9/11 Pager Messages
2001-09-11
11:46:19
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|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national and international circuits. Voiceservices investigating. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |202
2001-09-11
11:48:00
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sfurtch|
2001-09-11
11:48:02
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I suggest we cancel our 10am. The focus here is all on today's events and our resources may be needed (we may shut down RTP). Sheila 66830
2001-09-11
12:18:58
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jlira|can you call john lira at 70007 to
2001-09-11
12:19:00
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discuss rollover scenario for OCC. thx.
2001-09-11
13:27:00
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|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices con
2001-09-11
13:27:01
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tinuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |205
2001-09-11
14:23:23
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|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues with Code Red filters. OUTAGE START: 11 Sep -1/2
2001-09-11
14:23:54
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11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:31:35
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next update at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233
2001-09-11
14:40:03
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
15:16:31
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|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LA
2001-09-11
15:16:33
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N support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |224
2001-09-11
15:34:34
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|VOICE-P1 CLOSE PENDING #4244
2001-09-11
15:34:36
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564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:45:02
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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:57:57
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2
2001-09-11
15:58:17
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527.0007 |242
2001-09-11
15:58:19
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-2/2
2001-09-11
16:02:57
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||registers in cafe down...what a day!|38
2001-09-11
16:16:53
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|VOICE-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:16:55
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13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
18:41:50
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
18:42:14
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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2
2001-09-11
23:19:15
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jzimmer|Janet, pls call Ops 408 527 0007 re: Tom Brow on line, need help | Jeff/Ops