9/11 Pager Messages

(24)cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not

communicating. |Sent at 02:05

(25)cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

(26)communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

(27)From E-FLASH Sub:FLASH SALES Msg:DIV_A 12.2%,11.3%,7.5%,7.8% DIV_B 9.2%,5.7%,7.7%,7.8% DIV_D 13.8%,10.8%,7.3%, 7.6% DIV_E 13.1%,10.3%,7.5%,7.8% DIV_T 10.8%,8.1%,7.7%,7.9% DIV_U ...

(28)9.8%,5.9%,7.6% ,7.6% AT 02:39

(29)From E-FLASH Sub:FLASH SALES Msg:WM_GM 10.2%,7.3% WM_SPEC 10.3%,8.1% WM_TOT_BOX 10.2%,7.4%,7.6%,7.7% SC_GM 11.3%, 7.6% SC_FOOD 15.2%,12.5% SC_SPEC 11.1%,8.9% SC_TOT_BOX ...

(30)12.6%,9.6%,7.6%,7.8% NM_TOT_BOX 21.1%,15.8%,6.7%,6.8% WM/SC_TOT_BOX 11.3%,8.5%,7.6%,7.7% $301,527,607 $1,157,891,507 SAMS_TOT_BOX 8.4%,7.2%,3.7%,3.7% AT 02:39

(31)camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;all registers are stuck on W008;working w/s

ite on loopboxes;customer imp:5;d/t10min |Sent at 06:27

(32)tbward 73981 DNPOS CALLBACK| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Need assistance. |Sent at 06:38

(1)camccor 72444 DNPOS FYI| 3039;JOLIETTE, PQ;all registers are stuck on W008;po

s and ibm conf w/site working on loopboxes;customer imp:12;d/t 15min |Sent at 06:40

(2)camccor 72444 DNPOS FYI| CORRECTION:3039;JOLIETTE, PQ;SITE NOT OPEN-NO CUSTOMER IMPACT::all registers are stuck on W008;pos and ibm conf w/site working on loopboxes;D/T 15MIN |Sent at 06:43

(3)From Reminder: Reminder - Subject: Colorado Trip Location: Start Time: 7:00:00 AM

(4)tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All regis

ters are OFF. Store going through remodel. Downtime 15 minutes. PSRD assisting. |Sent at 06:55

(5)camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;registers are down -reloading -currently on U006;service dispatched on loopboxes-no eta;customer imp:0;d/t30min |Sent at 07:00

(6)tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Downtime 30 minutes. PSRD/IBM assisting. Customer Impact minimal. |Sent at 07:08

(7)From Jared Bowen Sub:KT/CM - Auto reset/rpts to Genicom upd. Turned on in additional 600 sites this AM - 1,042 total. Watching closely! 73467

(8)camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;6 out of 16 frontend registers are up;remainder of registers are currently on W008;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR |Sent ...

(9)at 07:14

(10)From Reminder: Reminder - Subject: Manadatory Meeting Location: True North Start Time: 7:30:00 AM

(11)tbward 73981 DNPOS DE-ESCAL| 6414 SAM'S GASTONIA, NC All registers are operational. DownTime=40Minutes |Sent at 07:

20

(12)c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN the eeco system keeps loosing power looks like the power integrity down time 5.5 hours very high cust. imp |Sent at 07:28

(13)camccor 72444 DNPOS DE-ESCAL| s#3039;JOLIETTE, PQ;10 out of 16 frontend registers are up-remainder of regs loading-wmsales 2kb;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR17MIN ...

(14)|Sent at 07:32

(15)tlirons 277-2160 DNGAS ESCAL| Club 8228 going thru remodel. Fiber for gas station got cut. Wachter dispatched. Eta for 8:30 CST. Club opened at 7:00am CST. |Sent at 08:00

(16)rausher 72804 TURNER FYI| Total=976,FS=663,Vend=313,>12=589,Exceptions=none.Midnight goal=400,FS=527,Vend=290. |Sent at 08:16

(17)c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN got power issue fixed a

uto gas is tring to get the pc back up down time 6 hours 15 min |Sent at 08:18

(18)From sendexch@hosrvn01.wal-mart.com Sub:CCS Status Msg: USA: 23 lists attempted, 23 completed; Canada: 147 lists attempted, 147 completed; Sam's: 0 lists attempted; ASDA: 6 lists attempted, 6 ...

(19)completed; Germany: 0 lists attempted;

(20)camccor 72444 DNGAS DE-ESCAL| s#8228;WINSTON-SALEM, NC;gas station up;fiber cut repaired;down time:2hours |Sent at 08:37

(21)c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN shiping a n

ew gas pc no eta at this time will page with eta when i get it down time 7 hours |Sent at 08:54

(22)c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN eta is 20:00CST for the new gas pc to be onsite |Sent at 09:03

(23)From Dianne Aerts Sub:Please call Ken Gish 501-277-3033. ...Dianne Msg:

(24)From Sharon Bell Sub:Per Ken Gish, please report to DGTC North Conference Room now! Msg:

(25)From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

(26)From Reminder: Reminder - Subject: Unavailable Location: Start Time: 11:30:00 AM

(27)jslay 72674-B/L- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

(28)tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeou

t. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

(29)tbward 73981 DNPOS CALLBACK| Need callback on Member lookup issue |Sent at 12:02

(30)WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

(31)From Sharon Bell Sub:The ISD VP/Director group will convene at 1:30 in DGTC North Conference Room. Msg:

(3

2)From Reminder: Reminder - Subject: Mandatory Meeting Location: True North Start Time: 1:30:00 PM

(1)mhzarag 75982-B/L- FYI - Effective immediately, A

pps & Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:16

(2)WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

(3)From Dan Phillips Sub:Call Dan when you get a chance Msg:

(4)From Terri Jordan Sub:CBL 40gig Rollout Msg:165 Stores Installed 5.25% Complete : 1172 Stores in Transit : 377 Waiting for Install : Last shipment of drives from vendor delayed due to crisis.

(5)mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

(6)From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a meeting prior the Divisional Meeting. Msg:

(7)mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM and NE engaged with site. DN=10 mines from

time of call, 40 customers waiting. |Sent at 18:13

(8)mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM, NE and POS engaged with site. DN=15 mines from time of

call, 45 customers waiting. |Sent at 18:19

(9)mwhelto 2047271 DNPOS DE-ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are online. UPC-1 Switch failed, bypassed switch. DN=20 minutes from time of call. |Sent at 18:28

(10)mrnordi 73806-B/L- MB upd - Currently working on

3 reports for merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

(11)mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

(12)hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

(13)mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*-Checking breaker panels now with flashlights and walkies. DN=15 minutes, 32 customers ...

(14)waiting. |Sent at 20:27

(15)hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:30

(16)mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*All breaker panels check good. Still no power: Rich from Sam's gas has had store call an ...

(17)electrician, ETA 8:50 P.M.CDT: DN=25 minutes, 30+ customers waiting. |Sent at 20:41

(18)mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite checking power feed into the Kiosk from Club. Store is closed. DN=60 ...

(19)minutes. |Sent at 21:11

(20)hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10pm. Working through warehouse vs assembly. Sent at 21:29

(21)hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

(22)hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:32

(23)mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite found Transformer to Kiosk damaged. Local tili

ty notified and will ...

(24)have a CE onsite tonight to replace transformer. |Sent at 21:34

(25)hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

(26)hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

(27)hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROGRESS. Sent at 22:34

(28)hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

(29)hpmille 75734-B/L- MB 23:00 Upd - 2 of

3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 23:24

(30)hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft r

eport COMPLETE. Sent at 23:28

(31)hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

(32)hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at

01:35

(1)hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36

(2)hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37