9/11 Pager Messages
2001-09-11
14:30:48
Arch
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ALPHA
|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169
2001-09-11
15:10:48
Arch
[0904130]
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ALPHA
|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 1
2001-09-11
15:10:55
Arch
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A
ALPHA
1 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205
2001-09-11
15:21:44
Arch
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ALPHA
acrooker|tim - let's reschedule our 1/1 for Wednesday. Want to review operations as well as communication that you have had with theater
2001-09-11
15:21:46
Arch
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A
ALPHA
managers on the GSD issue. - Thanks Ash
2001-09-11
15:30:47
Arch
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ALPHA
pburleig|I am leaving office, but within 1 hour will be fully available via pager, e-mail, or phon
2001-09-11
15:30:49
Arch
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ALPHA
e mail. thx. Pat
2001-09-11
15:41:34
Arch
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ALPHA
|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220
2001-09-11
17:12:28
Arch
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A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208
2001-09-11
18:47:14
Arch
[0904130]
A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220
2001-09-11
18:55:22
Arch
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ALPHA
dstolt|sjc-i2prod is down, corrupt OS. I have Devin in the sj-12 datacenter helping HSHU work with compaq to restore services.P1
2001-09-11
20:19:51
Arch
[0904130]
A
ALPHA
|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting application - in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-00
2001-09-11
20:19:53
Arch
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ALPHA
07 |230
2001-09-11
21:34:30
Arch
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A
ALPHA
|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA's customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229
2001-09-11
22:18:45
Arch
[0904130]
A
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
23:32:45
Arch
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ALPHA
|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218
2001-09-11
23:39:56
Arch
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ALPHA
dstolt|App I2Prod is backup and running!