9/11 Pager Messages
2001-09-11
11:20:17
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pigeon EPAGE2 (Processes)
2001-09-11
11:20:19
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj2 [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:20:50
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj2 EPAGE2 (Database)
2001-09-11
11:21:23
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pigeon EPAGE2 (Processes)
2001-09-11
11:25:19
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pigeon [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:25:21
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pony sendmail
2001-09-11
11:25:23
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj1 [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:25:25
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pony [EPAGE2 (Database), EPAGE2 (Processes), sendmail]
2001-09-11
11:26:15
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj1 [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:26:17
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj2 EPAGE2 (Database)
2001-09-11
11:27:02
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pony [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:27:04
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj2 [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:27:06
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pigeon [EPAGE2 (Database), EPAGE2 (Processes), sendmail]
2001-09-11
11:27:34
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj2 sendmail
2001-09-11
11:27:53
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pigeon sendmail
2001-09-11
11:28:28
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN
2001-09-11
11:28:30
Arch
[0951801]
C
ALPHA
] eps-sj1 EPAGE2 (Processes)
2001-09-11
11:28:32
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj2 sendmail
2001-09-11
11:29:09
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pigeon [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:30:00
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj1 EPAGE2 (Processes)
2001-09-11
11:32:13
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj2 [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:37:13
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj2 EPAGE2 (Database)
2001-09-11
11:40:21
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj2 EPAGE2 (Processes)
2001-09-11
11:44:09
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pigeon [EPAGE2 (Database), EPAGE2 (Processes)]
2001-09-11
11:45:21
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
11:51:28
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-sj1 EPAGE2 (Processes)
2001-09-11
11:52:06
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-sj1 EPAGE2 (Processes)
2001-09-11
11:52:45
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pigeon EPAGE2 (Processes)
2001-09-11
11:53:17
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pigeon EPAGE2 (Processes)
2001-09-11
12:05:50
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] pony EPAGE2 (Processes)
2001-09-11
12:07:13
Arch
[0951801]
C
ALPHA
[IS-HQ UP] pony EPAGE2 (Processes)
2001-09-11
13:05:24
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
13:05:28
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj1 smtp agent error ||45
2001-09-11
13:14:26
Arch
[0951801]
C
ALPHA
djaramil|Rob please call IT Operations re: ePage services. 408-527-0007/Ops
2001-09-11
14:21:40
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
14:21:59
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj1 smtp agent error ||45
2001-09-11
14:30:48
Arch
[0951801]
C
ALPHA
|P1 NOTICE #4244617 |CCEWP
2001-09-11
14:30:50
Arch
[0951801]
C
ALPHA
unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169
2001-09-11
15:11:03
Arch
[0951801]
C
ALPHA
|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205
2001-09-11
15:41:34
Arch
[0951801]
C
ALPHA
|P1 NOTICE #4244953 |sjc-i2prod has syste
2001-09-11
15:41:36
Arch
[0951801]
C
ALPHA
m resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220
2001-09-11
16:00:38
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj1 smtp agent error ||45
2001-09-11
16:03:59
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
17:12:49
Arch
[0951801]
C
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting ac
2001-09-11
17:12:51
Arch
[0951801]
C
ALPHA
cess to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208
2001-09-11
17:20:17
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj1 smtp agent error ||45
2001-09-11
17:20:19
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
18:47:22
Arch
[0951801]
C
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 P
2001-09-11
18:47:24
Arch
[0951801]
C
ALPHA
T NO ETU. djaramil 408.527.0007 |220
2001-09-11
20:20:01
Arch
[0951801]
C
ALPHA
|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT - NSA's customer network troubleshooting applicat
2001-09-11
20:20:03
Arch
[0951801]
C
ALPHA
ion - in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-0007 |230
2001-09-11
20:29:27
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-london1 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]
2001-09-11
20:29:29
Arch
[0951801]
C
ALPHA
[IS-HQ DOWN] eps-london2 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]
2001-09-11
20:30:06
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-london1 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]
2001-09-11
20:30:08
Arch
[0951801]
C
ALPHA
[IS-HQ UP] eps-london2 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]
2001-09-11
20:39:46
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj1 smtp agent error ||45
2001-09-11
21:00:06
Arch
[0951801]
C
ALPHA
Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55
2001-09-11
21:34:36
Arch
[0951801]
C
ALPHA
|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA's customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229
2001-09-11
22:19:06
Arch
[0951801]
C
ALPHA
|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
23:33:09
Arch
[0951801]
C
ALPHA
|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218