9/11 Pager Messages

(3)81:ABS: Tkt:5002838, Sev:2, Opened, Sname:BOEN, CIS Id:13015703, Contact:JOHN MCMAHON @ 6127262691 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x4b18207|minneapolis-sunair.boeingds.com|Rtr_Cisco|0x10009|

(4)82:ABS: Tkt:5002299, Sev:3, Opened, Sname:UPS, CIS Id:421850467, Contact:REGINA OR NE1 @ 7707531900 Note:*****FORCED TKT****SEE TKT 5001648*****IMUX*****CUST REQ FOR THIS CKT 21646429 TO BE PLACED IN ACE MOINTER FOR 24 HRS...CUST REGINA REQ TK

(5)82:T

(6)83:ABS: Tkt:5003079, Sev:2, Opened, Sname:FOOT, CIS Id:190735683, Contact:PAT/NE1 @ 6088273541 Note:CKT DWN/PWR VERFD/OK TEST / NO ALRM/NO CHNG/NO CHR/N

O ROTI ATT / SMC/CJ/4473

(7)84:ABS: Tkt:5000205, Sev:2, Opened, Sname:FOOT, CIS Id:425475301, Contact:PAT/NE1 @ 6088273541 Note:BAD ETHERNET /OK TEST /NO CHR /NO ALRMS/NO DBU/ROTI NO ALRMS/ SMC/CJ/4473

(8)85:ABS: Tkt:5003087, Sev:2, Opened, Sname:FOOT, CIS Id:413134917, Contact:PAT/NE1 @ 6088273541 Note:CKT DWN/PWR VERFD/NO ALRM /NO CHNG/OK TEST/ROTI -NO ALRM/SMC/CJ/4473

(9)86:ABS: Tkt:5003130, Sev:2, Opened, Sname:GAP, CIS Id:431708146, Contact:DARYL/NE1 @ 8003422568 Note:REMOTE DWN/PWR VFRD/OK TO TEST/NO CHNGS/NO ARLMS/YES DBU/PER ROTI CRT IS DWN/LOSS OF TRAFFIC/BECHE4684

(10)87:ABS: Tkt:5003179, Sev:2, Opened, Sname:UPS, CIS Id:168525447, Contact:JOSE RIVIA/NOC @ 7707531900 Note:REMOTE IN DURANGO DWN\PWR VRFD\UP ON DBU\DLCI 53\ADTRAN ALARM" "2001-09-11

NO CHANGES\NO EXT DEMARC\OK TO TEST\ROTI PSN2 SHOWS DWN, CKT ID SHO

(11)87:WS

(12)88:ABS: Tkt:4941102, Sev:2, Opened, Sname:GAP, CIS Id:431484466, Contact:DARRYL OR NE1 @ 8003422568 Note:CKT DWN..POWER NOT VERFD..OK TO TEST..REMTE SITE..HAS DBU BUT NOT ON NO EXTND DEMRC..MP CHGES..ALARMS UNKWN..TRICIA/SMC

(13)89:ABS: Tkt:5003210, Sev:2, Opened, Sname:UPS, CIS Id:168862437, Contact:RON IRWIN/CCON/NE1 @ 7707531900 Note:LINE DOWN/ CAN TEST/ NO RECENT CHANGES/ PWR VERIFIED/ ALARMS = RED/IBM ROUTER/ NOT ON DBU/ DLCI58

(14)90:ABS: Tkt:4952777, Sev:3, Opened, Sname:GAP, CIS Id:422404800, Contact:IBM NOC @ 8003422568 Note:PSN2 Element Bouncing: EM FTWOTX52BA6 FRUNI 8102 LMI $ Proactive Ticket Created By Nexus.

(15)91:ABS: Tkt:5002600, Sev:2, Opened, Sname:GEE, CIS Id:403855883, Contact:SEAN.CUSTOMER.NE1 @ 8004455690 Note:CKT DOWN DLCI 60-150, REMOTE IN SCOTLAND// OK TO TEST//NO REC CHAN

GES/ / NO DMARC// NO DBU// NO ALARMS//

(16)92:ABS: Tkt:5003322, Sev:2, Opened, Sname:GEE, CIS Id:431343951, Contact:SEAN.CUST.NE1. @ 8004455690 Note:CKT DOWN// PWR NO T VERF// NO REC CHANGES/ NO XDMARC// NO DBU// NO ALRMS// OK TO TEST // DLCI 129// EQUIPT SOAM//

(17)93:ABS: Tkt:4976108, Sev:2, Opened, Sname:UPS, CIS Id:168862077, Contact:RON/CUST/OPT.1,3 @ 7707531900 Note:CKT DOWN..OK TO TEST..POWER VERIFIED..SITE IS ON DIAL BACK-UP ATT.. CTN 18213544

(18)94:ABS: Tkt:5003398, Sev:2, Opened, Sname:UPS, CIS Id:168817417, Contact:RON/CUST/OPT.1,3 @ 7707531900 Note:CKT DOWN..OK TO TEST..POWER VERIFIED..CKT NOT ON DIAL BACK-UP ATT.. CTN 18213627

(19)95:ABS: Tkt:5003410, Sev:3, Opened, Sname:ANBU, CIS Id:417496376, Contact:MATT/NE1 @ 3145772915 Note:CKT BOUNCING/PWR VERIF/NON INTRUSIVE TEST/NO REC CHGS/UNKN XDMARK UNKN DBU/FMS: 9220627...CALL BEFORE INTRUSIVE..ROTI/NO ALARMS

(20)96:ABS: Tkt:5003420, Sev:2, Opened, Sname:GAP, CIS Id:418705177, Contact:VIC//CUST @ 8003422568 Note:REMOTE SITE DOWN//CAN TAKE//POWER VERIFIED//ON BACK UP ATT ROTI SEE NO ALARMS

(21)97:ABS: Tkt:5003437, Sev:2, Opened, Sname:UPS, CIS Id:173905627, Contact:UPS - MOIN @ 7707531900 Note:PSN2 Element Down: EM OMAHNELVBBA FRUNI 3120 LMI $ Proactive Ticket Created by Nexus.

(22)98:ABS: Tkt:5003452, Sev:2, Opened, Sname:UPS, CIS Id:163710263, Contact:UPS NOC @ 7707531900 Note:PSN2 Element Down: EM SPFDMATABBA FRUNI 20031 LMI $ Proactive Ticket Created by Nexus.

(23)99:ABS: Tkt:5003453, Sev:2, Opened, Sname:UPS, CIS Id:176991911, Contact:UPS NOC @ 7707531900 Note:PSN2 Element Down: EM AKRNOHIJBA0 FRUNI 20008 LMI $ Proactive Ticket Created by Nexus.

(24)01:ABS: Tkt:5003470, Sev:2, Opened, Sname:UPS, CIS Id:168817697, Contact:UPS - WMNR @ 7707531900 Note:PSN2 Element Down: EM OMAHNELVBBA FRUNI 20005 LMI $ Proactive Ticket Created by Nexus.

(25)02:ABS: Tkt:4927025, Sev:2, Opened, Sname:GAP, CIS Id:198738803, Contact:IBM NOC @ 8003422568 Note:PSN2 Element Down: EM SPFDMATABBQ FRUNI 6001 LMI $ Proactive Ticket Created by Nexus.

(26)03:ABS: Tkt:5003600, Sev:2, Opened, Sname:FOOT, CIS Id:406076687, Contact:HELP DESK @ 6088273541 Note:PSN2 Element Down: EM SKTNCAUTBBS FRUNI 3317 LMI $ Proactive Ticket Created by Nexus.

(27)04:ABS: Tkt:4992197, Sev:2, Opened, Sname:GEE, CIS Id:104424038, Contact:SEAN/CUST @ 6099877680 Note:VOICE T-1 DWN AFTER CUST MTCE..OK TO TEST..PWR OK TO SITE/EQUIP..SW=D6 05//TRKGRP=1814//OPART=999...CTN: 2018144...LCON: D

EAN HEDBERG @ 952-2

(28)05:ABS: Tkt:4983279, Sev:2, Opened, Sname:GAP, CIS Id:416205107, Contact:IBM NOC @ 8003422568 Not

e:PSN2 Element Down: EM TACMWA44BBJ FRUNI 5208 LMI $ Proactive Ticket Created by Nexus.

(29)06:ABS: Tkt:5003738, Sev:2, Opened, Sname:FOOT, CIS Id:416290526, Contact:HELP DESK @ 6088273541 Note:PSN2 Element Down: EM AKRNOHIJBBP FRUNI 5100 LMI $ Proactive Ticket Created by Nexus.

(30)07:ABS: Tkt:5003759, Sev:2, Opened, Sname:GAP, CIS Id:198810583, Contact:IBM NOC @ 8003422568 Note:PSN2 Element Down: EM NYCMNY83BBQ FRUNI 5200 LMI $ Proactive Ticket Created

by Nexus.

(31)08:ABS: Tkt:5003778, Sev:2, Opened, Sname:UPS, CIS Id:1596

80503, Contact:UPS - PARA @ 7707531900 Note:PSN2 Element Down: EM NYCMNY83BBA FRUNI 20002 LMI $ Proactive Ticket Created by Nexus.

(32)09:ABS: Tkt:5003798, Sev:2, Opened, Sname:UPS, CIS Id:402395353, Contact:UPS NOC @ 7707531900 Note:PSN2 Element Down: EM SPFDMATABBQ FRUNI 4003 LMI $ Proactive Ticket Created by Nexus.

(1)10:ABS: Tkt:5003612, Sev:2, Opened, Sname:GEE, CIS Id:439699685, Contact:SEAN/CUST @ 6099877680 Note:CUST GETTING FAST BUSY ON ALL OUTBND LD CALLS..SW=D401//TRKGRP=3408//O CKT/TRUNKS PRIB/3408 PRID/3408...PART=999..CTN:2005360..CALL EX WAS 9/

(2)11:ABS: Tkt:5001375, Sev:2, Opened, Sname:FOOT, CIS Id:408609731, Contact:KI @ 6088273541 Note:CKT DOWN/OK TO TEST//PWR VER/ON DBU/YES XDEMARC/NO CHGS/N

O ALRM/ DLCI??

(3)12:ABS: Tkt:5003351, Sev:3, Opened, Sname:GAP, CIS Id:425909540, Contact:MIKE/NE1/CUSTOMER @ 8003422568 Note:RMT DWN/PWR VERF/NO ARLMS/NO CHNGS/YES XDMARC-LOCATED IN MNGER'S OFFCE YES ON DBU/NON INTRUSSIVE/TEST AFTER HRS:

0000-0600EST/STORE MA

(4)12:NAGER @

(5)13:ABS: Tkt:5003871, Sev:2, Opened, Sname:GAP, CIS Id:401288663, Contact:IBM NOC @ 8003422568 Note:PSN2 Element Down: EM NYCMNY83BBF FRUNI 4003 LMI $ Proactive Ticket Created by Nexus.

(6)14:ABS: Tkt:5003877, Sev:2, Opened, Sname:GAP, CIS Id:403848913, Contact:IBM NOC @ 8003422568 Note:PSN2 Element Down: EM SPFDMATABBX FRUNI 5207 LMI $ Proactive Ticket Created by Nexus.

(7)15:ABS: Tkt:5003895, Sev:1, Opened, Sname:GEE, CIS Id:429713390, Contact:RICH/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018419..LC

ON: TOM COOK

(8)16:ABS: Tkt:5003953, Sev:2, Opened, Sname:GEE, CIS Id:435786900, Contact:RICH/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018434..LCON: STEVE BE

(9)17:ABS: Tkt:5003978, Sev:2, Opened, Sname:GAP, CIS Id:429724136, Contact:DONNIE/NOC @ 8003422568 Note:CRKT TAKING CRC ERRORS/PWR VERF/ NO ALRMS/ NOT OK TEST//X-DEMARC YES// NO DBU//MIAH/SMC/2208

(10)18:ABS: Tkt:5004119, Sev:4, Opened, Sname:FOOT, CIS Id:455595085, Contact:NE1 @ 6088273541 Note:SITE DOWN/ OK TO TEST/ POWER VERIFIED

(11)19:ABS: Tkt:4

824072, Sev:3, Opened, Sname:ANBU, PL#:314460001, Contact:TODD / NOC @ 3145772915 Note:CKT TAKING ERRORS/TEST NON-INTRUSIVELY/NO DBU/NO CHG/ALARMS/XDEMARC?

(12)20:ABS: Tkt:5004261, Sev:4, Opened, Sname:FOOT, CIS Id:416290526, Contact:NE1 @ 6088273541 Note:ON DIAL BACKUP/ OK TO TEST/ POWER VERIFIED

(13)21:ABS: Tkt:5004349, Sev:2, Opened, Sname:GAP, CIS Id:416569077, Contact:DONNIE/IBM N

OC OPT 2 @ 8003422568 Note:CKT DOWN/ OK TO TEST/ PER ROTI, NUA SW STATUS=DOWN/ CUST UP ON ISDN BACK UP/ PWR VFD/ NO ALARMS OR CHANGES/ LATITIA/SMC X2220

(14)22:ABS: Tkt:5004265, Sev:3, Opened, Sname:FOOT

, CIS Id:416296006, Contact:KAI/CUST @ 6088273340 Note:REMOTE SITE CANNOT PROCESS LARGE BYTE PINGS/ POWER VERF/ NO CHANGES/ NO ALARMS/ DATA/ EXT DEMARC UKN/ DBU NO/ OKAY TO TEST....YETTA/SMC/

(15)23:ABS: Tkt:5004379, Sev:3, Opened, Sname:GAP, CIS Id:431754346, Contact:STAN/IBM NOC OPT 2 @ 8003422568 Note:CRC ERRORS/ CKT UP ATT/ PER ROTI, NUA SW STATUS=UP/ NO ALARMS/ ******** PLEASE TEST MIDNIGHT-0600 LOCAL **********

(16)24:ABS: Tkt:5004423, Sev:3, Opened, Sname:GAP, CIS Id:476640915, Contact:MIKE/IBM NOC OPT 2 @ 8003422568 Note:CKT BOUNCING/ UP ATT/ NON-INTRUSIVE TESTING UNTIL MIDNIGHT PLEASE/ CUST HAS ISDN BACK UP/ NO ALARMS/ LATITIA/SMC X2220

(17)25:ABS: Tkt:5004474, Sev:4, Opened, Sname:BINF, PL#:336243001, Contact:TIM/NOC/CONT @ 3144688401 Note:CUST REQUEST RFO...ADVISED CKT WENT ABOUT 1133..UP AT 1135(CDT)..NO IN TRUSIVE TESTING AT THIS TIME..JUST

RQT RFO..NO CHNGS..///ANC/SMC/4687

(18)26:ABS: Tkt:4103241, Sev:3, Opened, Sname:BINF, PL#:378404001, Contact:NATHAN OR NE1 @ 8886386771 Note:LINE TAKING ERRORS/YELLOW ALARM ON CSU-DSU/NO CHNGS/XDEMARC UNK./DATA/ OK TO TEST/CHUCK SMC 4661

(19)27:ABS: Tkt:4847091, Sev:2, Opened, Sname:UPS, CIS Id:453838725, Contact:JERRY/CUST/OPT.1,3 @ 7707531900 Note:CKT DOWN..OK TO TEST..POWER VERIFIED..SITE ON DIAL BACK UP ATT.. CTN 18218871

(20)28:ABS: Tkt:5004457, Sev:2, Opened, Sname:GAP, CIS Id:415669417, Contact:MIKE/IBM NOC OPT 2 @ 8003422568 Note:UNABLE TO CONNECT TO STORE/ CUST SUSPECT POWER ISSUE/ PWR NOT VFD ATT/ PER ROTI, NUA SW STATUS=DOWN/

(21)29:ABS: Tkt:5004733, Sev:2, Opened, Sname:BINF, CIS Id:426205210, Contact:CHARLIES/ NOC @ 3144686730 Note:CKT DWN/PWER VERF/OK TO TEST/NO DBU/NO CHG/NO ALARM/XDEMARC?

(22)30:ABS: Tkt:4860509, Sev:3, Opened, Sname:GAP, CIS Id:424143230, Contact:MIKE/NE1/CUSTOMER @ 8003422568 Note:RMT DWN/PWR NOT VERF/NO ARLMS/YES DBU/YES XDMARC-LOCATED @ MANGER'S OFFICE/DATA/ROTI CONFIRM'S DWN/NON INTRUSSIVE TEST/ONLY TEST AFTER

(23)30: HRS

(24)31:ABS: Tkt:5004857, Sev:3, Opened, Sname:BINF, PL#:336514001, Contact:TRAVIS,C @ 3144688401 Note:CKT TAKING ERRORS TO PHYSICAL PORT ON BUENOS AIRES SIDE//PWR VERIFIED/ /CL B4 TESTING

(25)32:ABS: Tkt:4824439, Sev:6, Opened, Sname:UPS, CIS Id:168493687, Contact:DON/NE1@ UPS NOC @ 7707531900 Note:*****CUSTOMER MAINTENANCE ONLY**********CUST IS MOVING WIRING CLOSET FROM 1600-1800EDT/NO TESTING/ROTI NOT APPLICABLE/UPS WILL CALL WHE

(26)32:N

(27)33:ABS: Tkt:5005026, Sev:2, Opened, Sname:GEE, CIS Id:107295728, Contact:HELP DESK/ NE 1 @ 2126642246 Note:FMS: 7317336 Switch: 705 Trkgrp: 1126 Dtc 101 Span 08 Carrier Down.Co ntact: Help Desk/ NE 1

Number: 212-664-2246

(28)34:ABS: Tkt:5004146, Sev:2, Opened, Sname:GEE, CIS Id:406168423, Contact:ERNIE/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018924..LCON: TONY ALF

(29)35:ABS: Tkt:4997989, Sev:2, Opened, Sname:GEE, CIS Id:419771317, Contact:ERNIE/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018956..LCON: LIS

A PER

(30)36:ABS: Tkt:5000243, Sev:2, Opened, Sname:UPS, CIS Id:176762686, Contact:JERRY/NE1@ UPS NOC @ 7707531900 Note:REMOTE CKT DWN/PWR VRFD/ON DBU/OK TO TEST INTRUSIVELY/NO CHNGS XDMRC UKN/NO CHNGS/CTN:18224044/C NOTES FOR ROTI STATUS/SMC 2665

(31)37:ABS: Tkt:4943038, Sev:2, Opened, Sname:ANBU, CIS Id:415459130, Contact:MATT/NE1/CUST @ 3

145772915 Note:CRKT DWN AT REMOTE..PWR VRFD..YES DBU YES ENABLED..NOT OK TO TEST..CUS T REQ WE CALL B4 TEST..YES ALARMS..NO CHANGES..YES EXTENDED DEMARC

(32)37:..DA

(1)38:ABS: Tkt:4916149, Sev:2, Opened, Sname:BINF, PL#:340305001, Contact:JOHN/CUST @ 3144686730 Note:REMOTE DWN/PWER VERF/NO CHANGE/NO DBU/NO EXT DEMARC/NO ALARMS/DATA/OK TEST/REMANN/SMC/4471

(2)39:ABS: Tkt:4842092, Sev:2, Opened, Sname:UPS, CIS Id:168817697, Contact:DUN//N E 1 @ 7707531900 Note:RMT DWN HARD//NO ALRMS//PWR VERF//NO CHGS///EXT DMRC??//OK TO TST//NO DBU//MICHELE..SMCS...1092

(3)40:ABS: Tkt:5005278, Sev:2, Opened, Sname:UPS, CIS Id:405346293, Contact:NIGEL/NE1/CUST @ 5082617114 Note:CKT DOWN/PWR AND CONN VFY'D/OK TO TEST/NO ALARMS/NO EQUIP CHNGS/ UNKNOWN DMRKS/DATA/DBU ENABLED...LASHON SMC X2206

(4)41:ABS: Tkt:5005506, Sev:2, Opened, Sname:BOEN, CIS Id:13063749, Contact:BOEING NOC @ 4258653050 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x4b0bb83|minneapolis.boeingds.com|Rtr_Cisco|0x10009|