9/11 Pager Messages
2001-09-11
05:05:28
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|ILS: Case Create,B826163,P3,Title:CSCO: SQL SERVER DATABASE CSCO_SIDEA IS OUT OF SPACE. ,Owner:VKRUIK,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A125961603-S80851|199
2001-09-11
08:59:29
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|ILS: Case Close,B819990,P3,Title:CSCO : DEVICE PG10 DISCONNECTED. ,Owner:YBOELEN,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A125978280-S80851|178
2001-09-11
09:57:19
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dowood|Hi Kim..Al Parker wanted me to tell y
2001-09-11
09:57:21
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ou that he got called into an emergency meeting so will not be available at 10am. Thanks Don Wood
2001-09-11
10:06:53
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tvolney|please call theresa asap 7815097
2001-09-11
10:49:00
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tvolney|kate call me when
2001-09-11
10:49:02
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you catch your breath..i want to see how i can help..theresa..7815097
2001-09-11
11:46:26
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|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national and international circuits. Voiceservices investigating. OUTAGE START: 11 Sep 08:31 PT NO ETU
2001-09-11
11:46:28
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. Ops 4085270007 |202
2001-09-11
12:18:04
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bnilson|877 323 7368 ONG line down for ASH team. Please call Brendon 408 525 5734
2001-09-11
13:27:03
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|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |205
2001-09-11
14:05:09
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.~$f)]Papy2.!y20z2.!Y..[..
2001-09-11
14:05:10
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P3,Title:SIDE B LGR PROCESS DOWN. ,Owner:DWIGHTB,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A126005432-S80851|171
2001-09-11
14:08:31
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bnilson|No Caps call today. thanks
2001-09-11
14:23:55
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|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues with Code Red filters. OUTAGE START: 11 Sep -1/2
2001-09-11
14:23:57
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11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2
2001-09-11
14:32:07
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next update at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233
2001-09-11
14:40:23
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|VOICE-P1 UPDATE
2001-09-11
14:40:25
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#4244564 |Site 4 network service restored and IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |215
2001-09-11
15:17:01
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|VOICE-P1 UPDATE #4244564 |Site 4 network servi
2001-09-11
15:17:03
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ce restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |224
2001-09-11
15:35:12
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|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231
2001-09-11
15:45:17
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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205
2001-09-11
15:58:21
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.
2001-09-11
15:58:23
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-1/2
2001-09-11
15:58:36
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527.0007 |242 -2/2
2001-09-11
16:17:13
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|VOICE-P1 CLOSE PENDING #4245013 |S
2001-09-11
16:17:15
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J Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2
2001-09-11
16:17:17
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13:10 PT Ops 408.527.0007 |258 -2/2
2001-09-11
18:42:15
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent
2001-09-11
18:42:16
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due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2
2001-09-11
18:42:18
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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2
2001-09-11
19:12:01
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33-CALL TOM BREAUX AT 408-527-7193.
2001-09-11
21:30:06
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jzimmer|cc-duty, pls call Ops 408 527 0007 re: calls not rolling over to Sydney TRC | Jeff/Ops
2001-09-11
21:44:06
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gjufiar|trc calls not routing to syd and receiving rna off 68888 menu looks like 43/117 skill affected plz call trc hotline 408-525-8661
2001-09-11
22:35:15
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jzimmer|Kate, pls call Ops 408 527 0007 re: Sydney TRC calls no routing Tom on l
2001-09-11
22:35:17
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ine | Jeff/Ops
2001-09-11
22:43:26
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jzimmer|Kate, pls call Ops 408 527 0007 re: Sydney TRC calls no routing Tom on line | Jeff/Ops
2001-09-11
22:54:36
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jzimmer|Kate, pls call Ops 408 527 0007 re: TRC routing problem | Jeff/Ops
2001-09-11
23:04:56
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jzimmer|Kate, pls call Ops 408 527 0007 re: TRC routing problem | Jeff/Ops
2001-09-11
23:05:35
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jzimmer|Kate, pls call Ops 408 527 0007 re: TRC problems | Jeff/Ops
2001-09-12
00:40:16
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|ILS: Case Create,B828880,P3,Title:GEOCSCORTRA DEVICE PG16 HAS NOT COMMUNICATED WITH THIS SIDE,Owner:GHWANG,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |-- ILS ID: A126044671-S80851|204