9/11 Pager Messages
2001-09-11
11:46:39
Arch
[0923967]
D
ALPHA
|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national and international circuits. Voiceservices investigating.
2001-09-11
11:46:41
Arch
[0923967]
D
ALPHA
OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |202
2001-09-11
13:27:03
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU
2001-09-11
13:27:05
Arch
[0923967]
D
ALPHA
. Ops 4085270007 |205
2001-09-11
14:24:07
Arch
[0923967]
D
ALPHA
|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues w
2001-09-11
14:24:08
Arch
[0923967]
D
ALPHA
ith Code Red filters. OUTAGE START: 11 Sep -1/2
2001-09-11
14:24:10
Arch
[0923967]
D
ALPHA
11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:32:07
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next upd
2001-09-11
14:32:08
Arch
[0923967]
D
ALPHA
ate at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233
2001-09-11
14:40:25
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and
2001-09-11
14:40:27
Arch
[0923967]
D
ALPHA
IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
15:17:14
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007
2001-09-11
15:17:16
Arch
[0923967]
D
ALPHA
|224
2001-09-11
15:35:30
Arch
[0923967]
D
ALPHA
|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:45:32
Arch
[0923967]
D
ALPHA
|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:58:36
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO E
2001-09-11
15:58:38
Arch
[0923967]
D
ALPHA
TU. Ops 408. -1/2
2001-09-11
15:58:40
Arch
[0923967]
D
ALPHA
527.0007 |242 -2/2
2001-09-11
16:17:17
Arch
[0923967]
D
ALPHA
|VOICE-P1 C
2001-09-11
16:17:19
Arch
[0923967]
D
ALPHA
LOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:17:40
Arch
[0923967]
D
ALPHA
13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
18:42:39
Arch
[0923967]
D
ALPHA
|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
18:42:41
Arch
[0923967]
D
ALPHA
OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2