9/11 Pager Messages
2001-09-11
13:39:29
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Incid
2001-09-11
13:39:31
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ent Command Team Update. Nat. Incident Management team has met. Convergys is taking all possible steps necessary to protect safety of employees. Business is proceding normally at call centers
2001-09-11
13:39:33
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Convergys wide. Updates will be sent out as necessary. Cacey Bowen ...Gavin
2001-09-11
15:16:53
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Please join a conference call at 3:30 PM EDT. Use PIN# 782854. Thanks Steve
2001-09-11
16:29:38
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Citibank- The Tampa Command Center is experiencing connectivity issues with CMS. Migdalia from Tampa stated that they are losing connection instantaneously. Ticket #249053 has been opened with the
2001-09-11
16:29:43
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Help Desk for a Convergys Telecom Tech to resolve the problem. Questions, call the Murray NCC @ 801-736-3505. Thanks, Al
2001-09-11
17:08:58
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CITIBANK: Issue regarding Tampa Command Center's CMS access has been escalated to the CMS Group. Telecom responded to initial page, and believe the problem to be located outside of Murray. If there
2001-09-11
17:09:00
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are any questions, please contact the Murray NCC @ 801-736-3505 ...Gavin
2001-09-11
18:42:09
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Citibank HD: Connectivity problems that the Citibank Client had been experiencing has not happened again. Data Networks and Murray Telecom could not find any problem on their end. If issue repeats
2001-09-11
18:42:11
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itself, Citibank will open an internal ticket and then one with us. Neils /CCO