9/11 Pager Messages
2001-09-11
14:31:14
Arch
[0877857]
A
ALPHA
|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169
2001-09-11
15:11:06
Arch
[0877857]
A
ALPHA
|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT
2001-09-11
15:11:08
Arch
[0877857]
A
ALPHA
Ops 408.527.0007 |205
2001-09-11
15:41:53
Arch
[0877857]
A
ALPHA
|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning too
2001-09-11
15:41:55
Arch
[0877857]
A
ALPHA
l to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220
2001-09-11
17:12:54
Arch
[0877857]
A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208
2001-09-11
18:47:37
Arch
[0877857]
A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220
2001-09-11
20:20:01
Arch
[0877857]
A
ALPHA
|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting application - in EMEA. Support investigating. OUTAGE START:
2001-09-11
20:20:03
Arch
[0877857]
A
ALPHA
11 Sep 17:09 PT NO ETU. Ops 408-527-0007 |230
2001-09-11
21:35:04
Arch
[0877857]
A
ALPHA
|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA's customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229
2001-09-11
22:19:36
Arch
[0877857]
A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
23:33:18
Arch
[0877857]
A
ALPHA
|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218