9/11 Pager Messages

Virginia_Kiehl@c|RE: Navigator- on Hold details|It probably has to do with the PBX upgrade. Here are the scenarios: Last week, the problem forwarded was an agent showing on hold while she = was actually carrying on a two way conversation. An

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"Bachrach, Jon" |Not read: RE: Navigator- on Hold|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Bachrach, Jon; Clarke, Kevin Subject: RE: Navigator- on Hold detai

"Fassbender, Deb|Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Clarke, Ke

vin Subject: RE: Navigator- on Hold details Sent: Tue, 1

"Clarke, Kevin" |Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbende

r, Debra; Stuart, Dan; Clarke, Kevin Subject: RE: Navigator- on Hold details Sent: Tue, 1

"Clarke, Kevin" |Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Bachrach, Jon; Clarke, Kevin Subject: RE: Navigator- on Hold detai

"Vierra, Brad" <|Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Bachrach, Jon; Clarke, Kevin Subject: RE: Navigator- on Hold detai

"Cowdrey, Jerry"|Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Clarke, Kevin Subject: RE: Navigator- on Hold details Sent: Tue, 1

"Cowdrey, Jerry"|Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Bachrach, Jon; Clarke, Kevin Subject: RE: Navigator- on Hold detai

Corporate Commun|PLEASE READ - TODAY'S EVENTS|Please read the attached bulletin from Reed Killets regarding today's events. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.27

"Rafnson, Rod" <|Alert status|By now I am sure all employees have awareness to the tragic attacks that have occurred in various U.S. cities. Per Reed Killets' earlier bulletin, any issue which will require central coordination

and disseminat

"Lively, Phyllis|Important Message.... Please Rea|As the horrible events of the day continues to settle in, there are many employees that are concerned about their respective families and it appears that many schools across the United States

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Message Notification|Voice Count: 1 Urgent Email Count: 1 Email Count: 2

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"Beatty, Kevin" |

"Munoz, Guill" <|Rea

d: RE: AVVID PROJECT|Your message To: 'Jay Guevarra' Cc: Cameron, Toni; Munoz, Guill; John Zhu; Henry Tran Subject: RE: AVVID PROJECT Sent: Tue, 11 Sep 2001 10:06:05 -0500 was read on Tue, 11 Sep 2001 14:49:15 -0500

"Cameron, Toni" |Read: RE: AVVID PROJECT|Your message To: 'Jay Guevarra' Cc: Cameron, Toni; Munoz, Guill; John Zhu; Henry Tran Subject: RE: AVVID PROJECT Sent: Tue, 11 Sep 2001 14:06:05 -0100 was read on Tue, 11

Sep 2001 15:15:21 -0100

"Nelson, Karen" |Read: RE: access to Outlook Cale|Your message To: Nelson, Karen Subject: RE: access to Outlook Calendars Sent: Tue, 11 Sep 2001 14:30:17 -0100 was read on Tue, 11 Sep 2001 14:48:01 -0100

"Cowdrey, Jerry"|FW: Navigator- on Hold details|Sorry Jon, while I was typing this up you were well ahead of me. Jerry -----Original Message----- From: Cowdrey, Jerry=20 Sent: Tuesday, September 11, 2001 8:24 AM To: Bachrach, Jon Cc: Lin, Ga

"Cowdrey, Jerry"|FW: Navigator- on Hold details|Jon, are you aware of this problem??=20 Any comments??? Jerry -----Original Message----- From: Virginia_Kiehl@childsupport.co.la.ca.us [mailto:Virginia_Kiehl@childsupport.co.la.ca.us]=20 Sent:

"Nelson, Karen" |Read: RE: access to Outlook Cale|Your message To: Nelson, Karen Subject: RE: access to Outlook Calendars Sent: Tue, 11 Sep 2001 14:01:24 -0100 was read on Tue, 11 Sep 2001

14:47:48 -0100

"Fassbender, Deb|Read: RE: Navigator- on Hold det|Your message To: 'Virginia_Kiehl@childsupport.co.la.ca.us'; Cowdrey, Jerry Cc: Vierra, Brad; Fassbender, Debra; Stuart, Dan; Bachrach, Jon; Clarke, Kevin Subject: RE: Navigator-

on Hold detai

"Figueroa.Rosa" |FW: CHO713107|-----Original Message----- From: Figueroa.Rosa Sent: Tuesday, September 11, 2001 11:36 AM To: 'JBCHRACH@NECBNS.COM' Subject: CHO713107 THANK YOU FOR CALLING ME BACK, MR. BA

CHRACH. PLEASE GO AHEAD AND FORWARD ME

"Bachrach, Jon" |RE: Navigator- on Hold details|Note that in the second case, the monitoring was not performed until = the stuck HOLD state had already occurred, so there may be some other = scenario at work here. -----Original Message-----

"Glenn van Beers|WTC & Pentagon attacks|I don't normally send these kinds of emails...but I felt I had to do this... =20 Please show your respect on the following board: http://glenn.dyn-designs.com/tragedy/UltraBoard.cgi <http://glenn.dyn-d

Unity Messaging |Message from an unidentified cal|

"Vette, Gwen" <G|Van Nuys On Hold Music |Not sure which (if any) of you want to fix this, but the music is unclear when you put someone on hold. I know, real important!! :-) Thanks! Gwen Gwen Vette Executive Assistant NEC Business

Network So

"Lively, Phyllis|Important Message - Please read|As we all search for answers to the tragic situation created today, many of us also wonder what we can do to make a positive difference to those that were injured. One answer is to consider gi

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Unity Messaging |Message from 71428*|