Kansas City 911 CORRECTION: Impairment seems to be isolated to original Alpha customers, NOT entire network. TEAMS 2041314. Marty PMC

(29)16:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(30)17:ABS: