9/11 Pager Messages

(25)06:ABS: Tkt:5002798, Sev:1, Opened, Sname:BNK, CIS Id:195942813, Contact:JOSEPH GANDIA/NOC @ 2122507800 Note:HOST IN NYC BOUNCING\PWR VRFD\RECOVER ON OWN\NO PATTERN\DLCI 35\RED ALARMS ON ROUTER\NO CHANGES\OK TO TEST\ROTI PSN2 SHOWS UP,

(26)06: CKT ID SHOWS NO ALARMS\NO EXT DEMARC\MFH/SMC/4598

(27)07:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO IMPACT TO

(28)07: THE FACILITY.

(29)08:ABS: Tkt:4562236, Sev:2, Opened, Sname:BNK, CIS Id:180058723, Contact:BT HELP DESK @ 2122507800 Note:PSN2 Element Down: EM NYCMNYZRBBC LP 9 DS1 2 Nexus Ticket - FRUNI 9200, possibly others. Check for rltd tkts.

(30)09:ABS: Tkt:4700913, Sev:2, Opened, Sname:BNK, CIS Id:178686963, Contact:BT HELP DESK @ 2122507800 Note:PSN2 Element Down: EM NYCMNYZRBBA LP 7 DS1 4 Nexus Ticket - FRUNI 7400, possibly others. Check for rltd tkts.

(31)10:ABS: Tkt:4952054, Sev:2, Opened, Sname:BNK, CIS Id:196566256, Contact:BT HELP DESK @ 2122507800 Note:PSN2 Ele

ment Down: EM NYCMNYZRBBA LP 7 DS1 5 Nexus Ticket - FRUNI 7500, possibly others. Check for rltd tkts.

(32)11:ABS: Tkt:5003837, Sev:2, Opened, Sname:BNK, CIS Id:101499488, Contact:HELPDESK ANYONE @ 2122507800 Note:FMS: 5972025 Switch: 704 Trkgrp: 260 Dtc 040 Span 15 Carrier Down.Con tact: Helpdesk anyone Number: 212-250-7800

(1)12:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SW

ITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(2)12: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(3)03-CALL MARY ON HER CELL AT 410-499-2825.

(4)13:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEASE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6

).

(5)14:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND THE PENT

(6)14:AGON

(7)15:ABS: Tkt:4823472, Sev:2, Opened, Sname:BNK, CIS Id:101388338, Contact:HELPDESK ANYONE @ 2122507800 Note:FMS: 5849070 Switch: 705 Trkgrp: 816 Dtc 015 Span 18 Carrier Down.Con tact: Helpdesk anyone Number: 212-250-7800

(8)16:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(9)17:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(10)18:ABS: EMMC/National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are

down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(11)04-PLEASE CONTACT THORA LIQUORISH AT SPRINT SERVICE MANAGEMENT CENTER, 877-282-9809, RE CUSTOMER DEUTHCHE FINANCIAL OF NEW YORK.

(12)19:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(13)20:ABS: Tkt:4756785, Sev:2, Opened, Sname:BNK, PL#:254914001, Contact:RON FINNIKIN/CUST @ 6158353126 Note:CUST LINE IS DOWN; PWR VRFD; LOSS OF CARRIER ALARM; NO CHGS; NO DIAL B ACK-UP; YES X-DE

MARC; OK TO TEST; NO ALARMS IN ROTI.......KARIM/SM

(14)20:C/45

(15)21:ABS: Tkt:4881376, Sev:2, Opened, Sname:BNK, CIS Id:100225478, Contact:HELPDESK ANYONE @ 2122507800 Note:FMS: 5707140 Switch: 705 Trkgrp: 3687 Dtc 007 Span 15 Carrier Down.Co ntact: Helpdesk anyone Number: 212-250-7800

(16)22:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(17)05-PLEASE CALL SABISTIAN CACCIATORE WITH CON ED AT 212-460-4497 OR 212-460-4432 ASAP, EMERGENCY, 911.

(18)06-PLEASE CALL ERIC TAUTEL AT DEUTSCHE BANK. 212-469-7923.

(19)RUTH, JOSEPH LEE/DEUTSCH BANK NEEDS NETWRK ADDR. FOR X.25 SVC IN JERSEY CITY, NJ THAT IS DWN TO OPEN TRBL TKT. CUST REQ YOU CALL HIM @ 212-469-8360//DEBY RAINWATER/SMC/8009498656

(21)08-PLEASE CALL SEBASTIAN AT 212-460-4432.

(22)TEST PAGE 3892408

(23)09-Operator Message Check: 43 Seconds

(24)23:ABS:

(25)24:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LO

CAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. NEWS HOLDING 306 TKTS

(26)24:.

(27)25:ABS: Tkt:4998588, Sev:2, Opened, Sname:BNK, PL#:250959001, Contact:JOSEPH/NE1@ HELPDESK @ 2124698360 Note:CKT DWN TO JERSEY CITY/PWR NOT VRFD/NO ALRMS/OK TO TEST INTRUSIVE/ NO CH

NGS/XDMRC UKN/C NOTES FOR ROTI STATUS/SMC 2665

(28)26:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(29)10-PLEASE CALL SEBASTIAN AT 212-460-4432.

(30)27:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(31)27:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(32)28:ABS: