9/11 Pager Messages

(2)13:ABS: Tkt:5002872, Sev:2, Dur:1hr, Sname:EDD, CIS Id:13072856, Contact:MARK/NE1 @ 3023664462 Note:CKT DWN...OK TO TEST...PWR VERF..NO CHANGES..NO ALARMS..DLCI 36/ REMOTE SITE...236982/PL#..KAREN SMC X4571

(3)14:ABS: EMMC INITIAL: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SPRINT SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY IS BEING EVACUATED DUE TO THE INCIDENT AT THE WORLD TRADE CENTER TOWERS IN MANHATTAN. THERE IS CURRENTLY NO

IMPACT TO

(4)14: THE FACILITY.

(5)15:ABS: EMMC UPDATE: THE NCC IN KANSAS CITY HAS ADVISED THAT THE SWITCH COMPLEX AT 60 HUDSON ST. IN NEW YORK CITY HAS BEEN EVACUATED

DUE TO DESTRUCTION OF THE WORLD TRADE CENTER TOWERS IN MANHATTAN. NEWS AFFILIATES ARE REPORTING WIDE-SPREAD

(6)15: DISRUPTION OF ALL C OMMUNICATIONS IN NEW YORK CITY.

(7)16:ABS: Tkt:5004061, Sev:3, Opened, Sname:NH, CIS Id:413362826, Contact:PHIL DIMATTEO @ 7173551121 Note:UNMANAGED PVC TO CASE DOWN

(8)17:ABS: EMMC INITIAL: EMMC WILL BE USING THE (EVN6) QUE TO GATHER/COLLECT ANY CUSTOMER TROUBLE TICKETS RELATED TO NEW YORK, NY. FIX AGENCIES, PLEA

SE INSURE YOU CKTS EITHER TERMINATE OR GO THROUGH NEW YORK CITY BEFORE ROUTING TO (EVN6).

(9)18:ABS: EMMC UPDATE: EMMC MGMT REQ ANY GOVERNMENT TRBL TKTS WHERE CKTS GO TO THE (PENTAGON) ALSO BE ROUTED TO THE (EVN6) EVENT QUE. THIS WILL ACCOUNT FOR ALL OTGS DIRECTLY ATTRIBUTED TO TERRORIST INCIDENTS IN BOTH NEW YORK CITY AND T

HE PENT

(10)18:AGON

(11)19:ABS: Tkt:5004465, Sev:2, Opened, Sname:SKB, CIS Id:418657376, Contact:JOE BURMELL @ 4046483891 Note:CKT DOWN/ NO CHANGES/ POWER VERIFIED/ OK TO TEST/ WANTS DISPATCH OLD T KT CLOSED IN ERROR TKT NUMBER IS (4998602)// DLCI 30/ NO DBU/

(12)20:ABS: National Preparedness Responce Team Update: Due to terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(13)21:ABS: 2/2 LDD network reporting 2,900,000 blocked calls at present. Further updates to follow as come available.

(14)22:ABS: EMMC/National Preparedness Responce Team Update: Due to

terrorist action in New York 23 DS3's leased from TCG are down as well as 2 international DS3's. PCS, LTD and LDD experiencing congestion on their trunks. 1/2

(15)23:ABS: 2/2 LDD network reporting 2,900,000 blocked calls to present. Updates to follow as come available.

(16)24:ABS: Tkt:4890322, Sev:2, Dur:1hr, Sname:EDD, CIS Id:13072856, Contact:DIANE/NE1 @ 3023664462 Note:CKT DWN / NO DBU / NO ALARMS / NO CHANGES / POWER VERIFIED / OK TO TST

(17)25:ABS: EMMC/National Preparedness Responce Team UPDATE: Due to the New York, NY terrorist act 23 DS3's leased from TCG are down as well as 2 International DS3's. 4,000,000 calls blocked as of 1400 CDT. Updates to follow as available.

(18)26:ABS: Tkt:5003708, Sev:2, Dur:1hr, Sname:EDD, CIS Id:13072856, Contact:CARL/NE1/CUST @ 3023664462 Note:CKT DOWN/ OK TO TEST/ PWR NOT VFD ATT/ OK TO TEST/ NO ALARMS OR CHANGES/ LATITIA/SMC X2220

(19)27:ABS:

(20)28:ABS: EMMC UPDATE: NEW YORK, NY (25) DS3'S DOWN DUE TO WORLD TRADE CENTER DESTRUCTION. ALL DS3'S RIDE ON OFF-NET CARRIER (AT&T LOCAL NTWK NYC). SPRINT TCC LOOKING INTO OPTIONS FOR RESTORING TFC. TEAMS TKT# 2041241. N

EWS HOLDING 306 TKTS

(21)28:.

(22)29:ABS: EMMC/INITIAL..MULTIPLE (16) DS3 OUTAGE IN NEW YORK. SPRINT HAS (16) DS3'S DWN IN NEW YORK DUE TO A FIRE IN THE VERIZON C/O. THE FIRE IS RELATED THE THE DISASTER IN MANHATTAN. OUTAGE OCCURED AT 2004 EDT. SEE TEAMS TKT 2041302

(23)30:ABS: EMMC/UPDATE: MULTIPLE DS3 (50) OUTAGE. VERIZON IS REPORTNING THAT THEY HAVE A FIRE IN THEIR NY C/O. BECAUSE OF THE FIRE, CKTS CAN NOT BE IDENTIFIED, THEREFORE THERE ARE NO ALTRTE CAPABILITIES. VERIZON IS ATTEMPTING TO ESTABLISH A PL

(24)30:AN OF ACTION. NEWS I S HOLDING (27) TKTS. TEAMS TKT 2041302.

(25)31:ABS: