9/11 Pager Messages

cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not communicating. |Sent at 02:05

cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent

down change record 536677 that uses this missing file.Causing bogus ...

communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

jabridg 74648-- FYI: CC 537242, updating logging on stores switches at 323-333 is finished, was successful had no issues Sent at 02:25

tfkelly 47240-- We have no impacting minutes. Sent at 03:13

tfkelly 47240-- We have no impacting minutes. Sent at 04:12

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS -Production completed and records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:32

tfkelly 47240-- We have no impacting minutes. Sent at 05:00

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:07

tlirons 277-2160 DNGAS ESCAL| Club 8228 going thru remodel. Fiber for gas station got cut. Wachter dispatched. Eta of 3 hours. Club opens in an hour and a half. |Sent at 05:30

jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:02

From Guillermo Garcia Quintero Sub:cc 535184 change WAN IP address for Sam's 6546 Brazil Msg:Memo Garcia ext. 73296 cc successfully applied confirmed with in country contacts.

tfkelly 47240-- 45 minutes impacting. Site 1808 is due to a radio tower down. ETA in 45mins. Sent at 06:41

From Reminder: Reminder - Subject: Check the PN106 reports for store issues Location: my office Start Time: 7:00:00 AM

tfkelly 47240-- 105 minutes impacting. Site 1808 is due to a radio tower down. The LEC is due on site. Sent at 07:05

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN the eeco system keeps loosing power looks like the power integrity down time 5.5 hours very high cust. imp |Sent at 07:28

From Martin Jackson Sub:CC 535739 mknamed/mkbootptab update successful -- DUS installed overnight to 1000 stores,

spot checked by mhj. Msg:

tlirons 277-2160 DNGAS ESCAL| Club 8228 going thru remodel. Fiber for g

as station got cut. Wachter dispatched. Eta for 8:30 CST. Club opened at 7:00am CST. |Sent at 08:00

From Guillermo Garcia Quintero Sub:Remedy #

10001635 Msg:Issue with network fixed for gk01; ticket sent back to ACSM due to "stopped at action cancelled...message" "2001-09-11

tfkelly 47240-- 165 minutes impacting. Site 1808 is due to a radio tower down. The LEC is due on site. Sent at 08:10

From Wade Espenschied Sub:CC#533591 Msg:Upgrade the IPAM Nameservices Web Interface - Successful Wade Espenschied 7-3658

From Wade Espenschied Sub:CC#535474 Msg:Change passwords and user IDs on External Name Servers (NS1, NS2, NS3) - Successful Wade Espenschied 7-3658

alboyle 73790-DIV1- 6024 - TMS sorter down - site shipping

in bypass - Rapistan and application support engaged Sent at 08:17

alboyle 73790-DIV1- 6024 - TMS sorter down since 07:50 - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN got power issue fixed auto gas is tring to get the pc back up down time 6 hours 15 min |Sent at 08:18

camccor 72444 DNGAS DE-ESCAL| s#8228;WINSTON-SALEM, NC;gas station up;fiber cut repaired;down time:2hours |Sent at 08:3

7

From Reminder: Reminder - Subject: Updated: Potential System Exposures Location: DGTC 204 Start Time: 9:00:00 AM

hamalon 47562-- NE Store: Need assistance with Club front 7707. Please call. Harley Sent at 08:53

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN shiping a new gas pc no eta at this time will page with eta when i get it down time 7 hours |Sent at 08:54

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN eta is 20:00CST for the new gas pc to be onsite |Sent at 09:03

jedoyle 72439 FSNE-ST-PRI CALLBACK| Need someone from NE to call me on a down store..have HP waiting to conference in, thanks |Sent at 09:06

jedoyle 72439 FSNE-ST-PRI CALLBACK| Need member of NE to call me concerning a down site, thanks |Sent at 09:10

From root@IPAM.wal-mart.com Sub:The serial n

umber for s99628.wal-mart.com. is lower on the master than on nts002.s99628.wal-mart.com. Tue Sep 11 09:12:35 CDT 2001 Msg:

alboyle 75925-324-DIV1- DESC - DC6024 - Both sorters are running - applicaton verified - R#678445 - hardware Sent at 09:19

jedoyle 72439 FSNE-ST-PRI FYI| Need member of NE to lok at crit ticket or site 874 please, slow system. Thanks |Sent at 09:22

From Reminder: Reminder - Subject: TekSystems - Brad Cunningham and his boss update on things for next year Location: Don's office Start Time: 10:00:00 AM

From Jerald Puckett Sub:ext 74868. Remedy Ticket 10024762 Replaced Failed A router at Associate store (4125). Router was replaced yesterday and failed last night. Msg:

hcharri 47235-- NE STORE GCS needs assistance on store 2633. Sent at 10:08

camccor 72444 FSNE-ST-PRI CALLBACK| s#806;LAS CRUCES, NM;ETHERNET:registers going off, bkp, log over and over;swi

tches pingable;need help |Sent at 10:28

From Jake Bridges Sub:INC# 9943879, gift kiosks wasn't pinging remotely, had to remove 2 ip routes from core1-1 and core2-2...Jabridg ext.74648 Msg:

From Daniel Gano Sub:Store 807 Register Problems: Register 7 was logging errors, it was powered off and everything cleared up. Service has been sent. Msg:Daniel Gano-73991-ISDRemedy1 10027869

From root@IPAM.wal-mart.com Sub:The serial number for s0602

7.wal-mart.com. is lower on the master than on nts002.s06027.wal-mart.com. Tue Sep 11 10:52:40 CDT 2001 Msg:

hamalon 47562-- NE Store: Club front 7707 is calling back in. Need assistance with this site. Unable to get it up on DBU. Sent at 11:07

jslay 72674-B/L- FYI- American Express center in New Yo

rk is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

From Carlos Reyes Sub:remedy # 10006979 st#3078 dbu fail

, called the store and modem did not have power, power was restore to modem and dial back up is working. Carlos Reyes. 7335 Msg:

From Carlos Reyes Sub:remedy # 10006979 st#3078 dbu fail, called the store and modem did not have power, power was restore to modem and dial back up is working. Carlos Reyes. 7335 Msg:

jslay 72674-- NE Store, Please call concering Sam's clubs unable to processes membership. Thanks Scott Sent

at 11:54

tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

hcharri 47235-- NE STORE NCR needs assistance on store 531 Sent at 12:33

jpviato 72674-- NE STORE - please call - have tech onsite at 1328 - Files for Gift Kiosk are not there...needing assistance Sent at 13:59

mhzarag 75982-B/L- FYI - Effective immediately, Apps

& Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:16

tlmitch 73340-- NE STore: please call needing assistance w store 261 having bootp issues. .9 and .10 please call 73340 Sent at 14:16

From Bryan Man

n Sub:CC #537530 Msg:CC #537530 to stage Names updates for September new store is complete with no issues. Updates will take place at the 2:00 AM cycle of names.

From Bryan Mann Sub:CC #537530 Msg:CC #537530 to stage Names updates for September new store is complete with no issues. Updates will take place at the 2:00 AM cycle of names.

From Sharon Bell Sub:Supervisory Management report to DGTC North Conference Room at 2:30 Msg:

jpviato 72674-- NE STORE - please call Chad/ACSM at 74921 - S#462 - Needing assistance with the Gift Registry. GCS tech is full Sent at 14:27

bfzank 47241-- As of 15;00 165 impacting minutes. No site down hard at this time. Sent at 15:01

tnchamb 71690 DNGAS ESCAL| club 8228 is out of gas...tank 1 has 75 gal...tank 2 has 75.85 gal...tank 3 has 53.63 gals...need shipment ASAP...can call club at 336-765-3590... |Sent at 15

:11

From David Flanagin Sub:Don You need to make it to work tomorrow Dave F Msg:

From Reminder: Reminder - Subject: Potential System Exposures Location: DGTC 102 Start Time: 4:00:00 PM

From Reminder: Reminder - Subject: Daily update meeting Location: Office next to Dave's Start Time: 4:00:00 PM

WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

bfzank 47241-- As of 16:00 165 impacti

ng minutes. No site down hard at this time. Sent at 16:05

From root@IPAM.wal-mart.com Sub:Store DNS Add/Del/Fail Msg:17/0/0

From Wes Lyles Sub:FYI - There will be a large number of changes to wal-mart.com today due to store additions. 17 stores = 140 changes Msg:

mwhelto 2047271 DNGAS ESCAL| Store 8296, 12 of 12 Pumps Unavailable, David from Autogas online. Cycling authorizer. DN= 10 minutes, 33 customers waiting. |Sent at 16:27

mwhelto 2047271 DNGAS DE-ESCAL| Store 8296, 12 of 12 Pumps Unavailable, DN=13 minutes. |Sent at 16:29

From Reminder: Reminder - Subject: Go through team e-mail Location: my office Start Time: 5:00:00 P

M

From root@IPAM.wal-mart.com Sub:DNS Adds/Dels: 140/2 Msg:

bfzank 4724

1-- As of 17:00 Zero impacting minutes. Sent at 17:03

mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

mrnordi 73806-B/L- MB upd - Currently working on 3 reports for merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*-Checking breaker panels now with flashlights and walkies. DN=10 minutes, 28 customers ...

waiting. |Sent at 20:23

hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS P

OWER*-Checking breaker panels now with flashlights and walkies. DN=15 minutes, 32 customers ...

waiting. |Sent at 20:27

hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:30

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*All breaker panels check good. Still no power: Rich from Sam's gas has had store call an ...

electrician, ETA 8:50 P.M.CDT: DN=25 minutes, 30+ customers waiting. |Sent at 20:41

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite checking power feed into the Kiosk from Club. Store is closed. DN=60 ...

minutes. |Sent at 21:11

hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK f

or 10pm. Working through warehouse vs assembly. Sent at 21:29

hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:32

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite found Transformer to Kiosk damaged. Local tility notified and will ...

have a CE onsite tonight to replace transformer. |Sent at 21:34

hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROGRESS. Sent at 22:35

slallen 47239-- Availability update - No impacting minutes at this time Sent at 23:12

hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED.

Sent at 23:24

hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft repor

t COMPLETE. Sent at 23:29

slallen 47239-- Availability update - No impacting minutes for Tuesday Sent at 00:22

hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

tfkelly 47240-- We have no impacting minutes. Sent at 01:00

hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at 01:35

hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36

hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37

jlwindh 75925-321-DIV1- 6024 - informix failed over to ds1 from ds2 box. DBA engaged. No impact. Sent at 01:55