9/11 Pager Messages

cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not comm

unicating. |Sent at 02:05

cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

From root@r3wmsar: Tue Sep 11 02:32 ID's Inactive > 2 Hrs ID=29283~75590~63

bdsabin 277-1263 DNSMART ESCAL| st#1895, WREXHAM, GB down smart. down 3 hrs. CE onsite eta with parts is 0445cst. 1045gmt. |Sent at 04:52

camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;all registers are stuck on W008;working w/site on loopboxes;customer imp:5;d/t10min |Sent at 06:27

tbward 73981 DNPOS CALLBACK| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel.

Need assistance. |Sent at 06:38

camccor 72444 DNPOS FYI| 3039;JOLIETTE, PQ;all registers are stuck on W008;pos and ibm conf w/site working on loopboxes;customer imp:12;d/t 15min |Sent at 06:40

camccor 72444 DNPOS FYI| CORRECTION:3039;JOLIETTE, PQ;SITE NOT OPEN-NO CUSTOMER IMPACT::all registers are stuck on W008;pos and ibm conf w/site working on loopboxes;D/T 15MIN |Sent at 06:43

tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All registers are OFF. Store goin

g through remodel. Downtime 15 minutes. PSRD assisting. |Sent at 06:55

camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;registers are down -reloading -currently on U006;service dispatched on loopboxes-no eta;customer imp:0;d/t30min |Sent at 07:00

tbward 73981 DNPOS ESCAL| 6414 SAM'S GASTONIA, NC All registers are OFF. Store going through remodel. Downtime 30 minutes. PSRD/IBM assisting. Customer Impact minimal. |Sent at 07:08

camccor 72444 DNPOS FYI| s#3039;JOLIETTE, PQ;6 out of 16 frontend registers are up;remainder of registers are currently on W008;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR |Sent ...

at 07:14

tbward 73981 DNPOS DE-ESCAL| 6414 SAM'S GASTONIA, NC All registers are operational. DownTime=40Minutes |Sent at 07:20

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN the eeco system keeps loosing power looks like the power integrity down time 5.5 hours very high cust. imp |Sent at 07:28

camccor 72444 DNPOS DE-ESCAL| s#3039;JOLIETTE, PQ;10 out of 16 frontend registers are up-remainder of regs loading-wmsales 2kb;service dispatched on loopboxes-no eta;customer imp:0;d/t1HOUR17MIN ...

|Sent at 07:32

tlirons 277-2160 DNGAS ESCAL| Club 8228 going thru remodel. Fiber for gas station got cut. Wachter dispatched. Eta for 8:30 CST. Club opened at 7:00am CST. |Sent at 08:00

rausher 72804 FSMGTISSUES FYI| Total=976,FS=663,Vend=313,>12=589,Exceptions=none.Midnight goal=400,FS=527,Vend=290. |Sent at 08:16

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN got power issue fixed auto gas is tring to get the pc back up down time 6 hours 15 min |Sent at 08:18

camccor 72444 DNGAS DE-ESCAL| s#8228;WINSTON-SALEM, NC;gas station up;fiber cut repaired;down time:2hours |Sent at 08:37

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN shiping a new gas pc no eta at this time will page with eta when i get it down time 7 hours |Sent at 08:54

c2drake 73934 DNGAS ESCAL| 8257 SAM'S NASHVILLE (N), TN eta is 20:00CST for the new gas pc to be onsite |Sent at 09:03

From root@r3wmsar: Tue Sep 11 09:32 ID's Inactive > 2 Hrs ID=29261~73171~41

From root@r3wmsar: Tue Sep 11 10:02 ID's Inactive > 2 Hrs ID=29261

~73171~41

ddschae 75515 FSMGTISSUES FYI| MANAGERS: Ozark Express will cont' trying to ship even though all air traffic has been stopped. Will attempt to deliver w/ truck were possible. Please advise your ...

teams. |Sent at 10:45

jslay 72674-B/L- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:21

tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS not finding any issues. All sites have recovered at this time |Sent at 11:54

tbward 73981 DNPOS CALLBACK| Need callback on Member lookup issue |Sent at 12:02

WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes n

ot yet implemented today. Sent at 14:18

WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

From root@r3wmsar: Tue Sep 11 17:02 ID's Inactive > 2 Hrs ID=29827~75458~70 ID=29827~75458~73

From root@r3wmsar: Tue Sep 11 17:32 ID's Inactive > 2 Hrs ID=29827~75458~70 ID=29827~75458~73

mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30

. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:09

mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM and NE engaged with site. DN=10 mines from time of call, 40 customers waiting. |Sent at 18:13

mwhelto 2047271 DNPOS ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are offline. IBM, NE and POS engaged with site. DN=15 mines from time of call, 45 customers waiting. |Sent at 18:19

mwhelto 2047271 DNPOS DE-ESCAL| 3032, Fredrick NewBrunswick Canada, All registers are online. UPC-1 Switch failed, bypassed switch. DN=20 minutes from time of call. |Sent at 18:28

From root@r3wmsar: Tue Sep 11 18:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70

mrnordi 73806-B/L- MB upd - Currently working on 3 reports for m

erchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:43

mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm, with updates on the hour. Sent at 18:47

From root@r3wmsar: Tue Sep 11 19:02 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70

From root@r3wmsar: Tue Sep 11 19:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70

From root@r3wmsar: Tue Sep 11 20:02 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70

rgleste 72802 FSMGTISSUES FYI| TOTAL=695 FS=428 VENDOR=267 PLAN=+159 >12=195 closed >24=5 |Sent at 20:15

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*-Checking breaker panels now with flashlights and walkies. DN=15 minutes, 32 customers ...

waiting. |Sent at 20:27

hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs-

Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:30

hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:31

From root@r3wmsar: Tue Sep 11 20:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER*All breaker panels check good. Still no power: Rich from Sam's gas has had store call an ...

electrician, ETA 8:50 P.M.CDT: DN=25 minutes, 30+ customers waiting. |Sent at 20:41

From root@r3wmsar: Tue Sep 11 21:02 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite checking power feed into the Kiosk from Club. Store is closed. DN=60 ...

minutes. |Sent at 21:11

hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10pm. Working through warehouse vs assembly. Sent at 21:30

hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:31

From root@r3wmsar: Tue Sep 11 21:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:33

mwhelto 2047271 DNGAS ESCAL| Club 8237, Monroe, Louisiana: Gas Kiosk Down without power. *STORE HAS POWER* Electrician onsite found Transformer to Kiosk damaged. Local tility notified and will ...

have a CE onsite tonight to replace transformer. |Sent at 21:34

rgleste 2774513 FSMGTISSUES FYI| MURPHY OIL WAS Experiencing Credit authorization issues Due to their vendor ADS: They were processing through phone authorizations and Gift cards: DN 4hrs: Now up ...

and up|Sent at 21:56

From root@r3wmsar: Tue Sep 11 22:02 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:33

From root@r3wmsar: Tue Sep 11 22:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:34

hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROG

RESS. Sent at 22:36

From root@r3wmsar: Tue Sep 11 23:02 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:24

hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 23:25

hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:29

From root@r3wmsar: Tue Sep 11 23:32 ID's Inactive > 2 Hrs ID=27943~75521~69 ID=27943~75521~70 ID=29241~47272~61 ID=29241~47272~70 ID=29241~47272~74

<FS CRIT=53 MONI=310 OPEN=282 OVER 12=193 OVER 18=75 OVER 24=53 > <FS INTL OPEN=0 OVER 24=0 > <FS_CRIT CRIT OVER 24=53 > <POS OPEN=39 OVER 24=39 > SENT: 9/12/2001 12:00:52 AM

hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:27

hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at 01:36

hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:38

hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not s

tarte Sent at 01:37