2001-09-11
06:01:13
Arch
[0967769]
C
ALPHA
"IT Customer Ser|HUS000000044653,Urgent(High),MAR|COMMAND POST , Helpdesk 216-266-3489,From MARS: Availability of application 'SPA Express' has dropped below 70 percent SLA target with error 'metric out of spec'. This Urgent priority ticket