9/11 Pager Messages

(29)From Kristin Allbright Sub:x75245 remedy#10024876 Communications to Puerto Rico buying office were down due to circuit issue. Circuit has recovered. AT&T still engaged to find resolution. Msg:

(30)cjbacon 72156 FSGLOBAL FYI| FS has received 5 calls from ASDA sites stating all service scales are not

communicating. |Sent at 02:05

(31)clhicks 75381-DCM- CA7- De-ESC - FI2199D restarted at 02:02 complete at 02:08. Apps verified that data is correct. Fin/Ven eta 04:05. target 05:00 Sent at 02:10

(32)From Heath Noland: Change Control # 537950. Stop and Restart EPWFFST on P1. Change Successful, Completed at 02:05.

(1)cjbacon 72156 FSGLOBAL FYI| Store Item Team determined ASDA scale communication issue is due to a missing file in GB chain. Sent down change record 536677 that uses this missing file.Causing bogus ...

(2)communications messages to display in the Store Notices Screen on SMART. Store Item Team sending out E-Change in the a.m. All scales are working. |Sent at 02:12

(3)From Kristin Allbright Sub:x75245 remedy mainframe#404446 Control room unable to log onto some DCs. Host team found r-dccipp2-2 had channel error. Known Cisco bug. Host testing new code tomorrow. ...

(4)Msg:

(5)jabridg 74648 - FYI: CC 537242, updating logging on stores switches at 323-333 is finished, was successful had no issues Sent at 02:26

(6)jmspeag 72674-DCM- FYI - BUYPASS engaging Engineers on routing issue with NAK-2, No ETTR. No impact due to redundancy Sent at 03:00

(7)From Heath Noland: CC 537056 to switch the primary and secondary FastE networks at 6035 was successful.

(8)From Heath Noland: CC 534433 to implement VIPA/OSPF at DC 03, 08, 27, 35 successful

(9)bjcarr 34907-DCM- FLASH WAS DELIVERED AT 4:03 A.M. AND FI0139D was also delivered at 4:03 a.m. Sent at 04:09

(10)rbmiddl 73073-DCM- Preferred guest has been checked and verified to be o.k. Sent at 04:16

(11)jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS -Production completed and records rose to 44,000 to process,currently 31,800 to process and dropping Sent at 04:32

(12)rbmiddl 73073-DCM- TCPIP bounce at DC's 6003, 08, 27 and 35 completed at 03:25. IPL of WMP4 on SAH res completed at 04:09. No impacting issues. Sent at 04:50

(13)From Kristin Allbright Sub:x75245 remedy#10025448 store 874 errors on fibers connected to upc2. replaced card with one from upc1 and sending service to replace the bad card. Msg:

(14)jmspeag 72674-DCM- FYI - BUYPASS NAK-2 is up. BUYPASS investigating root cause. No impact due to redundancy. Sent at 04:54

(15)clhicks 75381-DCM- CA7- FYI - Invoice Matching running behind due to FI2180D running long and FI2199D abend.ETA 05:25, target 06:30 Sent at 05:01

(16)jmspeag 72674-DCM- FYI - Gift Cards took 48 timeouts at 04:38. FDMS and Value Link and NE are investigating. Field Support reports no calls. Sent at 05:02

(17)jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 25,000 total records to process Sent at 05:07

(18)From Brad Gartside: Brad Gartside 74743 CC# 537132 Add Argus pharmacy adjudicator to ePay pharmacy Change Successful

(19)From Kendall Kiehn: Network services change control 537272 completed successfully at 5:30am. Updated clib and supporting patches on Novell server Korea1. Kendall Kiehn 277-5977.

(20)jmspeag 72674-DCM- FYI DLCI 185 took a 50 second hit at 05:36. AT&T investigating. No impact all sites went to dial backup. Sent at 05:46

(21)From Guillermo Garcia Quintero Sub:cc 535184 change WAN IP address for Sam's 6546 Brazil Msg:Memo Garcia ext. 73296 cc successfully applied confirmed with in country contacts.

(22)jghill 75925-335-DIV1- UPDT-DC6035-Ottawa,KS - 14,000 total records to process Sent at 06:02

(23)rbmiddl 73073d-DCM- Install of 7 PTF's to production for mainview components completed at 05:48. No current issues. Sent at 06:10

(24)From Martin Jackson Sub:CC 535739 mknamed/mkbootptab update successful -- DUS installed overnight to 1000 stores, spot checked by mhj. Msg:

(25)CJOHNS2 72674-DCM- FYI EBT taking ED2 which are processing errors of 147. FS reports no calls.BUYPASS engaged Sent at 08:03

(26)From Guillermo Garcia Quintero Sub:Remedy # 10001635 Msg:Issue with network fixed for gk01; ticket sent back to

ACSM due to "stopped at action cancelled...message" "2001-09-11

(27)From Wade Espenschied Sub:CC#533591 Msg:Upgrade the IPAM Nameservices Web Interface - Successful Wade Espenschied 7-3658

(28)From Wade Espenschied Sub:CC#535474 Msg:Change passwords and user IDs on External Name Servers (NS1, NS2, NS3) - Successful Wade Espenschied 7-3658

(29)alboyle 73790-DIV1- 6024 - TMS sorter down - sit

e shipping in bypass - Rapistan and application support engaged Sent at 08:17

(30)alboyle 73790-DIV1- 6024 - TMS sorter down since 07:50 - site shipping in bypass - Rapistan and application support engaged Sent at 08:17

(31)jedoyle 72439 FSNE-ST-PRI CALLBACK| Need someone from NE to call me on a down store..have HP waiting to conference in, thanks |Sent at 09:06

(32)afamtth 73299-DCM- SR0816D has been down since 07:02 due to space. Sr team engaged Sent at 09:06

(1)jedoyle 72439 FSNE-ST-PRI CALLBACK| Need member of NE to call me concerning a down site, thanks |Sent at 09:10

(2)sefried 73299-DCM- Checked N01.MDS.FTPMOV*.UXUPLOAD - Item Movement increasing. Sent at 09:15

(3)afmatth 73299-DCM- SR0816D Update - DASD working with SR Team on space issue. No ETA. Sent at 09:16

(4)alboyle 75925-324-DIV1- DESC - DC6024 - Both sorters are running - applicaton verified - R#678445 - hardware Sent at 09:19

(5)jedoyle 72439 FSNE-ST-PRI FYI| Need member of NE to lok at crit ticket or site 874 please, slow system. Thanks |Sent at 09:22

(6)flherna 75381-DCM- Dasd is currently working on HRC0175M. increasing space on it. Thanks Sent at 09:26

(7)From Sharon Bell Sub:Per Ken Gish, please report to DGTC North Conference Room now! Msg:

(8)From Ken Kelly Sub:PRN can broadcast CNN over PICS, but Karen Sinning indicated that it would take the approval of Tom Coughlin to get this done. Ken Msg:

(9)afmatth 73299-DCM- SR0816D has been force completed per SR. E-Change will go into today for permanent fix. No impact. Sent at 09:38

(10)From Steven Meador Sub:ISD 10027390 Wachter unable to dial into radius. No problem found on our side. I was able to connect using his credentials. Wachter will be contacting their support to ...

(11)investigate. Thanks Steven 73457 Msg:

(12)From Ken Kelly Sub:Dave and Dan, we will probably lose satellite comms soon. We think that DISA will confiscate all satellit

e comms for security purposes. Ken Msg:

(13)From Ken Kelly Sub:Dan and Dave, AT&T indicated that ALL provisioning efforts are on hold to stabilize existing comms. Ken Msg:

(14)From Brad Anderson: Jay Allen is in a meeting right now to decide the appropriateness of showing CNN on PICS. - Brad

(15)From Ken Kelly Sub:Dave and Dan, we will probably lose satellite comms soon. We think that DISA will confiscate all satellite comms for security purposes. Ken Msg:

(16)From Melissa Larkins Sub:Server 1 has been down AGAIN today in Germany due to corrupt files I will be calling, any support you can give will

be appreciated.

(17)s0smith 4-7281-DCM- Tulsa Data Center is locked down at this time. No unexpected visitors or packages will be allowed on to 5. Se

nt at 09:49

(18)From Jerald Puckett Sub:ext 74868. Remedy Ticket 10024762 Replaced Failed A router at Associate store (4125). Router was replaced yesterday and failed last night. Msg:

(19)From Ken Kelly Sub:Dan, PRN is closing their help desk and putting up a front end message stating they are closed due to their location in California.

Ken Msg:

(20)sefried 73299-DCM- Checked N01.MDS.FTPMOV*.UXUPLOAD - Item Movement increasing. Sent at 10:12

(21)From Paul Johnson - ISD Sub:PRN Help Desk shutting down. GCS, Field Support

and Telecom alerted. Paul x75784

(22)From Kevin Boyd - ISD Sub:CC #536826 ..DC6059 produce switch install..100% success thanks. God Bless America!! Msg:

(23)camccor 72444 FSNE-ST-PRI CALLBACK| s

#806;LAS CRUCES, NM;ETHERNET:registers going off, bkp, log over and over;switches pingable;need help |Sent at 10:28

(24)From Sharon Bell Sub:Please report to DGTC North Conference Room now. Msg:

(25)From Jake Bridges Sub:INC# 9943879, gift kiosks wasn't pinging remotely, had to remove 2 ip routes f

rom core1-1 and core2-2...Jabridg ext.74648 Msg:

(26)From Daniel Gano Sub:Store 807 Register Problems: Register 7 was logging errors, it was powered off and everything cleared up. Service has been sent. Msg:Daniel Gano-73991-ISDRemedy1 10027869

(27)dgmuste 75450-DCM- We are taking a mainframe outage at DC35 at 11:00 to upgrade mainframe. This was plan for later but moved to emergency to today. Sent at 10:48

(28)dgmuste 75450-DCM- This is recommended by IBM to help resolve the MQseries issues. Scott H. , Rita C. , Kerry P. and Jeff Collins approved. Sent at 10:50

(29)From Steven R Bennett - ISD Sub:Germany1 Msg:Germany1 experienced an abend this morning; it is currently remirroring to its redundant server. Once the mirror is complete, we will bring up ...

(30)Germany1 on the redundant hardware to eliminate hardware as the possible issue. ETA for completion of remirror is approximately 13:30CST. Steve 75921

(31)From Philip Lett Sub:Remedy Ticket 678476 Msg:Printer PTR538 has been setup on HONTS852 for CMI/Travel in Bartlesville, Oklahoma. PWLett 74038

(32)From Mike

Nordin: Jay Allen still drafting response. He has Dan'snumber to notify about PICS. WMTV is saying not right now due to copyright issues with rebroadcasting.

(1)From Richard Folker Sub:#678540- ptr742 in bartlesville wasn't printing (or pinging

)- site reset cable into printer NIC- working now. thanks folker Msg: Thanks, Richard Folker Network ...

(2)From Melissa Larkins Sub:Steve Bennet sent a update they are mirroring the redundant and then will move things on server1 to the new mirroring will complete at 13:03

(3)Engineering DC/HO Team 501-277-3999 rafolke@wal-mart.com ****Wal*Mart confidential****

(4)jslay 72674-DCM- FYI- American Express center in New York is shut down. No impact to Wal-Mart due to redundant lines to other centers. Sent at 11:18

(5)jslay 72674-B/L- FYI- American Express center in New

York is shut down. No impact to Wal-Mart due to redundant lines to 2 other centers. Sent at 11:19

(6)From Steven R Bennett - ISD Sub:Germany1 Update Msg:Germany1 remirroring is at 69% and 32%. ETA for m

irror completion is 13:30CST. Will roll to redundant hardware after mirror completion. Steve ...

(7)75921

(8)s0smith 903-2512-DCM- Concrete barriers are being installed at data center entrances at this time. Gathering enough to ring the offsite sat. dish as well. Sent at 11:32

(9)From Rita Carney Sub:Dave, I want to talk about on would we bring P2 up on N1 if we were to loose TDC. Please call,

Rita x73877 Msg:

(10)dgmuste 75450-DCM- TheSams peferred guest trans. are processing.Have 30 WCPL that are hung waiting on DB2. Took dumps for review. New WCPL's are working Sent at 11:38

(11)From Mike Nordin: We need to validate all of our system backups ASAP.

(12)From Carlos Reyes Sub:remedy # 10006979 st#3078 dbu fail, called the store and modem did not have power, power was restore to modem and dial back up is working. Carlos Reyes. 7335 Msg:

(13)dgmuste 75450-DCM- APkr200 ran at 11:47. Job usually runs at 11:22 so the beep is valid and is not being

adjusted Sent at 11:50

(14)tbward 73981 FSGLOBAL ESCAL| Field Support received 4 calls from Clubs getting Member look-up timeout. GCS no

t finding any issues. All sites have recovered at this time |Sent at 11:54

(15)From Ken Kelly Sub:Dan and Dave, CNN indicated an EXTREME shortage of blood in NY and Wash. Does W-M want to investigate a blood drive to help

out? Ken Msg:

(16)WMT: 46.23 0 |Page Sent 9/11/2001 12:05:03 PM

(17)From Philip Lett Su

b:Germany1 Update Msg:Germany1 remirroring is at 99% and 46%. ETA for mirror completion is 13:30CST. Will roll to redundant hardware after mirror completion. PWLett 74038

(18)From Steven R Be

nnett - ISD Sub:Remedy Ticket #677253 Msg:Closed ticket above after verifying Server109 ADSM backup completed successfully. Steve 75921

(19)From Philip Lett Sub:Germany1 Update Msg:Germany1 remirroring is at 100% and

79%. ETA for mirror completion is 13:30CST. Will roll to redundant hardware after mirror completion. PWLett 74038

(20)From Sharon Bell Sub:The ISD VP/Director group will convene at 1:30 in DGTC North Conference Room. Msg:

(21)amargue 75506x700-DCM- checked N01.MDS.FTPMOV*.UXUPLOAD and it is increasing. thanks Ada Sent at 13:15

(22)mhzarag 75982-DCM- FYI - NetEng chg 537506, 537598(NCP005 & NCP004) & 537514(Config leg 4 bgp core) are on hold per Dave Flannigan until further notice. Sent at 13:21

(23)s0smith 7-5599-DCM- Could not obtain enough concrete barriers, surrounded the 102 sattelite site with Wal-Mart trailers. Sent at 13:49

(24)From Ken Kelly Sub:FYI. As a precaution, AT&T is closing all its

facilities in the United States, except for essential network, customer care, data center, security and building-essential people. ...

(25)Msg:

(26)mhzarag 75982-DCM- FYI - Effective imme

diately, application & system changes will require director appr. This includes daily changes. Sent at 13:59

(27)From Steven R Bennett - ISD Sub:Germany1 Update Msg:Germany1 has completed the remirror process. We have rolled to the redundant hardware and now have launched the compression utility to identify ...

(28)files with unknown compressed file formats. Steve 75921

(29)From Raymond Holleman Sub:cc#538001 Msg:This change to create a share on Honts806 for perfdata collection has been installed and verified by M

ike Smith.

(30)mhzarag 75982-B/L- FYI - Effective immediately, Apps & Sys changes will require director appr. This includes daily changes not yet implemented today. Sent at 14:16

(31)sefried 73299-DCM- Checked - N01.MDS.FTPMOV*.UXUPLOAD. Item Movement is increasing. Sent at 14:19

(32)From Barry Miller - ISD: FYI, All supervisory management should report at 2:30 to DGTC North Conf. Room.

Thanks, Barry

(1)From Bryan Mann Sub:

CC #537530 Msg:CC #537530 to stage Names updates for September new store is complete with no issues. Updates will take place at the 2:00 AM cycle of names.

(2)From Ken Kelly Sub:Cisco has closed all domestic offices for today. They will resume normal work tomorrow. Support to be handled by Europe and Australia help desks. Ken Msg:

(3)From David Blair Sub:Equant Service and Support Center remain OPEN. All domestic non-service related Equant associates have been sent home for the day. Msg:

(4)From Zachary Truelove Sub:Remedy Ticket #678690 Msg:Paged about connectivity issues to honts513. No network issues found. Based on available information, appears to be application issue. App ...

(5)vendor onsite and engaged.

(6)From Scott Nicholas: Southwestern Bell has increased staff and added security at NOCs. Normal contacts for network issues. Thanks Scott Nicholas 277-5501

(7)From Scott Nicholas: Sprint support is running with normal staffing. Thanks Scott Nicholas phone: 501-277-5501

(8)From Scott Nicholas: MCI is running with normal staffing. Use normal channels for support issues. Thanks Scott Nicholas phone: 501-277-5501

(9)From Royce Anderson Sub:Status RX Pharmacy Vendors Msg:PCS, NDC, WebMD, ARGUS, ESI, PAID, and ComCoTec all report that claims adjudication are operating normally, normal SUPPORT contact is still ...

(10)in place for all.

(11)akellio 75229-DCM- Checked - N01.MDS.FTMOV*.UXUPLOAD. Item Movement is increasing. Sent at 15:31

(12)From Kevin Boyd - ISD Sub:Remedy #673625 Msg:Paged about Lantronics printer intermittently pinging. Determined that the printer was either misconfigured or the nic was bad. Tech onsite to ...

(13)repair.

(14)From Steven R Bennett - ISD Sub:Vendor Support Msg:Novell, Compaq and Data Technique will continue service and support as usual. If there are changes to this policy, we will be notified. Steve 75921

(15)WMT: 46.23 0 |Page Sent 9/11/2001 4:00:06 PM

(16)flherna 75381-DCM- kristine mccolum will call when ready to restart CACN900. eta 20 min. thanks Sent at 16:30

(17)From Philip Lett Sub:Remedy 499258 Msg:Setup printer PTR1417 on PrintServer2 and HONTS85

2. PWLett 74038

(18)From Steven R Bennett - ISD Sub:Germany1 Update Msg:The compression utility scan is still in progress on volume1; no ETA. Steve 75921

(19)From root@IPAM.wal-mart.com Sub:DNS Adds/Dels: 140/2 Msg:

(20)From Melissa Britton Sub:Pls call Dan Phillips @ 47011 Msg:

(21)flherna 75381-DCM- fyi- CACN900 was restarted completed succesful. thanks Sent at 17:08

(22)sefried 73299-DCM- Checked - N01.MDS.FTPMOV*.UXUPLOAD. Item Movement is increasing. Sent at 17:12

(23)mrnordi 73806-DCM- The DCM meeting that was scheduled for tomorrow night has been canceled. Sent at 17:36

(24)mrnordi 73806-DCM- Holding Sn-Item flow for merch. and apps to limit quantities on Gun orders. Sent at 17:39

(25)dgmuste 75450-DCM- I released hold on IT8801d per David Hunter Sent at 17:53

(26)mrnordi 73806-B/L- Market Basket upd - Didnt load data from 09:45 - 14:30. Currently loading data. ETA to be current is 19:00. Updates to follow. Sent at 18:08

(27)From Sharon Bell Sub:Please report to DGTC True North Conference Room at 7:00am Wednesday for a m

eeting prior the Divisional Meeting. Msg:

(28)sefried 73299-DCM- Checked - N01.MDS.FTPMOV*.UXUPLOAD. Item Movement is increasing. Sent at 18:14

(29)From Dan Phillips Sub:Call Dan 277-2601 Msg:

(30)From Dan Phillips Sub:Call Dan again 277-2601 Msg:

(31)From Steven R Bennett - ISD Sub:Germany1 Update Msg:The compression utility scan has completed on volume1; no files with unknown compressed file formats were identified. Steve 75921

(32)mrnordi 73806-B/L- MB upd - Currently working on 3 reports f

or merchandising for 6am delivery: 1. Sales Lift by DC/Item 2. Sales/Forecast by DC/Item cont. Sent at 18:42

(1)mrnordi 73806-B/L- MB upd - 3. Top Selling Items with "Disaster Item" Baskets. Progress updates will begin at 8pm,

with updates on the hour. Sent at 18:46

(2)From Kristin Allbright Sub:x75245 remedy#10031264 store 3032 down registers. upc1 bad and fiber missing

in front closet. moved cables and registers up. sending service for switch and missing ...

(3)fiber. Msg:

(4)rbmiddl 73073-DCM- Item movement dataset has been verified to be o.k. Sent at 19:16

(5)jslay 72674 - David, Kevin Boyd has spoke with Barry Miller, Tizoc, Duane (WMTV) and Tim Crane (WMTV). All is set up for the 06:30 test. Scott Sent at 19:24

(6)From Kristin Allbright Sub:x75245 change#538515 remove honts384 mailsweeper from the local director for hardware upgrade complete. successful. Msg:

(7)hpmille 75734-B/L- MB Upd - Sales Lift by DC/Item -draft report by 10pm.; Sales -vs- Forecast by DC/Item - target time changed to 11am with cust approval Sent at 20:29

(8)hpmille 75734-B/L- MB Upd - Top Selling Items with "Disaster Item" Baskets - draft report by 10pm. Sent at 20:30

(9)From Kristin Allbright Sub:x75245 change#537582 local director change for seek.wal-mart.com postponed due to cables being in the wrong switch. informed internet team. Msg:

(10)hpmille 75734-B/L- MB Upd 1 of 3 - Sales Lift by DC/Item - draft report ON TRACK for 10pm. Working through warehouse vs assembly. Sent at 21:29

(11)hpmille 75734-B/L- MB Upd 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 21:30

(12)hpmille 75734-B/L- MB Upd 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report ON TRACK for 10pm. GM items hand keyed. Sent at 21:32

(13)jslay 72674-DCM- FYI- Equant circuit to the Canada Home Office is down. Equant is engaged. No impact due to redundancy. Sent at 22:16

(14)hpmille 75734-B/L- MB Upd - 1 of 3 - Sales Lift by DC/Item - draft report IN PROGRESS Sent at 22:32

(15)hpmille 75734-B/L- MB Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am per customer. NO CHANGE. Sent at 22:33

(16)hpmille 75734-B/L- MB Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report IN PROGRESS. Sent at 22:34

(17)hpmille 75734-B/L- MB 23:00 Upd - 1 of 3 - Sales Lift by DC/Item - draft report COMPLETE. Sent at 23:23

(18)hpmille 75734-B/L- MB 23:00 Upd - 2 of 3 - Sales -vs- Forecast by DC/Item - target time 11am. NOT STARTED. Sent at 23:24

(19)hpmille 75734-B/L- MB 23:00 Upd - 3 of 3 - Top Selling Items with "Disaster Item" Baskets - draft report COMPLETE. Sent at 23:28

(20)hpmille 75734-B/L- MB Upd - Mid-night - No changes from the 23:00 update. Sent at 00:26

(21)clhicks 75381-DCM- CA7- ESC - FI2180D abended with INVALID SYSTEM DATE. Apps working issue. Tammy Skahan engaged. Impacting FINC/VDR/INV MAT. Sent at 01:21

(22)hpmille 75734-B/L- MB 01:20 Upd - 2 of 3 Pages - Sales -vs- Forecast by DC/Item - target time 11am. Not starte Sent at 01:36

(23)hpmille 75734-B/L- MB 01:20 Upd - 1 of 3 Pages - Sales Lift by DC/Item - running final data. Sent at 01:35

(24)hpmille 75734-B/L- MB 01:20 Upd - 3 of 3 Pages - Top Selling Items with "Disaster Item" Baskets - running final data. Sent at 01:37

(25)clhicks 75381-DCM- CA7- ESC - Update - FI2180D - Apps. still researching abend. Tony Puckett updated. Impacting FINC/VDR/INV-MAT/ARG&BRZ CLUB. Sent at 01:51

(26)jlwindh 75925-321-DIV1- 6024 - informix failed over to ds1 from ds2 box. DBA engaged. No impact. Sent at 01:55