9/11 Pager Messages

23 cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not communicating. |Sent at 02:05

24 From Carl Bettaney Sub:UKHD X Brackmills hanging garment sorter printers were unavailable from 00:27 to 02:40. Cause TBC. CB. Msg:

25 cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

26 communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

27 From Carl Bettaney Sub:UKHD All CICS regions locked out between 07:50 and 08:20. Support Investigating. Msg:

28 jlwindh 75925-321-HO- uknts700 - Sql hung on sms server. Booting box to release. NT/SQL and NT team engaged. No impact. Sent at 06:24

29 From Carl Bettaney Sub:UKHD X SPS2 and SAPPS unavailable due to batch overrun ETAs 13:55 and 14:45 respectively. CB. Msg:

30 alboyle 73790-HO- FYI - UNKNTS700 - SMS server - system is backup and application verified - no impact Sent at 07:50

31 From Tommy Gautier Sub:Symbol Update from the UK Msg:According to Bill, Mary's team has shuffled u

nits around to negate the impact on the next three weeks worth of conversions. Anita is working ...

32 with Carol Garland to get status on remaining stores. Tommy

1 From Carl Bettaney Sub:UKHD C SPS2 Available at 13:51. CB Msg:

2 From Sharon Bell Sub:Per Ken Gish, please report to DGTC North Conference Room now! Msg:

3 From Melissa Larkins Sub:Server 1 has been down AGAIN today in Germany due to corrupt files I will be calling, any support you can give will be appreciated.

4 From Lucy Letney Sub:Expats they are advising to take ext

ra precaution. Arg. has advised expats to stay home. Right now that are saying expats need to take extra precautions. Pentigons are on ...

5 allert. More to come. Lucy

6 From Carl Bettaney Sub:UKHD C SAPPS Available at 14:48.FA Msg:

7 From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

8 From Melissa Larkins Sub:Steve Bennet sent a update they are mirroring the red

undant and then will move things on server1 to the new mirroring will complete at 13:03

9 From Lucy Letney Sub:Susan has been found she is at her hotel. We are now conf. her with her husband. Lucy 75851

10 jslay 72674-B/L- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

11 From Melissa Larkins Sub:The remirroring is at 69% will complete at 13:

30 and will move to redundant hardware will keep you updated Melissa

12 tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All

sites have recovered at this time |Sent at 11:54

13 WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

14 From Sheila Musteen Sub:Don't bother calling Randy Salley - all he wanted to know is i

f we had talked with Susan - I told him yes Msg:

15 From Sharon Bell Sub:The ISD VP/Director group will convene at 1:30 in DGTC North Conference Room. Msg:

16 From Melissa Larkins Sub:Server 1 contains all shared files, The mirroring is complete and now they are running a tool to check for corrupt compressed files.

17 mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:16

18 From Lucy Letney Sub:Gary Knox is in his room at the travel lodge. Debi is at the travel but not in her room at this time. Bill will continue to call and has left a message. Lucy

75851

19 WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

20 mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14

:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

21 From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a meeting prior the Divisional Meeting. Msg:

23 From Sharon Bell Sub:Please call Dan Phillips or me at 7-3695 Msg:

24 mrnordi 73806-B/L- MB upd - Currently working on 3 reports for merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

25 mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:46

26 hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

27 hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:30

28 hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for

10pm. Working through warehouse vs assembly. Sent at 21:29

29 hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

30 hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM item

s hand keyed. Sent at 21:32

31 hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

32 hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

1 hpmille 75734-B

/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROGRESS. Sent at 22:35

2 hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

3 hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 23:24

4 hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:29

5 hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

6 hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by

DC/Item - running final data. Sent at 01:35

7 hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37

8 hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36