9/11 Pager Messages

|ILS: Case Create #B826775 for MELLON BANK NA, contract 1215424, P3 |This is an ILS summary notification for case B826775 Event: Case Create #B826775, Priority 3 Event Time: 11 September 2001 05:47:10 Title: *ANS*CMS: PROGRAM -1/3

CONFIGURATION (NMS (NETWORK MANAGEMENT SERVICES)- SERVICE PROV Site: MELLON BANK NA * Contact: JOHN CLOWES * Phone/Email: 412-234-5060 / clowes.ja@mellon.com * Contract: 1215424 Case Owner: TACDOCS @ X ILS Subscription Information: * -2/3

Subscriber: aderemer@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 13110 * Recipients: aderemer@epage.cisco.com * Send |640 -3/3

||See you at 245 Park for the Bear shuttle. 46th St. side, at 9:45. Koslo 212-714-4349|86

Beth Huebner|please call me when you can. 919 392 2954 ||56

kdelair|Please call Kerri ASAP. 919-392-7522. Thanks!

jebritt|as i stared into the darkness, the clock showed 1:11 am, so i made a wish ... and i was holding your hand ... and i still am

Beth Huebner|got your msg. I will call your mom. Call me if you need anything. -Beth 919 392 2954 ||99

jobradwa|Are you okay???? Jo

|I

LS: Case Close #B822026 for PNC BANK, contract 1263440, P3 |This is an ILS summary notification for case B822026 Event: Case Close #B822026, Priority 3 Event Time: 11 September 2001 07:00:09 Title: *ANS*CMS: 2610/BAD SERIAL PORT -1/3

NEEDS RMA AND FE FOR TOMORROW 9AM Site: PNC BANK * Contact: RON KUSLOCK * Phone/Email: 412 762 6884 / ronald.kuslock@pncbank.com * Contract: 1263440 Case Owner: JSKEEN @ 1801736393955465 ILS Subscription Information

: * Subscriber: -2/3

aderemer@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 12990 * Recipients: aderemer@epage.cisco.com * Send e-mails Al|640 -3/3

mbauer|WE LOVE YOU ANNE!!! Our thoughts are with you. Melissa

mbauer|WE LOVE YOU ANNE!!! Our thoughts are with you. Melissa

jebritt|I AM VERY SCARED ANNE ... PLEASE COME HOME NOW CALL ME

83-PLEASE PAGE ME SO I KNOW YOU'RE OK. MAG

jebritt|this is jeff ... they are telling everybody to go home here in RTP ... i know you probably cannot find a way to communicate, but i will stay here at my desk until i hear from you or they force me to leave ... if i must leave i -1/2

will check IM ... please call cisco if there is any way you can ... i need to know where you are -2/2

kclarke|We are thinking about you. Page me if you need ANYTHING!! Kristin

mgoldswo| HI Anne. I got the page from your friend letting me know you are ok. :) I am so sorry

you are stuck there. I hope your doing ok. Miss you. Mag

Linc Bradley|<no subject> |Anne--I heard you were in NY. Please be safe, and know that I am praying for your safe return. Linc |127

Beth Huebner|I am going home for the day. If you can find a phone that works, please call me sometime. I will come get you if you need me to. -Beth 919 542 0877 ||162

kdelair|Anne,Here is my cell phone number 919 522 4953 and my home phone number 919 367 8922. I just left a message with Robert. Please call me on

my cell if I can help out in any way. God bless.

rrowell|thinking of you, be safe. if you need anything let me know. i have friends

and family in the city. rodney

jobradwa|I'm keeping you in my prayers. Stay safe. jo

Kerri DeLair||Please call Kerri at home at 919 367 8922 if possible. I am not able to get through to you. My thoughts are with you, Anne.|137

Beth Huebner|Cisco has set up a phone number for concerned employees or those who are stuck in remote locations. if you need it, it's 1-866-266-6017 ||150

kdelair|Please call Kerri at 919 367 8922

mgoldswo| HI Anne.I hope your hanging in there ok. I know you just want to get home to Rob, but I am just happy you are safe. Can't wait to talk to you. Take care of yourself and be safe. Mag

kdelair|Anne,Cisco has established a Communication Center at 1-866-266-6017 for stranded remote employees who need travel assistance/support. Please call. Please call me if you cant get through to this number.

jebritt|wanted to talk to you one more time before leaving, but could not get thru by phone ... hope you are happy :) i feel like you are safe now :) going home soon, bye -jeff :) :) :)

bawest|Anne - I'm relieved you are OK and hope you are in a safe place, with a decent bar in the lobby...I'll bet the local new coverage is incredibl

e...assuming you have power...I am saying a prayer for your safe return to NC....Barbara

dmalik|Hi Anne, are you planning to do the Bear Open TAC Cases report tonight or do you want me to compile it? Let me know via page or e-mail. I'll take care of the Bear

conf call tomorrow. Thx, Dave

84-PLEASE CALL PETE AGRESTA AT 516-594-4686.

85-PLEASE CALL SHAWN FAEHAY 917-863-3041.

sfratta| Anne, if you need anything call me at 212-714-4242 or page me. I'm at 1 Penn Plaza. -Steve Fratta

86-PLEASE CALL RICH AT 919-523-3431.

|ILS: Case Close #B793535 for MELLON BANK NA, contract 1215424, P3 |This is an ILS summary notification for case B793535 Event: Case Close #B793535, Priority 3 Event Time: 11 September 2001 21:35:00 Title: CMS: IGX -GETTING ALARM: -1/3

"V35 9 REMOVED NO BACKUP AVAILABLE" THEN GETTING MSG: "C Site: MELLON BANK NA * Contact: RICK FAWCETT * Phone/Email: 412 234 2525 / fawcett.rd@mellon.com * Contract: 1215424 Case Owner: JOSHEA @ +61 2 8448 7118 ILS Subscription -2/3

Information: * Subscriber: aderemer@cisco.com (Contact this person to unsubscribe.) * ILS Event: Create/Close/Reopen * Conditions: Account ID: 13110 * Recipients: aderemer@epage.cis|640 -3/3